Jako doświadczony zakupoholik, czułem adrenalinę already przy wejściu na tę platformę. Strona emanuje energią, oferty są kuszące, a nawigacja bezproblemowa – idealne połączenie dla kogoś, który live f... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I had a great experience ordering from Albee Baby! The ordering process was super easy, and my order arrived much faster than I expected. The car seat is absolutely beautiful, and I love it! Everythin... Se mere
This was my first time ordering from Albee Baby, and I was impressed from start to finish. We were able to find the stroller we'd been looking for (the Uppababy Ridge) for $200 less than retail and... Se mere
Virksomheden har svaret
Ablee baby is the place to shop for any medical member with their discount. They have quality gear from numerous brands with fast shipping!
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Discover everything you need for your little one in one place. From strollers, car seats, and high chairs to baby carriers, bouncers, toys, and activity gyms, Albee Baby carries trusted brands parents love. You’ll also find everyday must-haves like potty seats plus convenient gift certificates—perfect for baby showers or new parents.
Generations of Trust
Skrevet af virksomheden
- Nearly 100 years of family-run dedication
- We pride ourselves on providing our customers not only with the products they need, but with the service they deserve – the kind of service you would expect from family.
Fast & Secure Shipping
Free shipping over $99
We make shipping simple: orders over $99 ship free, fast, and securely after confirmation, so you can shop with confidence.
Kontaktoplysninger
715 Amsterdam Ave, New York , USA
- (877) 692-5233
- info@albeebaby.com
- www.albeebaby.com
4,5
Fremragende
1 t anmeldelser
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The stroller was good
The stroller was good, but they didn’t refund my money when I returned it!!
14. august 2026
Besvarelse fra Albeebaby
Hi Jonathan,
We’re glad to hear you were happy with the stroller! We’re sorry for any confusion regarding your refund. Your return was processed this morning, 11 days after delivery, which is within our stated processing timeframe of 10–14 business days. Your refund will be issued as part of that process.
Thank you for your patience and understanding!
Sincerely,
The Albee Baby Team
Extremely Disappointing Experience
⭐ Extremely Disappointing Experience — I Won’t Shop Here Again
Unfortunately, after multiple frustrating experiences with Albee Baby, I will not be purchasing from them again.
Their return policy is incredibly disappointing, especially for a company selling premium baby products. I received a duplicate item as a gift and was shocked to learn that returning it would cost approximately $44 in shipping. I was then told that return labels essentially need to be prepaid at the time of purchase for an additional premium—which makes very little sense when someone is purchasing a gift and has no way of knowing whether the recipient will need to return or exchange it.
My most recent experience was even worse. I placed an order using a valid discount, only for Albee Baby to cancel the order. After calling customer service, I was told I would have to place the order again, but now the discount I originally used is no longer valid. It honestly makes me question why the order was canceled in the first place when the end result is that I now have to reorder the exact same product at a higher price.
Trying to actually reach customer service is another ordeal. Their hold music is unbelievably loud and unpleasant and somehow seems to get louder and faster the longer you’re waiting. On multiple occasions, either no one answers and the call eventually goes to voicemail, or someone answers, puts you on hold, and then never comes back. For customers purchasing expensive baby gear, this level of service is unacceptable.
Their website has also been extremely frustrating. On my computer, every time I added the car seat to my cart, the website would not allow me to complete checkout. I eventually tried from my phone and had no issue placing the order. For an online retailer, basic checkout functionality should not be this inconsistent.
Between the poorly functioning website, restrictive return policies, expensive return shipping, canceled order, loss of my original discount, difficulty reaching anyone by phone, and overall poor customer service, shopping with Albee Baby has been far more difficult than it should be.
It’s a shame because they carry great baby brands, but the customer experience does not match the premium products or prices whatsoever. There are too many other baby retailers with better websites, return policies, and customer service for me to ever choose Albee Baby again.
