Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
2,8
3 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Purchased pyjamas for a bridesmaid, she is always a size 18, as per their sizing ordered a 20 to be sure it fit, arrived… thin material that looks like from a Chinese sweatshop, and definately not a size 20 as it was way to tight considering we sized up. Was declined to return and get a replacement. Horrible customer service, do not buy from here.
I bought bridal PJ’s earlier this year
Upon arrival, I was really disappointed with the quality as I found them to be transparent and see-through.
The sizing of the set was inaccurate - the shorts were not true to size and the shirt was oversized.
The quality is equivalent to fast fashion
I emailed the company expressing my disappointment with the product and that I no longer wanted to keep them due to the quality. The email response was very unsympathetic and they refused to refund. Despite my efforts to explain this was not a change of mind it was more the fact that the quality was not as expected. The company still refused to refund and stop replying to me in the end.
I then left a Google review similar to above - my Google review was deleted
My experience was similar to the other review left on this page
I purchased some pjs for my bridesmaid and the sizing chart was way off. I ordered 3 sizes larger than the sizing chart suggested she was, as she likes them loose, and to our horror they were too small!
I then had to quickly order a larger size, which I paid to be expedited, but they weren’t shipped promptly, and then they sat for days at the airport. This meant that the new set arrived after my wedding and we weren’t able to use them.
When I reached out to the company to explain and seek to return the second, totally unopened set, for a refund, they refused to engage. I am now stuck with two pairs of pjs that we can’t use (the first that didn’t fit due to the poor sizing guidance, and the second that arrived late).
The company’s response was really unsympathetic and unreasonable - especially given how much I had paid for the expedited shipping, (nearly the whole cost of the pjs themselves), only for them to not truly be expedited. I was told they only offer exchanges - but my wedding is over, so I don’t need or want anything else from their store.
Buyers beware!!
Edit to add: I’m not sure why this is tagged with “unprompted review”. I’m guessing it is because the company didn’t offer me a trustpilot review link with the purchase (I had to go hunting for where/how I could post a review, as I purchased off their website rather than Etsy). But this review has been prompted by poor customer service.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
