Ameris Bank Anmeldelser 

Sucks they denied the charge of 3500. On my debit card. A retainer for an attorney. I have in excess of the amount. In that account. On the phone on hold now for forty minutes. Can you guess i will move all of my money Monday morning from all acounts.

Would leave 0 stars if possible. The absolute worst bank on earth. Predatory lending to elderly seems like a common issue. When ya try to open a HELOC to pay off debt, its the absolute worst run around (7 mo). For 40k they want so much info its ridiculous, Im gonna have to lawyer up just to prove a point. Its the worst banking experience ive ever encountered. STAY AWAY!!!

Wonderful Waycross team! I needed to get some paperwork notarized today and the assistant branch manager Tiffany Proctor was very patient and went through the paperwork with me.

AVOID AMERIS BANK AT ALL COSTS

I had a multi-year nightmare dealing with this bank. Let me tell you my experience. My loan got purchased by Ameris a decade back. I had been on autopay at my old bank, and I guess the autopay "broke" when I was transferred to Ameris. I was not notified (Apparently they had been sending mail to my old address. They concluded that was somehow sufficient notification). I only found that my autopay had broken after they had reported me to the credit bureaus for multiple delinquincies. I made them whole in one lump sum immediately upon learning about the issue, but it was too late. My credit had been destroyed. I sent them multiple requests to consider forgiving the delinquincies, all of which received the same automated response - "I'm sorry but...".

It took me YEARS to build back my credit to a respectable number.

I would highly caution against using this bank for anything. They have horrible customer service, no empathy, and broken processes that put their customers at extreme risk. They ruined my life through no fault of my own and no fair chance to prevent or reconcile the damage.

The worst bank I’ve encountered. They make everything inconvenient for their customers and the customer service line never works. I HATE AMERIS BANK

Ameris bank and it's costomer service combined with it phone service is well below sub par... not a professional company by even the lowest of terms. Fly by night sub standard services.

Stay away from this Bank in lake City Florida they treat veterans horribly they have broken ofr and OCC laws on a daily basis I transferred in $5,000 from another bank I have in Jacksonville and I've done it other times and had it posted to my account within a couple of days this time somebody got the bright idea to hold my money for 15 days which is against o f r and OCC regulations and they broke the Golden rule if they hold it for any more than 3 days under the regulations they have to notify you and after the fact does not count once you have notified ofr and the OCC they are on the hook they take your money hold it make money off of it and give you grief you can never get a hold of the local branch they won't answer the phone and they claim they're so busy I've walked right in there when I've been trying to call them and they're sitting around no customers maybe one or two this is a horrible Bank and I'm going back to the bank that service is only x military and current military personnel I am also filing a lawsuit against this Bank it's time somebody made them pay the price for their illegal practices which the ofr and OCC will make them do they've broken the Golden rule in banking law and it's after the fact now and they can't cover their butts they have no right to hold your money for 15 18 days I am sick of the crappy service I am sick of the way they treat people especially veterans but I'm not letting this go oh and by the way if you do manage to get somebody they say they're going to call you back don't hold your breath they say they're going to do something straighten out the problem don't hold your breath

Donna Lunsford at the McDonough, Ga branch is always so helpful. We have stayed with Ameris Bank even after moving to Ellijay, Ga because of her. I wish all bank employees were like her. As long as she is employed there we will remain with Ameris Bank.

Banking with Ameris Bank has been extremely positive. After banking with a larger national bank, I have found the local service from Ameris Bank to be refreshing. My banker, Kathy is the best!

whats a Bank for if a payroll check is held for 15 days. this bank is usless

Worst bank I ever been with. Currently banking with them and hate it. Looking for a new bank. They are mishandling my money and its hard to track where its going.

If you have payments return only twice due to fraud or any other issue, they will not take any form of payments over the phone. The only option you have is to mail it in or western union which is another fee. I hate this mortgage company so ready for them to sale it to another bank.

Ameris Bank took over the lease on my car, and I moved to another state they wanted me to pay my balance in full around $2k to get the title sent to the DMV. I paid the car off and they lost my original title and had to send off for a new one, and when I went to trade my car the one, they sent was not the right one and it took me drive 6 hrs to Jackson MS to and back to get the thing straightened out. All i got from them was we are sorry. Avoid using them for loans.

Ameris Bank cleared a fraudulent
$50,000.00 check, payable to an unknown party and bearing a forged electronic signature, without my authorization or confirmation. This lack of due diligence is unacceptable, especially since the bank applies precautionary measures for small $100 Zelle transactions.

Ameris Bank has provided no official written
communication or final closure on this investigation. My legal counsel's attempts to
obtain an update have been met with silence. I demand an immediate, official written response outlining the final decision on this claim. The failure to provide resolution is appalling.

Very deceptive about fees, terrible customer service. Exorbitant fees. Worst bank I’ve ever financed with. Save yourself money and a headache and go elsewhere.

Ameris Bank keeps denying my legitimate mobile deposits. My husband and I own a small tree service company. Every penny counts. Our tree clients are repeat clients for the past 20 years. I should be able to mobile deposit their checks without issues.

I'm calling corporate tomorrow and try to figure out what issue is! My husband and I don't understand!! 😡

They will not verify if they issued a $29,000 cashiers check. In a day and age where people are falsifying anything and everything, it's my job to call an issuing bank to make sure THEY wrote this check, but they will not confirm. I'm not sure how we are to do our due diligence, protecting clients from fraud, if the issuing bank can't even take a few minutes to look at their system to ensure THEY WROTE THE CHECK. Places all over the US do it. Unsure why Ameris feels it's not safe.

