Hmmm well, the customer service is nonexistent unfortunately. Was having issues with the signing up for a discount (on my two emails and then my partners too??) so tried contacting, no answer. Fina... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I found Aden+Anais by chance, looking for the type of big burping bib and cloths I wanted. The experience in the website was perfect, and I thought why not - let’s try this brand. Ooohh I’m not using... Se mere
Still waiting for my order. Says cleared East Midlands airport but no further updates. Wish I had known this was coming from abroad as would not have ordered. Update 2-3-23 - parcel went astray now a... Se mere
Virksomheden har svaret
Very difficult to return items and order goes through a third party company despite ordering directly through aden and anais. Very reluctant to refund, no return label provided and postage not cover... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
aden + anais® is the original brand of design-conscious muslin must-haves, offering stylish, versatile comfort for mum and baby. Founded by an Aussie mum on a mission, aden +anais brought muslin to the world at large and quickly gained the trust of parents by delivering quality products that exceed expectations in a meaningful way. Our commitment to creating products that combine style and versatility, without sacrificing quality and comfort, has made us the proven brand of choice for more than a decade. made for baby + designed for you
Kontaktoplysninger
The Light Bulb Studio 112, 1 Filament Walk, SW18 4GQ, London, Storbritannien
- +44 (0) 203 735 7569
- europehelp@adenandanais.com
- www.adenandanais.co.uk
3,5
Middel
499 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Love it 😍 all my burp cloth’s.
Love it 😍 all my burp cloth’s.
I will be buying again.
22. september 2022
Straight forward and easy to us website
9. september 2022
Beautiful muslin cloths
The muslin cloths come in such beautiful designs and, though quite expensive, I know that I’ll be keeping them as memories of when my children were little, so well worth it :)
17. september 2022
Beautiful sleeping bag great quality…
Beautiful sleeping bag great quality and very fast delivery
13. september 2022
Amazing products
I bought a weighted blanket, a blanket and swaddles from you. The softest materials I ve seen on the market. So soft and so well made. Washed them many times and stayed like new.
Excellent customer support as well , immediate response when needed and fast delivery on top.
Thank you for existing and make mums life easier!
8. september 2022
Nice but poor quality
Nice patterns but very bad quality.Damages after washing for first time according to the instructions. I purchased them hoping to good quality products.
7. september 2022
Besvarelse fra aden + anais
Hello Angeliki,
Thank you for your feedback. We are sorry to hear you have experienced some issues washing this product. Please kindly get in touch with our customer service team who can assist you further – europehelp@adenandanais.com
Kind Regards
Ordered swaddle wraps that were not…
Ordered swaddle wraps that were not clearly sized when they came I contacted to say could I exchange for the next size this question was never answered. I sent an email regarding the sizing not being advertised and was just expected to pay for the returns. So not happy and wouldn’t use again. Poor customer service.
1. september 2022
Besvarelse fra aden + anais
Hello Jessica,
Thank you for your feedback. We are sorry to hear you have experienced some confusion ordering this product. A refund has been issued to you for your inconvenience. Kind Regards
Beautiful baby blanket
Beautiful baby blanket, great sale price, super fast delivery. Very happy customer
3. september 2022
Quick delivery and lovely product
Quick delivery and lovely product. The sleeping bag I got was on offer but worth the money as there is lots of room for baby to grow. I bought the next size up 18+ months and I could honestly wear it as a mini dress!
3. september 2022
Extra large muslins …
I ordered a pair of extra-large muslins for swaddling my new granddaughter. They arrived within 3 days and they are absolutely perfect. I totally recommend them.
They’re the perfect size and super soft.
25. august 2022
First time I have shopped on this…
First time I have shopped on this website as I was previously introduced to Aden and anais product via third party seller and absolutely loved it. This time I bought from the website and absolutely love their muzlin swaddles. Super fast delivery and exceptional quality. Highly recommend
28. august 2022
Came quickly and good quality product.
22. august 2022
Bought baby bouncer + rocker + seat
Bought baby bouncer + rocker + seat - arrived within the week. Baby granddaughter of 3 weeks is enjoying it already.
13. august 2022
I loved the website and found it easy…
I loved the website and found it easy to use but cannot rate the actual products yet as thay are for my daughter and her baby that is due in October
11. august 2022
Great service fast shipping
9. august 2022
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