I was impressed not only with free delivery for orders over just £60 but with the technical advice given to me by Jo, then Rob when calling for help to get my chemical levels right. I shall now stick... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I had a slight problem with one particular item purchased from 1st Direct Pools. However, Hayley from Customer Services quickly found a solution. A first class service by 1st Direct Pools, I would... Se mere
Virksomheden har svaret
Hayley and the team at 1st Direct Pools are awesome. They are extremely knowledgeable and provide a great service. From pool liners and bubble covers to pool pumps, you’re in the best hands. They... Se mere
Having been a loyal customer for many years I wanted to say a big shout out to Hayley, Iain and the wider team who simply over deliver time and time again. Nothing is ever too much trouble, any rare i... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Large UK Discount Swimming Pool & Spa Online Shop with Price Match Guarantee, Free Support, Free Next Day Delivery & Huge range of products carried in stock - 1st Direct Pools. Low prices on swimming pool covers, chemicals, heating, pumps & filters, li...
Kontaktoplysninger
Ambassador Business Park, SP8 5SE, West Stour, Storbritannien
- 0333 9004040
- enquiries@1stdirectpools.com
- www.1stdirectpools.com
4,8
Fremragende
234 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent advice and service as usual
Excellent advice and service as usual. Very competitive prices on all their stock, won't find cheaper. Have been using 1st Direct Pools for several years now and recently for all parts for a full pool renovation, heat pump installation, etc.
22. marts 2021
Uopfordret anmeldelse
Besvarelse fra 1st Direct Pools
Thank you for taking the time to leave a review on your recent experience.
It's great to hear you receive good advice and service.
Thank you again.
Always great service
Always great service, very competitive on price and excellent delivery.
18. marts 2021
Besvarelse fra 1st Direct Pools
Thank you for taking the time to leave feedback on your recent purchase with us. Great to hear your feedback.
Many thanks
Customer Services
Super quick delivery.
17. marts 2021
Besvarelse fra 1st Direct Pools
Thank you so much for your feedback.
Excellent service good prices
Excellent service. Every thing I purchased has been in stock and sent next day delivery, no mistakes. When building a pool unexpected problems can arise but with this kind of service problems they are easily solved. Thanks
17. marts 2021
Besvarelse fra 1st Direct Pools
Thank you for your feedback. It's great to hear you had a great experience with your purchase.
Thank you again. Customer Services
As advertised .quick delivery
As advertised .quick delivery
Very happy with the service would use again and would recommend
17. marts 2021
Besvarelse fra 1st Direct Pools
Thank you for taking the time to leave feedback on your recent order. It's great to hear you received a quick delivery.
Look forward to hearing from you again.
Many thanks
Replacement pool pump
Needed replacement pool circulation pump urgently. Phoned Aaron before ordering online, to check stock. Once ordered, spoke with Hannah. She made sure the pump was despatched the same day and received it the next day.
12. marts 2021
Uopfordret anmeldelse
Besvarelse fra 1st Direct Pools
Thank you for taking the time to leave a review on your recent experience.
Kind Regards
Customer Service
Great service
11. marts 2021
Besvarelse fra 1st Direct Pools
Thank you fo ryour feedback. It's great to know you are happy with the service we provide.
Thank you again.
Customer Services
Besvarelse fra 1st Direct Pools
Thank you for taking the time to leave feedback on your recent experience.
Many thanks
Customer Services
Very happy with the order
Very happy with the order, being able to track it and when it arrived it was well packaged and in good order so very happy.
10. marts 2021
Besvarelse fra 1st Direct Pools
Thank you for taking the time to leave a review. Your feedback is very important to us.
Customer Services
Great service
Everything arrived in quick time and very attentive on customer care. You can’t really ask for more.
Great service all round and always has been over the years. That’s why I keep coming back for all my pool needs.
10. marts 2021
Besvarelse fra 1st Direct Pools
Thank you for your feeback on your experience shopping with us. Good to know you are happy with our service. Thank you again.
Customer Services
Easy ordering quick delivery
10. marts 2021
Besvarelse fra 1st Direct Pools
Thank you so much for your feedback.
Customer Services
Besvarelse fra 1st Direct Pools
Thank you for taking the time to leave feedback on your recent purchase.
Great prices and came the next day…
Great prices and came the next day .quicker than our main supplier
10. marts 2021
Besvarelse fra 1st Direct Pools
Thank you for your feedback. Great to hear your delivery arrived the next day.
Thank you again
Besvarelse fra 1st Direct Pools
Thank you for taking the time to leave a review. Your feedback is very important to us.
Customer Services
Besvarelse fra 1st Direct Pools
Thank you for your feedback and taking the time to leave a review.
Customer Services
Besvarelse fra 1st Direct Pools
Thank you so much for leaving feedback on your recent experience.
Besvarelse fra 1st Direct Pools
Thank you for your feedback on your recent shopping experience. Great to know you are happy with our service. Thank you again.
Customer Services
Brilliantly quick delivery.
10. marts 2021
Besvarelse fra 1st Direct Pools
Thank you for your feedback and taking the time to leave a review.
Customer Services
Excellent service
Everything I needed was in stock and delivery was extremely quick. Very satisfied, thank you.
5. marts 2021
Uopfordret anmeldelse
Besvarelse fra 1st Direct Pools
Thank you for leaving a review on your purchase. It is good to know you were happy with your experience.
Many thanks,
Customer Service
Very good prices and responsive service
Very good prices. On top of that I ordered something that in the end I couldn't use and they were very prompt in arranging a return and refund.
4. marts 2021
Uopfordret anmeldelse
Besvarelse fra 1st Direct Pools
Thank you for taking the time to leave a review on your recent experience with us.
Kind regards,
Customer Service
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.