Came in to deposit an e-check from work at a local Ameris Bank branch located at 790 N Ponce De Leon Blvd in St. Augustine, FL. The teller refused, said they couldn't do, they didn't have the ability, I thought that was strange for a bank not to have the capability to deal with e-checks and be that inconvenient, so when i questioned that, their assistant manager, Sue Ferrell, was nearby and decided to get involved, and just started telling me off, sarcastically asking me "how are we going to print that????", "we don't have the ability to print!" I got irritated with her unprofessional and offensive demeanor and tone of voice, with her incompetence and stupidity, and quickly realized speaking to her was a waste of time and just walked away as she was still yapping at me. I went to another bank I use, Vystar, within 2 minutes they had my check printed and deposited, didn't even bat an eyelash. I came back to the branch to move most of my finances to Vystar and use them from that point on, I attempted to speak to Sue about her inappropriate behavior, but instead of apologizing, she became aggressive, confrontational and provoked me into a verbal altercation. I decided I wanted to close my account instead, and Sue, then, completely lost her mind, yelled for me to "GET OUT!", yelled at me to "SHUT YOUR MOUTH!!", and then started threatening me that if I "didn't shut my mouth, she was going to create me more trouble", and threatened me with police (lol) ...I stood my ground, refusing to leave until I had withdrawn all my money from that bank. I then told her that I will file a complaint with the corporate office, and they will be able to see our conversation and her DEPLORABLE behavior on cameras, she literally laughed at that and shouted "OUR CAMERAS DON'T HAVE MICROPHONES!" That's the explanation for this disgusting woman's behavior, no fear of repercussions, and it's a small local Ameris branch, it's very likely they are all friends, so she'll make sure her co-workers will back up her version of events, so speaking to her superior was going to be pointless. She also actually never validated my identity, as I only had my debit card, she never double-checked with me about the closure of my account, didn't get any signatures, instead, she became vindictive, took my debit card from a banker, ran off into her office and closed my account on her own. I was disrespected, verbally assaulted, and offended by the assistant manager, Sue Ferrell, at this branch, and I'm appalled that a vile trash like this woman, who allows herself to behave so reprehensibly towards people, has no control over herself, can be allowed to work and represent a bank, and hold a manager's position!! She should be medicated and locked up in a straight jacket instead.

Ameris Bank. Stay Away!

We have been doing business with Ameris Bank for over 29 years! We’ve never once had any fraudulent activity with our accounts at all within that timeframe. That all changed, and the bank then treated us terribly!

Recently, two fraudulent transactions appeared in our online banking. Each was over $7,000. Both transactions were extremely suspicious, and the bank should have easily caught them: 1) They were posted as Bill Pay which we have never used. 2) The transactions were posted at odd times of the day, approximately 3 a.m. in the morning. 3) Both large transactions were posted a day apart, two days in a row. 4) The transactions were both to Apple Pay, which we’ve never used. 5) Both were in amounts we had never paid out, and also never in two days in a row.

One of these circumstances should have been a RED FLAG to the bank. We had 5 red flags! The bank should have caught this immediately and flagged them as possible fraudulent transactions. They did not! I am not sure what their security measures and protocol are, but they should have caught these fraudulent transactions.
We contacted the bank immediately when we noticed these transactions, in fact it was on the day the second fraudulent transaction was going through. We talked to Michele Johnson, the Branch Manager of the Roswell, Crabapple location. She assured us that she’d stop the second transaction from going through and that she’d report the first one so that we could get our money back. She said, “don’t worry about this, we’ll get through this.” She came back a couple days later and said she wasn’t able to stop the second transaction from going through.

The bank did their “Investigation,” without gathering any information whatsoever from us. It was a one-sided investigation. Ten days later we received a “Notice of Final Determination” letter from Ameris Bank, informing us that these fraudulent transactions were our fault and they were not going to refund our money.

The letter then stated that we could request “copies of the documents that were relied on to make their determination”. We requested to see these documents. We called Michele Johnson asking her several times for the documents. She did not return our calls. She had her regional SVP Sam Crowe call us instead. We asked him for the documents they based their decision on and he said he’d email them to us. After several more phone calls, texts and emails to Sam he still did not provide the documents we asked for. We also called back Michele Johnson again asking her for the documents and she said she’d have someone contact us. At this point it had now been over two weeks since they wrote the letter denying our funds and we were still unable to get any information from them that would indicate why they refused to refund our money!

After getting nowhere and getting the runaround from everyone we spoke to, we told Michele Johnson we wanted to file a formal complaint with the bank. She said she’d have someone call us to process our complaint. We received no call or contact from the bank. We emailed her two additional times within a three-week timeframe to have someone contact us. We received no response from her whatsoever. And no one from the bank contacted us at all!

Ameris Bank has an obligation to provide documents to its customers that it relied on to determine refusal of a refund for a fraudulent transaction… and within a timely manner. Ameris Bank also has an obligation to provide its customers with security measures that will protect the funds entrusted to the bank. However, in the end, Ameris Bank laid the blame on us for the fraudulent transaction and takes no responsibility whatsoever.

After doing business with the bank for 29 years, this is how they treat us! Buyer beware! This bank has no concern for you as a person, a human being or even a customer. You’re just another dollar sign in their eyes. Stay away… and run far, far away from this bank!!