Airparks Anmeldelser 

5.854
•
TrustScore 4.5 ud af 5

4,5

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 4 ud af 5 stjerner

Always excellent but only reason couldn’t give 5 stars this time was whoever moved our car used our electric seat heaters and left them on. Nobody should touch any of these systems.

Bedømt til 5 ud af 5 stjerner

Our 2nd time booking with Airparks Express and yet again simple and easy, fast efficient transfers both ways. Just a shame that our car had been scratched by someone walking inbetween the cars.

Bedømt til 5 ud af 5 stjerner

We’ve used this service many times and it’s always very good. Don’t ever worry about the car and where it is. I’ve recently got a new car and can see it did not leave where I left it until it was read... Se mere

Bedømt til 5 ud af 5 stjerner

This was my first time using Airparks and I found it a really positive experience. I did the drop and go service and just drove to reception and left my key and hoped on the bus. It was a short drive... Se mere

Virksomhedsoplysninger


Kontaktoplysninger

4,5

Fremragende

TrustScore 4.5 ud af 5

6 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,5

Alle anmeldelser

(5.854)

650 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 2 ud af 5 stjerner

“Drop and Go” Luton

The “Drop and Go” system works reasonably well provided, of course, that you know exactly when you are arriving and departing. If you happen to know when you are leaving but, rather inconveniently, don’t know precisely when you will be returning, the system becomes considerably less impressive.

I needed to change my return date because I was able to come back earlier than expected. I duly went online via the Holiday Extras app, which is associated with the Airparks brand, and selected the “Return Early” option. This helpfully instructed me to telephone a number, which I did, from abroad, naturally.

After patiently listening to the entire menu of options, I was eventually advised by the AI robot to go directly to the website. At which point, having performed its final act of helpfulness, it promptly hung up.

I eventually managed to submit somewhere the details of my new flight online. Unfortunately, I received absolutely no confirmation, acknowledgement or indication that the request had actually been received or, indeed, that anyone at the company ever reads these submissions. I didn't know whether I could pick my car up earlier or not.

An impressively efficient system, provided nothing changes. The moment you need to make a simple amendment, however, you are apparently on your own.

I’m sure it works wonderfully in theory. Personally, I’ll be taking my chances elsewhere next time.

19. september 2026
Uopfordret anmeldelse
Airparks-logo

Besvarelse fra Airparks

Good Morning Greg,

Thank you so much for taking the time to share your feedback – we’re really sorry to hear that you were disappointed.

We always want our customers to have a smooth and enjoyable journey with us, so it’s upsetting to learn that we didn’t meet that standard this time. Please know that we take all complaints seriously and regularly review our suppliers to help ensure a better experience for all our customers. Your comments have already been shared with the relevant team.

To help us investigate further, click here to discuss your complaint - Head to the Fix My Hassle page - https://www.holidayextras.com/feedback-raise-an-issue.html

Warm regards,
The Holiday Extras Team

Bedømt til 4 ud af 5 stjerner

Ok but not as great as they’d have you think!

Drop off is super easy. Park the car, check your key in, get on the bus. Collection was a bit less fun. It was 1am and everyone was tired, the bus seems to take ages to come, had no air con and all the windows were shut. Two hour flight from Alicante and felt fine, 10 minute journey on the bus and felt pretty sick at the end of it. Additionally, the car was shoehorned into a space with another car close behind it and it took several goes to get it out in the pitch darkness. It was the same last time we used Airparks, departure is way more pleasant than return. Still the most convenient option for Luton for us but ‘could do better’.

18. september 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

This is the 3rd effort to send this…

This is the 3rd effort to send this email without losing it all. The driver put us off the bus at the balhi hotel. This was not our destination. We knew from a previous booking in June 2026 where to get off and where to be picked up. The pickup was 50 minutes late. This I believe is dowe to the person who accepted the booking and payment.

7. september 2026
Uopfordret anmeldelse
Airparks-logo

Besvarelse fra Airparks

Good Morning Kieran,

Thank you so much for taking the time to share your feedback – we’re really sorry to hear that you were disappointed.

We always want our customers to have a smooth and enjoyable journey with us, so it’s upsetting to learn that we didn’t meet that standard this time. Please know that we take all complaints seriously and regularly review our suppliers to help ensure a better experience for all our customers. Your comments have already been shared with the relevant team.

To help us investigate further, click here to discuss your complaint - Head to the Fix My Hassle page - https://www.holidayextras.com/feedback-raise-an-issue.html

Warm regards,

The Holiday Extras Team

Bedømt til 5 ud af 5 stjerner

Amazing Service

Amazing Service, from start to finish, really lovely lady who picked us up from the Airport last night. I highly recommend, this company, no stress, really easy, and very reliable

18. september 2026
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Easy to book and plenty of space…

Easy to book and plenty of space available and close to airport.
Only one small downside is the surface of the car park. If all the area could be tarmacadamed it would make wheeling suitcases easier.

7. september 2026
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Convenient

Easy to book, easy to get to and regular services to and from the airport. Helpful and friendly staff. Perhaps a little expensive for self parking but hey ho!

16. september 2026
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Easy to enter car park

Easy to enter car park, but when leaving stuck behind other cars having difficulty exiting, stuck behind for 25 minutes, when our turn we exited straight away.

15. september 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Amazing experience!

Wow, I’ve never parked so easily. Birmingham Airport Airparks Express. This car park is easy to find, best follow “what3words” and then pin on Apple/Google maps as it takes you straight to the carpark entrance. The staff on the gate are welcoming and efficient. Got directed to pull up behind the “Follow me car” once I was given my ticket and the barrier is lifted. Again, friendly staff welcome you and instruct you to follow the car and they will find you your space. Once you have parked up and gotten sorted you can make your way to any bus stop and just a short wait for one of the shuttle buses then just a 3 minute ride to the Airport terminal. Location is perfect!
The bus driver will tell you which bus stop to arrive back at once you have enjoyed your holiday. Be sure to keep your ticket that is issued to you on your arrival at the carpark as you will need to show it for your journey back.
I only used them to pick up family from their holiday but hands down beats the drop-off and the extortionate prices!! Will definitely use them again to both holiday and to collect family. 😊

16. september 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Airparks Luton

The process of handing in the keys and retrieving them was straightforward. The transfer bus was waiting when I arrived and came after a short time on my return.

30. august 2026
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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