Delivered when promised and AC as expected. We took a chance ordering a fairly expensive unit given that we’d never heard of the company before, but we needn’t have worried. It was hard to find any po... Se mere
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Absolutely would not recommend this company. I was sent a faulty portable air conditioning unit. It did not come with the window installation kit as advertised in the product listing. This whole exper... Se mere
Ordered a 1400 u it two weeks ago and was told to expect delivery mid August, however last week we were informed a unit was ready for dispatch to arrive Monday 13th July, As we are in the Channel... Se mere
Virksomheden har svaret
At a time of great demand for portable air conditioners, we were able to secure this one with a reasonable timeliness. It was a bit above average costs, it wasn't free delivery, but it was delivered o... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Keep cool this summer with Aircon Direct. Pick up a portable air conditioner, air cooler or fan while stocks last!
Kontaktoplysninger
Storbritannien
- www.aircondirect.co.uk
4,0
God
3 t anmeldelser
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Our portable aircon was delivered early…
Our portable aircon was delivered early after a text asking if I wanted it sooner and with the heatwave absolutely! It came a few days early, and since my room has been an icebox! It works perfectly and would recommend to anyone to get an aircon here!
9. juli 2026
Besvarelse fra Aircon Direct
Hello,
We are thrilled to hear that your portable aircon from Aircon Direct arrived early and has been keeping your room nice and cool during the heatwave! It's fantastic to know that it's working perfectly for you. Thank you for recommending us to others - we truly appreciate it!
If you're ever in need of other products, we recommend checking out Appliances Direct for a wide range of appliances.
Best regards,
Ivy
We were kept up to date with the…
We were kept up to date with the progress of the order,quick delivery, delivery men very helpful and friendly
9. juli 2026
Besvarelse fra Aircon Direct
Hello,
We are delighted to hear that you had a positive experience with us! It's great to know that you found our delivery service to be efficient and that our delivery team provided helpful and friendly service.
If you ever need any more appliances, we recommend visiting Appliances Direct (appliancesdirect.co.uk) for a wide range of products.
Best regards,
Lee
Disappointed by Akai air cooler
Great service from the company but the item -Akai air cooler -hardly feeling like it’s sending cool air out . My normal fan is doing a better job . If you put water out the fridge in it is slightly better but for the price of the item it was very disappointing.
9. juli 2026
Aircon purhase
Ordering was simple and easy. Delivery was spot on with courier providing a 1 hour time slot which they stuck to. I purchased 2 7000btu units for our bedrooms (2 doubles) and they are brilliant. We have frenchies and they are loving it!
9. juli 2026
Besvarelse fra Aircon Direct
Hello,
Thank you for sharing your positive experience with us! We are delighted to hear that ordering was simple, delivery was punctual with a convenient time slot, and that the 7000btu units you purchased for your bedrooms are working brilliantly. It's great to hear that even your Frenchies are enjoying the cool air!
If you ever need more appliances for your home, we recommend visiting Appliances Direct for a wide range of products.
Best regards,
Lee
Terrible service
Slow, rubbish service- 2 orders placed and both late to arrive. Customer service is a waste of time and just fob you off. Would avoid this company and their other group companies
9. juli 2026
Pleased with what I have purchased
Pleased with what I have purchased. Wish there more R290 AC products available.......F-Gas fitters seem to running a cartel.
6. juli 2026
Besvarelse fra Aircon Direct
Thank you for your positive feedback! We're glad to hear that you are pleased with your purchase. We appreciate your feedback about the availability of R290 AC products. If you're looking for more options, you might want to check out Appliances Direct for a wider selection of air conditioning products.
Take care!
Lee
Great service and communication
Great service and communication. Actually received it a day early.
9. juli 2026
Besvarelse fra Aircon Direct
Thank you for your positive feedback! We are delighted to hear that you had a great experience with our service and communication, and that your order arrived a day earlier than expected. If you ever need anything else, feel free to visit Appliances Direct for more great deals and products.
Take care,
Helen
The machine itself is incredible
The machine itself is incredible. Well built, very easy to use, and looks good too. For me, the only downfall is the exhaust tube is bulky, difficult to manoeuvre, comes undone from the unit bracket and is not long enough. A longer, more flexible and smaller bore tube would be better.
8. juli 2026
Besvarelse fra Aircon Direct
Thank you for your feedback on the machine's performance and design. We appreciate your input on the exhaust tube and will take it into consideration for future improvements. If you're looking for a different product experience, we recommend visiting Appliances Direct for a range of alternative options.
Best regards,
Lee
Product was described very well on…
Product was described very well on their easy to navigate website. It was delivered promptly, in good condition and is doing exactly what we hoped it would.The cool mode delivers a lovely cool aircurrent, very welcome in this heatwave.
9. juli 2026
Besvarelse fra Aircon Direct
Hello,
Thank you for sharing your positive experience with us! We are delighted to hear that you found our website easy to navigate and that your order was delivered promptly and in good condition. It's great to know that the aircon unit is performing as expected and providing you with a lovely cool air current during this heatwave.
If you ever need any more cooling solutions or other home appliances, we recommend visiting Appliances Direct for a wide range of products.
Best regards,
Ivy
Very good customer service
Very good customer service, and speedy delivery, the air cooler I purchased, does the job.