1. september 2026
Uopfordret anmeldelse
Besvarelse fra Albeebaby
Hi Diana,
Thank you for taking the time to share this detailed feedback. We are sorry your experience with us fell short, and we would like to address each part of what happened.
On the return, we did work with you to reduce the return shipping cost to $22 as a gesture of goodwill once you reached out, and a gift card was issued once the item was received back. We understand that return shipping costs on gifted items are frustrating, and we appreciate you raising this concern.
Regarding the order that was canceled, this happened because the item was a preorder and you had requested an address change. For security reasons, we are unable to modify the shipping address on an existing order, so a cancellation was necessary in order to update the address. We should have confirmed this with you before canceling rather than proceeding without your input, and we are sorry for that gap in communication. Once the original order was canceled, our team worked to apply an even greater discount than your original one-time use code to the replacement order, since that code could not be reused.
We are also sorry to hear about the checkout issue you experienced. We were not able to identify a broader issue affecting other customers, but we recognize that does not make the experience any less frustrating when it happens to you, and we are glad it worked out through your phone.
We take feedback about our phone support seriously and will pass your comments about hold times and call handling along to that team.
We are grateful you gave us the chance to work through these issues with you, and we understand your decision. We wish you and your family all the best.
Sincerely,
The Albee Baby Team
Fast shipping
Fast shipping and good packaging. Will purchase more baby stuff in the future.
21. august 2026
Besvarelse fra Albeebaby
Hi Gill,
Thank you so much for sharing this! We are so glad your order arrived quickly and arrived well packaged. We look forward to helping with your future baby purchases!
Sincerely,
The Albee Baby Team
Great experience
Great experience! I would recommend using Albee to anyone. I will be using you again!! Thank you so much!
21. august 2026
Besvarelse fra Albeebaby
Hi Saadat,
We are so happy to hear you had a great experience and would recommend us! We truly appreciate your kind words and look forward to serving you again.
Sincerely,
The Albee Baby Team
Perfect color!!
This was a gift and they happily received it in a timely manner. They were thrilled to find we were able to get their chosen color!
21. august 2026
Besvarelse fra Albeebaby
Hi there,
Thank you so much for sharing this! We are so glad the gift arrived in a timely manner and that you were able to find their chosen color. That kind of happy surprise is always the best part of gift giving, and we're glad we could help make it happen.
Sincerely,
The Albee Baby Team
Lots of great options…
Lots of great options that were readily available. Fast shipping. Also nice to have 20% off the first purchase.
19. august 2026
Besvarelse fra Albeebaby
Hi Zack,
We are so glad to hear you found many great options and appreciated the fast shipping! We're also happy you enjoyed the discount on your first purchase.
Sincerely,
The Albee Baby Team
FAST SHIPPING!…
I purchased the Nuna Wheeled Stroller Bag for our first time traveler (our 7 month old) Albee shipped extremely fast and it arrived before the trip! The bag itself fits our Nuna Stroller well but it only has wheels on one side of the bag so it is clunky to move around. For $300 I would have done some more research on a easier gliding, and potentially more inexpensive, bag.
18. august 2026
Besvarelse fra Albeebaby
Hi Lauren,
Thank you so much for sharing this, and congratulations on your first traveler! We are so glad the stroller bag arrived quickly and in time for your trip. We also appreciate you sharing your feedback on the design, that kind of detail is genuinely helpful for other parents weighing their options, and we will make sure it gets passed along.
Sincerely,
The Albee Baby Team
Great personal customer service and…
Great personal customer service and quick delivery.
17. august 2026
Besvarelse fra Albeebaby
Hi Marjorie,
Thank you so much for sharing this! We are so glad you had great personal service and quick delivery. Hope to see you again soon!
Sincerely,
The Albee Baby Team
Ordering and delivery was easy and…
Ordering and delivery was easy and fast. I found exactly what I was looking for at a great price. I haven't opened the box yet as it is a gift for next month.
