Terrible experience – avoid: they act like scammers. Seven months after I submitted my claim, they reimbursed only €347 instead of the €999 I was owed, even though I emailed them every two weeks a... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Terrible experience – avoid: they act like scammers. Seven months after I submitted my claim, they reimbursed only €347 instead of the €999 I was owed, even though I emailed them every two weeks a... Se mere
Virksomheden har svaret
I contacted Airclaim back in 2024 regarding a delayed flight. They said they would get back to me regarding compensation. Over the past 2 years I have been bombarded with emails stating they were... Se mere
Virksomheden har svaret
We had booked round trip tickets for May 2020 on Laudamotion which is owned by Rynair. Flights were cancelled, rejected offer of a voucher and kept waiting for a cash refund from Ryanair. Impossible... Se mere
Am depus fără îndoială cerere ca sa imi recompensez timpul pierdut, consider ca fiecare are dreptul la ajutor …✌️ Compania dată mi-o recomandat un prieten de familie cu care la fel sa întîlnit cu caz... Se mere
Virksomheden har svaret
Flight compensation in case of delayed, canceled or overbooked flights or flight connection missed. You may be entitled to as much as 600€ as compensation. Start your claim now.
Portugal
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Can’t really know what to believe anymore so I can’t really rate at moment
So far they saying airline agreed to paid and I was goin to get paid in 2 weeks and it’s been nearly a month no payment
No one replies
There’s a family on the same flight she’s claims that she’s done the claim well after me and she’s already got paid so really I don’t know what to believe
I guess I just have to wait a week or so and then try something different I will keep u guys update

Besvarelse fra Aireclaim
Don't work with this company, you will loose your money and your claim.Is a scam/fraud company.They will not give you the money after you will win the case.Will give you many emails that you must wait for money.I have 3 months waiting my money and nothing.

Besvarelse fra Aireclaim
The company made good effort in having my claim settled. An individual making a claim is difficult as he does not know all the rules. It is better a professional handling the claim is much better.
I received the compensation very fast and accurate. I will definately will use Aireclaim again, if I need such services and I would recommend to any passenger seeking for a compensation for delayed or canceled flight.
absolute rubbish.
They did not help me get a full refund from the air company, although I had paid a fee when initially buying the tickets which was supposed to guarantee me a full refund no matter what, so it should have been an easy case.
Then they harassed me with e-mails asking me to transfer them money through a fishy service I had never used.
I had barely recovered 30% of the money I had spent, so I was still losing, but the amount they were asking me to tranfer was higher than what I had recovered.
So for "assisting" me to recover less than 30% of the amount, I was supposed to pay more than what I recovered.

Besvarelse fra Aireclaim
SCAM!! they are doing nothing useful but they ask you for updates and ask you to pay the percentage of refund even if you did not get the refund from their channel, they will threaten and chasing you to pay otherwise taking legal actions you can ignore them simply and threaten them to sue them as they are doing a fake or a scam work

Besvarelse fra Aireclaim
Like thousands of travellers, my flights were cancelled during Covid and, as I could not get the airline to refund me, I asked Aireclaim to take up the case. Aireclaim's communication has been appalling, I never received any updates from them unless I chased. After more than 2 years waiting, I chased again and they told me the airline (Aeromexico) "does not respond to our inquiries and therefore we are unable to proceed further with your case."

Besvarelse fra Aireclaim
Clear and fast communication, efficient work.
I received the compensación. Very profesional.
The service was Fast and helpful.
I'll Definitely contact you again if i need.
Thanks a lot............................................
My flight were cancelled due to technical problems and the company suggest me to fly home at the next day at 17:45,not the best solution as I were with a 4y.o boy in different city,I would to say thanks to air claim as they helped me to fill documents and the checked everything so I could receive compensation
They were really quick in handling my request, very polite and quick to answer any questions I had.
I really recommend their service.
We are very thankful for airclaim job. It took long time to get back money from Lufthansa, but finally they got. We bought 2 business class tickets from Madrid to Riga. The government of Latvia closed airport in Riga. Reason covid pandemic. We canceled tickets, but Lufthansa refund just 140 euro, because of their policy. Airclaim did perfect job and got rest of all amount.
Thanks for your assistance. It was very quick and less than a month to get paid my compensation from KLM.
I bought flight tickets from Marco Polo Venice to Pearsons Toronto just before C-19 grounded all flights for some time. Intermediate agency was Travelgenio from Spain. Travelgenio just sent me an e-mail saying that my flight was grounded and that I can use voucher which was valid for 2 years (until 20.6.2022). I tried to reach Travelgenio on several occasions just to find out that they were bought by Otravo Netherland. I also tried to reach them, but no one responded the calls. I contacted a friend from Netherland and he said that he heard a lot of complaints against Otravo and that I must be prepared for black scenario. And here Airclaim steped in. After I sent all documentations to Airclaim I received a refund within 30 days. So I'm really thankful to Airclaim crew as they were the only ones that I could talk to regarding my refund issue.
All the best in the future.
Marko
Slovenia
After zero results of phoning and e-mailing dozens of times to try and re-claim lost flight ticket money I had all but given up ever getting anything back. As a last resort I though I might try a company that specialises in that sort of thing but with very little hope of success. Aireclaim however we're very professional in their approach and I had to do very little and they recovered the full amount. Obviously there is a charge which I was happy to pay and would recommend there service to anyone that needs help.
After almost 2 years I received today my compensation for a Swiss flight.
The 25% (that now increased to 30%) was correct but never I was informed about the VAT nor the 25€+VAT (again) handling fee.
Not very transparent..
Would recommend to read all the fine print

Besvarelse fra Aireclaim
A very helpfull and trustworthy company, that was able to get us a refund for our delayed flight. Thank you very much aireclaim, for the good service!
Aireclaim is a trustful company. I wrote them an email explaining all what happened to me and all the expenses I had because of one delayed flight, they solved my case in about 1 month. I received a compensation from the air company thanks to their efforts. Good team, I recommend!
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.