Allen and Harris Anmeldelser 

We had our viewing booked for today in Swindon at two O'clock, Due to an accident on road we were couple of minutes late. I asked agent to give us couple of minutes, But she said she couldn't spare us any, I pleaded with her, But it only fell on her deaf ears, So our one and half hour journey was wasted not to mention another one and half hour journey going back home. If you can't spare few minutes of your time to your clients even if it is not their fault. I don't think we should considered spending our hard earned money on this Company

Unreliable and untrustworthy.

This company has been a source of frustration for ourselves and our landlord.

We had viewings deceptively organised behind our backs while living in the property, under the guise of agents being allowed to take photos.

We also confirmed our deposit return with our landlord and agent and then received no deposit or response for over two weeks.

My wife was told today after getting in touch it was not there responsibility, until we provided screenshots of the same agent who lied to us previously explaining he would communicate with the landlord and get back to us then failed to do so.

Completely inconsistent, incredibly stressful, unprofessional and no accountability.

I would advise caution before working with or renting through this company.

Charity Shop Sue could show this lot a few things about management. Broker was an imbecile, couldn’t get him off the phone until we paid, then couldn’t get him on the phone. His manager was a nylon shirt wearing narcissist. They caused delay, drift, and endless stress. Avoid like the plague. Financial ombudsman here we come.

I called to enquire about a property to rent. The female staff on other end asked how much i was earning annually & i mentioned i was working p.time & would recieve UC support to pay the remainder but she said i dont qualify to have a viewing. Even though i have a checkable 13yr ref. from my present landlord ISNT THIS DISCRIMINATION.??!!!

Martin and the whole team at the Shawlands branch have been excellent and very supportive through a difficult journey of selling my late parent’s flat. It took longer than expected with quite a few twists and turns but they helped me through each step of the way. A great bunch of people and very professional and excellent communication. No complaints at all. Thank you.

Real estate agency not very serious and not professional at all, I made appointments to visit 2 properties as a cash buyer and they cancelled the appointments only 2 hours before, when I had already taken the day off work and without giving reasons or alternative days for the visits. I wrote to them to understand the reason, but received no reply.... Not at all reliable like the majority of estate agents in Cardiff!

AVOID.
Empty promises and false hopes. The subpar performance of their residential sales manager resulted in a significant financial setback of several thousand pounds. We were hastily guided through the process with the belief in our favourable prospects, continually reassured by the manager. Despite our exhaustive efforts within a constrained timeframe, the situation abruptly fell apart. There were no apologies, no outreach attempts, and our emails went unanswered with no updates throughout the process. It was only after the fact that we received a call from the branch manager, delivering the news that we did not secure the contract.

The team at Chipping Sodbury have been incredible with the sale of my father's property. Sarah in particular has worked tirelessly. We have been kept informed throughout a very difficult purchase, for reasons not to do with Allen and Harris. She has consistently gone above and beyond to help us.
Molly has also worked really hard to support us.
Thank you so much.

Awful state agents. They are so greedy and racist. They never gave back our deposit fee.

The team at Highworth have worked hard to sell my property. A special mention to Jemma who has been incredibly proficient, kind, patient and always on hand with good advice!
I would definitely recommend Allen and Harris for a professional service

We used Allan and Harris’ mortgage advisor service. The lovely Alanna Docherty helped us with honestly everything for buying our new house. She was amazing we could not fault her. She really went above and beyond and as for many people, all the things that come with buying the house can be very confusing but Alana explained everything so well and just made the whole process stress free to be honest. She always answered any messages or query’s quick and was always so friendly and polite. Her knowledge is great as well. We are so happy with the service provided and cannot recommend Alana enough. If you are looking for a mortgage advisor she is the one, we will be using her again for future housing things. Thanks so so much again Alana 😊

I have been with Allen and Harris for 7yrs. They have always been professional, courteous, responsive and understanding at all times. They have provided a really great local service. Glenn leads a great culture in the team with his long standing and new team members. Thank you. James

So poor experience with them. Before peyment was taken, the Sequence Brooker was ringing every day. After payment made, totally change atitute. Lack of communication, no reply, ignoring, waiting forever. Because not receiving support from broker I made bad mistake pull out from property I was hoping to buy. Always been worrying when problem because this broker is not with you when really need.
They change big amount of money for lifetime service. But no service after payment.

Highly recommend Allan & Harris. The whole letting team is very professional. Both Harry and Kevin are very friendly, helpful and responsive. The whole process is very smooth.

From the initial meeting to the conclusion the Ayr office were fantastic Caitlin, Ben and Allan were calming and reassuring at all stages. I am the anxious type so their management and constant updates were very welcome. I wish I had gone with their lawyers too in retrospect. I would not hesitate to deal with them again!!

Spoke with Laura to ask for a home report which I have still not received. I think she really hates her job because every-time I’ve called and she’s answered the phone she sounds like she would rather not be there. I have actually changed my mind about even buying a house form Allen and Harris because if you let someone like that answer the phone with no motivation to help your customers then I can only imagine the service you must provide. My brother has called to enquire about another property and the same Laura answered the phone and he has also changed his mind about getting a property. So congratulations yous have lost out on 2 potential deals. Staff should not be hired if they don’t like their job.

Used Allen & Harris Highworth Branch Andy and Team could not of been more helpful a very quick and smooth process from start to finish :-)
A great to Allen & Harris - thank you so much

Alison Payne and family

Spot on service ✨ very informative team, professional, helpful. Amazing experience. To me full satisfaction 💯🍀✨

As A landlady I have been dealing with Lydia Furze from the Bath Branch ( 7 Princes Buildings ) she has always dealt with my queries and problems very professional and efficient,
Highly recommend them

Saw a property yesterday in Broomlands st paisley, agent who showed up was the most unprofessional person I have delt with. She wouldn't even come through the property with us. Claimed there was a "smell" inside. Wasn't sure how long property was on the market. Didn't give us a business card or information about property. She didn't even shake my hand or say goodbye. I didn't realise estate agents got paid to stay outside the property. She (Lauren) is definitely not a very good representative for your business.