Ordered earrings a week in advance of my mum's 88th birthday believing that as they advertised express postage at £8.99 it would be next day delivery. The stock status did say in stock and note the... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
“This is the best place I’ve ever ordered from so far. They were incredibly helpful and transparent, even though I was ordering from abroad. They kept me updated until the very last moment and were al... Se mere
Highly recommended store. I recently made an online purchase & the sizing a little out so I had to exchange the item by post. What a seamless & effortless process with extremely speedy responses & qui... Se mere
I had always wanted a pair of silver teardrop earrings and over the years I couldn`t find exactly what I craved! I found Acotisdiamonds, scrolled through their amazing range of jewellery and eureka! t... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Acotis Jewellery is a leading provider of stunning designer jewellery and accessories in the UK. We source our products from some of the region’s most-respected designers, and we make them available here for our customers across the UK. Browse our selection of fine jewellery and accessories, and don’t hesitate to contact us should you have any questions. Our huge selection of quality women’s and men’s jewellery is sure to contain many pieces of interest so take as much time as you need when viewing each category and bookmark anything that catches your eye. If you already know exactly what you want, you can, of course, simply add each piece to your shopping cart and check out using our secure payment facility.
Kontaktoplysninger
Windrush, DY34PP, Swindon, Storbritannien
- 01902 742 444
- info@acotisdiamonds.co.uk
- www.acotisdiamonds.co.uk
4,1
God
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 93 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Swarovski Jasmine figurine
Bought the Swarovski edition of Jasmine from Aladdin collection. Great offer, fast shipping and especially well packaged.
7. august 2023
Ellie Rose London
Ordered a bracelet from the Ellie Rose London range, and I love it! Easy to order and received it next day.
15. august 2023
Uopfordret anmeldelse
Excellent service
7. august 2023
Ordered twice from Acotis
Ordered twice from Acotis, on both occasions they were pretty quick to deliver the goods and they did match the description. The only thing I’ve got to say though is that they don’t shows pics of how the jewellery looks on a person for all brands. I chose Dew and they are rather small. Wearable but they will be smaller in real life then you imagine them to be by looking at the pics displayed. I wrote to their customer service about this but received no response. It’s fine, not a massive issue but you guys asked for my opinion and here it is. My Dew necklace is really cute though and the rings are adorbs. My Hot Diamonds ring is gorgeous, just like the picture.
5. juli 2023
My delivery was promptly and when they…
My delivery was promptly and when they said it will arrive , also the product was in very good condition and well secure in the box .
NS
5. juli 2023
Excellent service
Excellent service, excellent communication, very good price compared to other sites
5. juli 2023
Delighted with my necklace
Delighted with my necklace. Good quality. Quick delivery. Does not discolour
18. juni 2023
Great product and nicely packed
Great product and nicely packed. I didn't give 5 stars as they took a long time to be delivered.
18. juni 2023
Great service
Very pleasant and helpful customer service.
Quality necklace.
Competitive price.
Prompt delivery.
18. juni 2023
Granddaughter over the moon with…
Granddaughter over the moon with bracelet fir 18th Birthday.
18. juni 2023
Poor quality and poor returns sevice
The quality of the Jewelery isn't good enough and not as shown.
To compound the disappointment of a spoiled 29th Anniversay, I wasn't refunded the whole cost(postage) and then had to pay for returns postage!
Poor.
18. juni 2023
Besvarelse fra Acotisdiamonds
Thank you for providing your review of the Hot Diamonds Bliss Interlocking Circles Pendant DN127 from Acotis Diamonds.
Tracking Reference: DS299477329GB (royal_mail)
Date Ordered: 13th June 2023, 5:38 pm
Dispatch By: 14th June 2023
Delivery Date: 15th June 2023
Date Dispatched: 14th June 2023, 8:00 am
We can see that the item arrived in time via Royal Mail Special Delivery
https://www.acotisdiamonds.co.uk/hot-diamonds-bliss-interlocking-circles-pendant-dn127-p11936
We sincerely apologise for the unsatisfactory experience you had with this item. We appreciate your feedback, and if you could kindly let us know the specific issues you encountered, we will promptly inform our manufacturers to address any faults. Once we receive this feedback, we will be able to assess the situation and arrange a refund for the item's cost as well as the return postage, should the item be found to be faulty in any way.
Kind Regards
Joe
Brilliant Service 😊
I ordered a Thomas Sabo ring ,I had been looking on every website for this ring as it was a replacement for the one I’d lost .
I ordered on line with ACOTIS Jewellery
Brilliant service my ring arrived 2 days later perfect fit .
Would definitely be ordering again in the future .
6. juni 2023
Uopfordret anmeldelse
My grandaughter was over the moon with…
My grandaughter was over the moon with her necklace.
She wore it to her 18th birthday celebration.
A Big Thank you!
11. maj 2023
Trollbeads babys breath ring
The ordering was easy thanks to Sue. Ring arrived within 48 hours. The Trollbeads ring babys breath was beautiful.
29. marts 2023
Baby's breath Trolllbeads ring
Brilliant experience. Thank you to Sue who was very helpful and sent photos of my Trollbeads ring before I placed my order. My ring was well packed and arrived within 48 hours. Beautiful very detailed and heavy ring. Its fabulous. Would definitely order again. Thank you.
28. marts 2023
Uopfordret anmeldelse
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