Ambrose Wilson Anmeldelser 3.380

Incompetent! After ordering a parcel which was for collection to an Evri collection point I had to ring Ambrose Wilson twice as the parcel was lost in transit and never left Evri's warehouse. Despite them eventually refunding me for the goods that I never received i have now been charged over £20 for 2 short phone calls trying to resolve an issue that wasn't my fault due to their extortionate call rates.

The online customer services are equally as bad as they clearly don't read previous messages when replying to you.

The quickness of making the payment

They take your monthly payment but the balance never gets any lower and then they have the cheek to send bailiffs to your door

Quick and Easy

Very easy to use and lovely stuff

Ordered a Google Pixel 4 45mm WIFI watch advertised at £350.00. Order was cancelled and money returned. Got an "Acknowledgment for your order" email, in other words, a binding contract, but they reneged - illegally.

"We're writing to let you know that your order has been cancelled because the order didn't meet our internal requirements."

This is legal nonesense.

Ambrose Wilson lure you to your website with great offers, only to renege on them afterwards.

Avoid like the plague.

The ease of the entire set up

What a foul company! I received completely unsolicited and and unwanted a parcel of expensive cosmetics and a letter saying I was their customer. I'm not. There was no return slip enclosed, so I rang them and they said they would arrange for the parcel to be collected. They didn't. Eventually I worked out how to send the parcel back. I sent them a letter by recorded delivery but they've not replied to it.
Their latest statement recognises they have the products back but says I owe them for administration expenses. They intend to harass me, I suppose, in the forlorn hope I shall pay them. Which I won't!

I have not received my item I ordered and the company want me to pay outstanding money owed on my account. I think this company may be a scam. I'm not happy.

Easy to use great service great reminding service great offers

It's great company

Was easily paid this way ,will continue with payments instalments

No comment no comment

Easy payment easy to navigate

Excellent very enlightening

I never knew if you only paid minimum payment every month that the balance goes up not down !

Terrible company. My first order went missing at a evri warehouse and they started giving me warnings of fraud if the parcel was found to be delivered. I’ll be avoiding any jd Williams based companies from now on

What do you have to do to speak to human? I've tried all sorts. I eventually got through to a human, although, not this country. I ended the call! They're absolutely useless whenit comes to customer service. I won't be ordering again . . . ever!