9. juli 2026
Besvarelse fra Aircon Direct
Thank you for sharing your positive experience with us! We're delighted to hear that you were pleased with the customer service and speedy delivery. It's great to know that the air cooler you purchased is doing the job well for you. If you ever need more home appliances, do check out Appliances Direct for a wide range of products.
Best regards,
Helen
The whole process from ordering to…
The whole process from ordering to receiving the aircon unit was straightforward. Delivery was quick and on time.
8. juli 2026
Besvarelse fra Aircon Direct
Thank you for sharing your positive experience with us! We are delighted to hear that the ordering process was straightforward and that your aircon unit was delivered quickly and on time. If you ever need anything else, feel free to visit Appliances Direct for a wide range of home appliances.
Best regards,
Lee
AVOID!
Pathetic customer service and a horrible scam are being run. Paid almost 1k for a portable air-con and extra for delivery on a specific date. The item was then unlisted, and no communication. I called to be told it's out of stock, no help. After complaining, the advisor gave me another date. I called again today to ensure everything is delivered, to be told they can't help. They stole my money and never delivered any products.
24. juni 2026
Uopfordret anmeldelse
Quick and efficient service.
6. juni 2026
Besvarelse fra Aircon Direct
Thank you for your positive feedback on our quick and efficient service! We are delighted to hear that you had a smooth experience with us. If you ever need anything else, feel free to visit Laptops Direct for a wide range of tech products.
Best regards,
Lee
Could not fault them!
I had a great experience with Aircon Direct from start to finish. Ordering a portable air conditioning unit was quick and easy through their website. The estimated delivery date shown when I placed the order was exactly when it arrived.
The delivery process was excellent. I received a delivery time window the day before, and the driver called me 30 minutes before arriving, which was really helpful. The driver was friendly, professional, and very helpful.
Overall, the customer service was amazing, and the whole experience was smooth, efficient, and hassle-free. I wouldn't hesitate to order from Aircon Direct again and would highly recommend them.
9. juli 2026
Besvarelse fra Aircon Direct
Dear Customer,
Thank you for sharing your fantastic experience with Aircon Direct! We are thrilled to hear that ordering your portable air conditioning unit was quick and easy, and that the delivery process was excellent. It's great to know that the estimated delivery date was accurate and that you received updates and a friendly driver who was professional and helpful.
We are delighted that you found our customer service amazing and that your overall experience was smooth, efficient, and hassle-free. We truly appreciate your recommendation and look forward to serving you again in the future.
If you ever need products beyond air conditioning, we recommend visiting Laptops Direct for a wide range of laptops and tech products.
Best regards,
Lee
Besvarelse fra Aircon Direct
Thank you for your fantastic feedback! We are delighted to hear that you had a positive experience with our communication and fast delivery service. If you ever need anything else, please don't hesitate to reach out. For a wide range of products, you may also enjoy visiting Appliances Direct for more great deals.
Take care!
Lee
Only cools you if u stay sitting right…
Only cools you if u stay sitting right in front of it
8. juli 2026
Arrived on time
Arrived on time, only tried it 3 nights so far. Rooms been nice and cold. Very good buy
28. juni 2026
Besvarelse fra Aircon Direct
Thank you for sharing your positive experience with us! We're delighted to hear that your aircon arrived on time and has been keeping your room nice and cold for the past three nights. It's great to know that you find it to be a very good buy. If you ever need more appliances, remember to check out Appliances Direct for a wide range of products.
Best regards,
Lee
Besvarelse fra Aircon Direct
Thank you for your positive feedback! We're thrilled to hear that you had an excellent experience with us at Aircon Direct. If you ever need products from a different category, we recommend visiting Appliances Direct for a wide range of home appliances.
Best regards,
Ivy
Poor quality control
This was the only reputable company I could find who still had evaporative air conditioner units. I rang to ask a few questions and spoke with Miall. He was kind and professional, although when I asked which courier company they use he told me they do their own deliveries. This turned out to be incorrect as they sent my order via DPD. That was fine, they're good in this area - just a little strange that Miall got it wrong.
However, when I set up the machine last night I suddenly found it was leaking everywhere. I had to unplug it quickly.
Today I examined it more closely and found there was a several centimetre crack in the water tank. I can't even ask the company for a replacement as they've run out of them.
The box is intact which means the unit was either damaged during manufacture/packaging or it was a returned item which had been damaged by a previous customer and not checked properly before being sold again.
I have no choice but to patch it up and use it given that we're in a heatwave again, but for a £200 unit I expected it to at least be intact and fit for purpose.
I'm sure they're a well meaning company and the delivery was exemplary, just be aware their quality control may not be of the best.
6. juli 2026
Uopfordret anmeldelse
Besvarelse fra Aircon Direct
Hi Sue,
Thank you for your review.
We’re very sorry to hear about the issues you encountered with your order. This isn’t the level of service or quality we aim to provide, and we understand how disappointing this must have been.
We’d like to look into this further and work toward resolving it for you. However, we’ve been unable to locate your Sales Order with the information currently provided.
Could you please share your Sales Order Number or Postcode so we can investigate and get back to you as soon as possible?
Kind regards,
Dyann
QUICK SERVICE EXCELLENT PRODUCT
5. juli 2026
Besvarelse fra Aircon Direct
Thank you for sharing your positive feedback! We are thrilled to hear that you were pleased with our quick service and found our product excellent. If you ever need more fantastic products, we recommend checking out Laptops Direct for a wide range of options.
Best regards,
Ivy
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