14. august 2026
Besvarelse fra Albeebaby
Hello,
Thank you so much for sharing this! We are so glad ordering and delivery were easy and fast, and that you found exactly what you were looking for at a great price. We hope the gift is a hit next month!
Sincerely,
The Albee Baby Team
Besvarelse fra Albeebaby
Hi Ellen,
Thank you so much for sharing this! We are so glad ordering was easy, delivery was timely, and that you're happy with the products. Hope to see you again soon!
Sincerely,
The Albee Baby Team
Excellent service
Excellent service, ultra fast shipping and delivery. The Wonderfold we purchased exceeded our expectations. Will be purchasing from them again in the near future.
16. august 2026
Besvarelse fra Albeebaby
Hi Juan,
Thank you so much for sharing this! We are so glad the service and shipping were excellent, and that your Wonderfold exceeded expectations. We look forward to helping with your next purchase!
Sincerely,
The Albee Baby Team
Item shipped quickly.
17. august 2026
Besvarelse fra Albeebaby
Hi Charlotte,
Thank you for sharing this! We are so glad your item shipped quickly.
Sincerely,
The Albee Baby Team
Besvarelse fra Albeebaby
Hello,
Thank you so much for sharing this! We are so glad delivery was fast and that you found a great selection and discounts. Hope to see you again soon!
Sincerely,
The Albee Baby Team
Quick shipping, great product
Quick shipping. Product delivered without issues. Loving this stroller!
14. august 2026
Besvarelse fra Albeebaby
Hello,
Thank you so much for sharing this! We are so glad shipping was quick, delivery went smoothly, and that you're loving the stroller.
Sincerely,
The Albee Baby Team
Besvarelse fra Albeebaby
Hello,
Thank you for sharing this! We are so glad shipping was fast and that you love the product.
Sincerely,
The Albee Baby Team
Quick shipping
Very fast shipping and the item was in the condition it was ordered in
13. august 2026
Besvarelse fra Albeebaby
Hello,
We're so glad to hear that your order arrived quickly and in excellent condition! Thank you for sharing your positive feedback with us.
Sincerely,
The Albee Baby Team
Best baby store with incredibly…
Best baby store with incredibly knowledgeable and caring staff.
14. august 2026
Besvarelse fra Albeebaby
Hi Jenny,
Thank you so much for sharing this! We are so glad to hear that our staff came across as knowledgeable and caring. Hope to see you again soon!
Sincerely,
The Albee Baby Team
A wonderful baby stroller
I purchased this baby stroller combination for my daughter who is about to have a child. She said this is just what she wanted.
13. august 2026
Besvarelse fra Albeebaby
Hi Warren,
Thank you so much for sharing this! Congratulations to your daughter on her upcoming baby, and we are so glad the stroller combination is exactly what she wanted. Hope to see you again soon!
Sincerely,
The Albee Baby Team
Good prices BUT
Good prices, BUT my almost 900 dollar stroller showed up in a box that was falling apart and had been taped back together. So disappointing for something so expensive to be treated in such a manner. When I reached out to customer service they did nothing to make it right and just said that the package did not leave their warehouse in that condition, but agreed that the box condition was unacceptable.
8. juli 2026
Besvarelse fra Albeebaby
Hi Emma,
We are sorry to hear the box did not arrive looking its best. We understand that seeing tape on a box for a purchase as significant as a stroller can be alarming.
For an item like this, the box you received is the manufacturer's original packaging, which is designed to protect the stroller through shipping and handling. Some wear and tear along the way, like tape reinforcing a corner or edge, is a normal part of that process. What matters most is that the item inside arrives safe and undamaged, and we are glad to hear that was the case here. If you notice anything with the stroller itself, please don't hesitate to reach out.
Sincerely,
The Albee Baby Team
Besvarelse fra Albeebaby
Hi Paulette,
We're so happy to hear that our shipping met your expectations. We truly appreciate your positive feedback!
Sincerely,
The Albee Baby Team
Dette er Trustpilot
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