Amigo Car Rental Ltd Anmeldelser 

9
•
TrustScore 4 ud af 5

4,2

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Virksomhedsoplysninger

  1. Biludlejning
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  3. Rejsearrangør

Skrevet af virksomheden

Amigo Car Rental Ltd is a 100% local company established in Mauritius since 2010. We have a large fleet of recent vehicles in different categories to suit each and every customer's need. We offer tailor made car rental services at competitive rates combined with excellent customer service. Upon arrival in Mauritius, our guests are greeted at the SSR Airport by our team and are then transferred to our office to collect their car so that they can start their holiday without any hassle. Amigo Car Rental also provides delivery services at customer's request to their hotels or villas around the island. With over 10 years experience in the car rental industry and a dedicated team we are confident that you won't be disappointed. We’ve made renting a car easier and cheaper, so that you don’t have to spend hours chasing down the best prices. Just tell us when you want to rent a car and we’ll get you the best quote. Fast and Affordable Flexible and Reliable Fully Insured Vehicles 24 Hour Customer Assistance


Kontaktoplysninger

4,2

God

TrustScore 4 ud af 5

9 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Svarer typisk inden for 24 timer

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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,2

Alle anmeldelser

(9)

9 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

Absolutely fantastic from start to…

Absolutely fantastic from start to finish, lads were really helpful, we are coming to Mauritius at least annually or maybe even twice a year, these are the only guys we will use going forward.

12. september 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Tighter: Excellent Service

Tighter:

Rented a self-drive from Amigo for 6 days in Mauritius (Sep 2026) - smooth throughout.

Pickup was excellent: rep met us at the airport, office 5 minutes from the terminal, paperwork and inspection done in 10. No deposit, only passport details taken.

The Perodua Bezza was in good condition and ran reliably all week. One flat tyre mid-week, spotted before setting out and sorted quickly - otherwise zero issues, and the return was quick and easy.

Overall: efficient pickup, reliable car, hassle-free return. Would rent again.

19. september 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Efficient Pickup, Good Car, and Excellent Return Process pleased with the service…

I was very pleased with the service provided by Amigo Car Rental during my stay in Mauritius. Upon arrival, a member of the Amigo team collected me from the airport and drove me to their office, which is located about 10 minutes away. The check‑in process was straightforward: I completed the usual paperwork, inspected the vehicle, and received a car with a full tank of fuel.

Driving in Mauritius is similar to the UK, but I would advise being extra cautious — some drivers tend to drive fast and change lanes without signalling.

I returned the vehicle with a full tank and paid an additional ₨500 (around £8) for a wash, as the car was white and had picked up some dust. The team then dropped me off at the airport for my return flight.

Overall, the service was smooth, reliable, and friendly. I would happily use Amigo Car Rental again on my next trip to Mauritius.

7. september 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

We booked a car months in advance…

We booked a car months in advance through Economy Car Rentals for 02 January 2026, subcontracted to Amigo Car Rentals in Mauritius. Clear instructions stated a representative would meet us in the arrivals hall holding a sign with my name. No one arrived.

We waited at the airport on a public holiday with no phone signal and no communication. A local individual kindly tried calling Amigo multiple times and warned us that they have a very poor local reputation. Only after accessing airport Wi-Fi and repeatedly calling and messaging Amigo via WhatsApp did someone respond — more than an hour after arrival.

When a representative eventually arrived:

No apology was offered

We were taken to their depot

Staff were rude, dismissive, and confrontational

I was told that due to my dissatisfaction, they were refusing to issue the vehicle

We were then taken back to the airport at approximately 20:30 on a Friday evening, effectively abandoning us with luggage during high season. Rental prices elsewhere were four times higher, leaving us stranded after a long international flight.

The Amigo staff member explicitly stated he did not care about negative reviews or reporting this to Economy Car Rentals.

This experience was stressful, humiliating, and entirely avoidable. I question why Economy Car Rentals partners with a provider that operates in this manner.

2. januar 2026
Uopfordret anmeldelse
Amigo Car Rental Ltd-logo

Besvarelse fra Amigo Car Rental Ltd

Hi Mr Paulo Estrela,

We thank you for your review and would like to clear few things that you've mentioned that are completely irrelevant to what happened on the 02/01/2026.

As per the rental voucher, there should be someone waiting for you in the arrival hall that's completely true but there was no one when you came out we agree; the reason being like my colleague explained to you we had several clients on the same flight, so he was driving one by one by the shuttle to the office.

'You are saying that you waited for more than one hour before we responded' – We would like to know how you calculated the waiting time as your flight (MK 852) from SA landed at 19:20 p.m on the 02/01/2026 at the Mauritius Airport and the first message you sent via whatsapp was at 20:17 p.m and just after that you called us at 20:18 p.m; I personally apologized and told you that my colleague was on the way back to the Airport and that he will meet you in less than 5 minutes.

“IF YOU HAD WAITED FOR ONE HOUR THEN IT MEANS THAT YOU CAME OUT OF THE TERMINAL EVEN BEFORE THE PLANE HAD STOPPED AND YOU DIDN'T GO THROUGH IMMIGRATION AND CUSTOMS”

Secondly, ' You are claiming that when you arrived at the depot with the agent , the staff were rude, dismissive and confrontational ' - Lets be clear about this part if you can recall, the agent asked you for your passport, driving licence and voucher to complete the procedures to which you replied “ Am only giving you my passport and driving licence, the voucher am not giving it” ; at the same time ' Mohamed ' arrived and apologized again but you were not taking any of it and started talking loudly, saying “ You are a shit company, you are scammers”.

After uttering all these words and trying to intimidate us with bad reviews and other ridiculous comments, our management was informed about the matter and decided to cancel the reservation since before even taking the car you are putting up a scene and did not have any trust in our service.

We did explain to you why we are not giving you the car and dropped you back at the airport so that you can make other arrangements from Car rental companies at the Airport.

Its an unfortunate situation which you created yourself and now claiming that you were humiliated. Before blaming us, have a good thought of what happened that day (whether you were sober or not) and what you really said & how you behaved towards our staffs who has been working since 6 a.m on that day attending more that 20 clients.

NB: “ WE HAVE ALL THE EVIDENCES MESSAGES, CALL LOGS, VIDEO / AUDIO FOOTAGE OF WHAT REALLY HAPPENED AT THE OFFICE” Unfortunately Trust Pilot doesn't allow us to post them, otherwise same would have been posted for others to know who is of good faith.

We end by saying this to you, we love what we do and many foreigners have enjoyed our services; we've been in the rental industry since 2009 and we know that we will be here for many more years by God's Grace.

'Treat others the way you want to be treated.'

Amigo Car Rental Team.

Bedømt til 5 ud af 5 stjerner

Super Team

Der Name Amigo heisst Freund, und die Firma wird ihrem Namen gerecht, ich wurde wie ein Freund behandelt. Alles hat geklappt. Ich werde das Auto wieder dort mieten.

29. oktober 2025
Uopfordret anmeldelse

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