Allen and Harris Anmeldelser 

Genuinely would have given no stars!!
This company (Highworth, Wiltshire) is an absolute joke. It is by far the worst experience of renting that could possibly be imagined. The only thing they are interested in is money. We were given a no reason eviction notice (without warning) and asked to leave within six weeks (originally they wanted four). The stress caused my wife to be ill and they couldn't have cared. We are a family with three younger children who also took a dislike to this company. Never could you make the place home, it was impossible. This was not helped by a horrible landlady who was only interested in money too. Horrible experience and I genuinely wish we'd never rented through them. The previous tenant actually warned us not to go ahead as she'd had very similar problems. Hindsight eh??
Thankfully we have now moved but still they pester us. The house was cleaned impeccably but they are now potentially refusing to return our deposit because it wasn't done professionally (not in the contract). They even brought people round to view the house whilst we were moving that they said they wouldn't.Overall a horrible experience. I may sound bitter (because I am) but these are genuinely an awful company. Avoid for your own health and pocket £.

If you’re renting my honest advice would be to avoid this company like the plague!!!

This company only have one focus within their little set up and that’s money money money. Happy to take their cut every month, but not happy to take responsibility or ownership when things go wrong.
We’ve had nothing but stress and trouble with them since renting off them, the local office is run by kids who don’t seem to have any clue of their roles, probably only driven by commission and not customer service.
AWFUL AWFUL COMPANY.

Thank you Josh and team, very professional and time efficient no task was ever to difficult can’t recommend them enough.

Josh and his team at the Pontcanna office, Cardiff, were an energetic and positive force behind a difficult flat sale.

Terrible people! They are very committed to make you miserable. They are shameless liars and the only thing they know from the word “responsibility” is how to avoid it.

Renting a property from them initially was fine, but they do not answer emails without standard script, they constantly badger you on email when you’ve already paid rent. They don’t answer queries always on the side of the landlord.

Terrible service from the Dumbarton branch.
Lack of comunication from the start. I had to phone them for updates.
Did not get a draft of the home report to approve
The best of all, the agent after discovering a leak from upstrairs flat did not inform me until the next day!
She just locked the door a walked away!

Stewart McGregor

Excellent service in finding tenants, managing all aspects of renting apartment making the experience stress free

Allen and Harris are a terrible company - if how they treat their employees is anything to go by then people should avoid having any contact with them.

The Estate Agent I bought the property with was much more helpful than Allen&Harris at Stoke Gifford who acted for my sale.
Allan & Harris are not proactive and do not pursue sales after they have found a buyer.
They don't keep other parties informed and are bad at communicating with other agents and lawyers.
I would not recommend this agent to my worst enemy. I have moved many times and have never encountered such a dishonest and deceptive agency.
Not only do they lie, but when found out, they lie even more to cover their tracks. They will not take any responsibility and they will blame each other in the office.
They used to be very good many years ago when Jonathan Siggins was there. It's not the same anymore.
Avoid at all costs.

The adviser who was also the manager gave wrong information false expectations did not meet the agreed timeline for the sale of the property resulting additional cost to me as the seller . the manager /adviser did not return my calls I reported this poor service to head office and got no response . this is the second issue I have had with this company and would advise potential customer to steer clear of this. Good sale talk but no follow through Delays thrpough every part of the process

Had to give 1 star as giving none was not an option. My daughter was a long term tenant (10 years plus) but was unexpectedly served 2 months notice to leave. Reason given was to replace the kitchen. This was a fabrication as the flat was then remarketed and let with nothing changed. The Allen and Harris bath branch who were the letting agent were unhelpful in finding alternative accommodation, devious and unprofessional in their conduct of business (lies, mixed messages, not responding) and finally delayed the return of the deposit. This was an appalling way to treat a long standing tenant of impeccable credentials. Please take heed and go elsewhere as the trauma and hassle of dealing with this agent is not worth the effort.

Thank you to Ollie, Maisy and Lisa at Wells branch of Allen and Harris. Super service and always cheery and helpful. SW & AW.

They don't complete what they say they will complete and when they will complete it. I am disappointed with myself that I didn't just complete the process myself to find a tenant - It would have been less stressful than trying to manage the agents and filter through what information is actually truthful and correct.

I just wanted to put into words my gratitude to Lucy of the Chippenham branch. My deposit refund was not being returned on time and was delayed but Lucy kept me updated on the matter and made phonecalls into the deposits team. A day after her follow up phonecall my money was returned.

Poppy at Allen & Harris, Witney helped us through every stage of our Mortgage application, and is supporting us through the process of buying our first house. She has been thorough, and thoroughly lovely. She is a delight.

Harry from Allen and Harris, supported myself and my partner with our mortgage process and application. This included 3 x face to face appointments. During the appointments harry was very professional, friendly and approachable. Things we didn’t quite understand, being first time buyers, were explained in great depth. Not only did harry sort out the mortgage application, but also all the important insurance covers too. May I add, 10 days after our mortgage application was submitted, we had an email back to say it was accepted! Much quicker than what we thought the process would take! ☺️ thank you! We would definitely recommend

My goodness - where to begin… Allen and Harris clevedon branch Somerset. I’ve dealt with a lot of estate agents, as I’m sure most of us have. I’ve bought houses, sold houses, and rented more times than I’d have liked. This estate agent was by far the worst I’ve dealt with- which is saying something as we all know what they are like to deal with.
Lack of communication
Lack of customer service
Lack of knowledge
Lack of understanding
Lack of basic assistance
Lack of professionalism to a very high standard
I dealt with two agents from this branch and both were not only unhelpful but rude and failed to do even the most basic of tasks when dealing with my rental. Both myself ( the renter) and the client ( the home owner) have been stunned by the complete lack of service. I can safely say I will never use this agency again and will make sure I don’t deal with any of the branches in the future - I will actively not peruse any further business dealings with the entire company - not just the clevedon branch.
Up to you if you use them- just be ware and be prepared to do a lot of the work yourself and deal with really very rude and unhelpful staff.

I used the Alan & Harris Swindon branch for a house sale in probate, Dave and his colleagues were 100%. Every time an issue arose, Dave was there to deal it.
I also found the weekly inspection of the vacant property very helpful. If I were to buy a house or sell I would be sure to use these guys. Good experience all around.

Thoroughly recommend Allen and Harris. Selling a house that was my grandparents and latterly my late parents was a difficult and emotional thing to do, coupled with me living a two hour drive away. The team were very kind, thoughtful. Kept me up to date and really went above and beyond, offering to get legal paperwork from their office to my solicitors for me. I would particularly mention James Lamb and Connor Sherman. I wouldn't hesitate to use Allen & Harris for buying or selling any property.