Not A Good Experience
I ordered two dresses - same in both M and L. M is way too small, L is way too big. I paid for 5 day shipping & it took 2 weeks to receive the order. I cannot get a response from customer service with a return label.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I ordered two dresses - same in both M and L. M is way too small, L is way too big. I paid for 5 day shipping & it took 2 weeks to receive the order. I cannot get a response from customer service with a return label.
Do not use this website. The dress I ordered was such poor quality the skirt was totally see through. I ordered the Whitney. Huge advertising on Facebook
Emailed them to start the returns process ( as per their policy on their website) and NO RESPONSE to 3 emails over several days. The telephone number on the website is ‘number not recognised’
ZERO customer service or support. Feels like a scam
DO NOT ORDER … this company charges expensive prices for very poor quality products… when requesting a return within their published returns period they try and fob you off with a percentage of money back but you can keep the dress .. when pressing for return, that percentage goes up until eventually being told they have no returns facilities… they then offered a full refund but as of yet (11days after) nothing has been received!
This is a scam and i didn’t realise until after I purchased. I was fooled by the ad and the quality of the dress. The truth is the picture and videos of the dress are actually by a brand called Odd Muse. I’ve tried in vain to cancel the order both on email and by phone and had no response. Do not buy. This is a scam. This is a brand that changes names quite quickly. They were previously Atelier.
The whitney dress bad quality, absolute waste of money. It is paper-thin, see-through and cheap.
The fabric is not 80% cotton, feels like plastik.
Absolute waste of money
The whitney dress is paper-thin and cheap, translucent, poorly made, rubbish stiff zip, polyester, smells awful, NOTHING like the beautiful thick fabric advertised in the pictures and videos. The dress took a month to arrive and arrived completely unbranded in a rubbish little plastic ziplock bag, so at first I didn't even know who it was from. The dress is not even lined. For a £50 price tag, the poor quality is absolutely shocking and disgusting to be honest. It's clearly just a drop shipping website, reselling cheap sweatshop clothes for designer prices, hiding behind a fancy website. Do NOT trust
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.