1stQuest Anmeldelser 

971
TrustScore 4.5 ud af 5

4,4

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Благодарю команду 1stQuest за помощь в организации самостоятельной поездки в Иран. Через эту компанию мы забронировали 3 гостиницы в разных городах страны. Процесс бронирования и подтверждения, оплаты... Se mere

Bedømt til 5 ud af 5 stjerner

كانت لي تجربة ممتازة مع موقع 1stQuest في الحجز، وأعجبتني الجدية والاحترافية في التعامل، خصوصًا المتابعة الدقيقة لتأكيد الحجز. ما يميزهم هو توفير عدة وسائل تواصل مريحة وسريعة، منها الواتساب، مما سهل عل... Se mere

Bedømt til 5 ud af 5 stjerner

Sono stati molto rapidi ed efficienti. Ci hanno aiutato ad acquistare voli con compagnie aeree iraniane, e abbiamo inoltre richiesto il visto turistico tramite loro (rendendo la procedura molto più ra... Se mere

Virksomhedsoplysninger

  1. Rejseselskab

Skrevet af virksomheden

1stQuest is the total solution for traveling to Iran, providing comprehensive information that every traveler needs to know, and offering reservation of essential travel services such as bus, flight and visa. Low commission, ease of use, online payment and dedicated customer support makes 1stQuest the best choice for traveling to Iran.


Kontaktoplysninger

4,4

Fremragende

TrustScore 4.5 ud af 5

971 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,4

Alle anmeldelser

(971)

31 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 2 ud af 5 stjerner

I didn’t get an information about my…

I didn’t get an information about my booking on time. I have to wait 5 days and 3 times I’ve texted to support to have information

28. april 2024
1stQuest-logo

Besvarelse fra 1stQuest

Dear Ivan Melik,

We sincerely apologize for any inconvenience you experienced regarding the delay in receiving information about your booking. Your satisfaction is our top priority, and we regret any frustration caused by the delay.

During peak seasons, such as the time of your booking, securing confirmations from hotels can sometimes take longer than anticipated due to the offline nature of the booking process in the country. We understand the importance of timely communication and try our best to provide updates within two days.

We appreciate your patience and understanding as we worked to secure your accommodation. In situations where the originally booked hotel is unavailable, we always offer suitable alternatives to ensure your comfort and satisfaction. But we didn't hear back from you in this regard.

Your feedback is invaluable to us, and we will use it to improve our processes and better serve our customers in the future. If you have any further questions or concerns, please do not hesitate to contact us directly.

Thank you for choosing our services, and we hope to have the opportunity to assist you again in the future.

Warm regards,

Bedømt til 2 ud af 5 stjerner

For Iran Visa. Miscommunication

For Iran Visa.

Cons:

I ended up with only being allowed to stay in Iran 3 days. This was* my plan, but what I really wanted was to have a 30-day visa in case something went wrong.

The travel medical insurance they provide is only for 10,000 in expenses. This seems way too low to me.
& This fact was not shown until after buying the insurance.

Pro. Got visa quickly.

1. oktober 2023
Uopfordret anmeldelse
1stQuest-logo

Besvarelse fra 1stQuest

Dear Peter,

Thank you for taking the time to share your feedback with us. We truly appreciate it.

Regarding the duration of your Iran visa, it's important to note that the Iranian embassy requires a clear and detailed itinerary, including specific accommodation and city details. As you provided an itinerary for only 3 days, we were bound to request a visa for that duration. If you had expressed the need for a longer visa duration or sent a manual request to extend your stay, we would have been more than happy to assist you accordingly.

As for the travel medical insurance coverage, you're absolutely right. We acknowledge that the current coverage limit of 10,000 in expenses may seem insufficient for some travelers. We have already forwarded your concern to the relevant department to explore adding different ranges of insurance coverage options and ensuring that this information is clearly displayed during the booking process.

Your feedback helps us improve our services, and we're committed to enhancing the overall experience for our customers. If you have any further questions or concerns, please don't hesitate to reach out to us directly.

Warm regards,

Bedømt til 5 ud af 5 stjerner

Reliable and Friendly

This is the second year that I issued the Iran Visa and the Travel Insurance with 1stQuest. Including a hotel reservation.

I would do it also for a third time.

25. marts 2024
Bedømt til 5 ud af 5 stjerner

Useful and kind company.

Useful and kind company.
They helped me to book a hotel in Iran.
I booked a hotel,but it was full book.
Then they looked for another one.Their work was very professional.
I recommend strongly.

It is difficult for overseas guests to book hotels in Iran.1st quest is the best choice!

28. marts 2024
Bedømt til 5 ud af 5 stjerner

Super efficient company!!

We used this company to obtain our travel insurance for our trip to Iran. I am a UK passport holder, and my husband is a Greek passport holder. The company sourced our insurance from a local Iranian company and our purchase online was swift and efficiently handled. Our travel insurance was accepted by both the Iranian Embassies in Athens and Dublin, for the purpose of collecting our visas. We were so happy with 1st Quest's service that we had recommended them to many friends who are also travelling to Iran. Before purchasing insurance from them, I have used their online chat service, and they had replied almost immediately! Great customer service and highly recommended!

9. marts 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Visa y seguro

Contacte para obtener la carta de autorización y el seguro específico para Iran y asi tramitar el visado y poder viajar a este magnífico país, muy muy bien rápido, eficaz y muy atentos a lo que necesites. de verdad genial

2. april 2024
Uopfordret anmeldelse

Dette er Trustpilot

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