ABTA Travel Insurance Anmeldelser 

1.378
•
TrustScore 4.5 ud af 5

4,6

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Reasonably priced insurance for what's included. I bought single trip worldwide and it was more competively priced than other quotes I got. (Hopefully I won't need it,but better safe than sorry I gu... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Used this company last year and the price was very good compared to other companies, had a missed port on our cruise and was paid promptly, Would highly recommend to other people, quick and easy to f... Se mere

Virksomheden har svaret

Bedømt til 4 ud af 5 stjerner

Had to reapply by phone because I could not pay on line due to there being pop ups. Had to reapply but the person kept putting in the wrong information so had to keep going over the same questions. Pl... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

We had to cancel our holiday after a medical issue prevented one of us from flying. Our claim was settled quickly and simply after a phone call with a very helpful and well-informed member of staff. I... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Rejseforsikringsselskab

Om ABTA Travel Insurance

Skrevet af virksomheden




Visit our website Contact us

ABTA Travel Insurance

ABTA Travel Insurance is travel insurance product from ABTA and is underwritten by Inter Partner Assistance S.A. part of the AXA Group.

Keep your plans on track with ABTA Travel Insurance.

It offers:

  • Up to £10m medical cover per person, including Covid-19 medical expenses while on holiday providing customers aren’t travelling against FCDO or medical advice*
  • Cancellation cover
  • 24/7 emergency helplines
  • Easy online medical screening process.

*Terms and conditions apply.

ABTA Travel Insurance also provides you with a reassuring range of benefits as standard that some other insurance providers don’t or will charge extra for – including:

  • Free access to an online English speaking doctor via the Doctor Please app
  • Missed connections cover
  • Cruise cover
  • Over 120 sports and activities covered.

About us

ABTA Ltd is an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486) and which is permitted to arrange general insurance contracts as an intermediary.


The insurance is underwritten by Inter Partner Assistance S.A. Inter Partner Assistance S.A. is authorised and regulated by the National Bank of Belgium, with a registered head office at Boulevard du Régent 7, 1000 Brussels, Belgium. Authorised by the Prudential Regulation Authority (firm reference number 1035181). Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Inter Partner Assistance S.A. UK branch office address is 106-118 Station Road, Redhill, RH1 1PR. Inter Partner Assistance S.A. is part of the AXA Group.


Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

1 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 72 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,6

Alle anmeldelser

(1.378)

168 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

This company did not send me any…

This company did not send me any acknowledgement after taking payment. I had no record that I even had insurance with them.

When I tried to cancel it I had no policy or certificate number to give them and they claimed they could not identify me from my email address on my home address and postcode. If anything has gone wrong on holiday I would have been left stranded.

Totally incompetent.

20. september 2026
Bedømt til 2 ud af 5 stjerner

Did not claim so cannot review

Nothing went wrong, the online purchase was good which I expect in today's age of tech but as I did not need to draw upon the insurance by way of a claim, I am unable to review as I do not know what the process would have been liked.

17. september 2026
Bedømt til 4 ud af 5 stjerner

Easy to purchase

It was relatively easy to purchase the policy and I felt that it gave an adequate level of cover.
Thankfully, I did not need to use the policy.

17. september 2026
ABTA Travel Insurance-logo

Besvarelse fra ABTA Travel Insurance

Many thanks for your review - The ABTA Travel Insurance team

Bedømt til 5 ud af 5 stjerner

Good all round insurance

Quick web application and repsonse. Not the cheapest but not the most expensive either and a good policy although i hope not to have to use it.

17. september 2026
ABTA Travel Insurance-logo

Besvarelse fra ABTA Travel Insurance

Many thanks for your review - The ABTA Travel Insurance team

Bedømt til 3 ud af 5 stjerner

Could do better

I had to be transferred to another operative to pay and was cut off and they had to ring back.
I am still waiting for a paper copy of the documents to be posted to me
The whole process was slow but I understand you have to ask the questions
Operative had a heavy accent which was difficult to understand

14. september 2026
ABTA Travel Insurance-logo

Besvarelse fra ABTA Travel Insurance

Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations.

Your comments have been shared with the relevant teams so that we can review both the service you received and the delay in receiving your documents.

If you are still awaiting paperwork, please contact our customer service team directly on 0203 093 0767 and they will be happy to investigate this for you.

Thank you again for bringing this to our attention - the ABTA Travel Insurance team

Bedømt til 1 ud af 5 stjerner

Double price increase

I put one star because I was surprised with the cost increase. From September 2025 to September 2026 the price increased by 100% for the same single family trip to Tenerife and this year it’s Furteventura. So geographically it’s the same area, same month.I understand increase in 10-20, even 30% but not double price.

13. september 2026
ABTA Travel Insurance-logo

Besvarelse fra ABTA Travel Insurance

Thank you for taking the time to leave a review.

We're sorry to hear that you were disappointed with the price of your travel insurance. Premiums are calculated using a range of factors and can vary between customers and from year to year depending on individual circumstances and the cover selected.

As we cannot discuss personal policy details in a public forum, we'd welcome the opportunity to review your concerns if you contact our customer service team directly on 0203 093 0767 with your details.

Thank you for your feedback - the ABTA Travel Insurance team

Bedømt til 1 ud af 5 stjerner

Unresponsive

11. september 2026
ABTA Travel Insurance-logo

Besvarelse fra ABTA Travel Insurance

Thank you for taking the time to share your feedback.

We're sorry to hear that your experience did not meet your expectations. Providing a high standard of service is important to us, and we'd like the opportunity to understand what happened and investigate your concerns further.

As we're unable to identify individual cases from a Trustpilot review, please contact our customer service team directly on 0203 093 0767 with your details and a brief summary of your experience.

We'll be happy to look into this for you.

Thank you for bringing this to our attention - the ABTA Travel Insurance team

Bedømt til 4 ud af 5 stjerner

Straight forward.

Easy to set up. Friendly helpful people on the phone.

6. september 2026
ABTA Travel Insurance-logo

Besvarelse fra ABTA Travel Insurance

Many thanks for your review - The ABTA Travel Insurance team

Bedømt til 5 ud af 5 stjerner

Used this company last year and the…

Used this company last year and the price was very good compared to other companies, had a missed port on our cruise and was paid promptly,
Would highly recommend to other people, quick and easy to fill in online

30. august 2026
ABTA Travel Insurance-logo

Besvarelse fra ABTA Travel Insurance

Many thanks for your review - The ABTA Travel Insurance team

Bedømt til 4 ud af 5 stjerner

The sales webpage works well

The sales webpage works well, as does the payment page. I was able to upgrade my insurance when I opted for a cabin upgrade. Whether this is good insurance or not I can't say and hope not to find out!

29. august 2026
ABTA Travel Insurance-logo

Besvarelse fra ABTA Travel Insurance

Many thanks for your review - The ABTA Travel Insurance team

Bedømt til 5 ud af 5 stjerner

Cruise travel insurance

I had previously taken out travel insurance with ABTA and decided to do the sane again. It was very easy to apply for once you looked through the options that were offered. Good for cruise travel.

27. marts 2026
ABTA Travel Insurance-logo

Besvarelse fra ABTA Travel Insurance

Many thanks for your review - The ABTA Travel Insurance team

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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