I was impressed not only with free delivery for orders over just £60 but with the technical advice given to me by Jo, then Rob when calling for help to get my chemical levels right. I shall now stick... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I had a slight problem with one particular item purchased from 1st Direct Pools. However, Hayley from Customer Services quickly found a solution. A first class service by 1st Direct Pools, I would... Se mere
Virksomheden har svaret
Hayley and the team at 1st Direct Pools are awesome. They are extremely knowledgeable and provide a great service. From pool liners and bubble covers to pool pumps, you’re in the best hands. They... Se mere
Having been a loyal customer for many years I wanted to say a big shout out to Hayley, Iain and the wider team who simply over deliver time and time again. Nothing is ever too much trouble, any rare i... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Large UK Discount Swimming Pool & Spa Online Shop with Price Match Guarantee, Free Support, Free Next Day Delivery & Huge range of products carried in stock - 1st Direct Pools. Low prices on swimming pool covers, chemicals, heating, pumps & filters, li...
Kontaktoplysninger
Ambassador Business Park, SP8 5SE, West Stour, Storbritannien
- 0333 9004040
- enquiries@1stdirectpools.com
- www.1stdirectpools.com
4,8
Fremragende
234 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
excellent service
excellent service , great price and easy to use, what more you need?
2. marts 2021
Uopfordret anmeldelse
Besvarelse fra 1st Direct Pools
Thank you for taking the time to leave feedback on your recent purchase. This is very valuable to us.
Many thanks, Customer Services
Excellent fast delivery of ALL products…
Excellent fast delivery of ALL products ordered. Super on line retailer
2. marts 2021
Uopfordret anmeldelse
Besvarelse fra 1st Direct Pools
So happy to hear your feedback. Thank you.
Customer Services
Excellent Service & Value
Excellent value, prompt delivery and helpful customer service. I will definitely use again.
2. marts 2021
Uopfordret anmeldelse
Besvarelse fra 1st Direct Pools
Thank you for taking the time to leave a review on your recent purchase.
Really pleased to hear you have had a great experience.
Thank you again, Customer Service
Have used several times before…
Have used several times before excellent choice and great prices
1. marts 2021
Uopfordret anmeldelse
Besvarelse fra 1st Direct Pools
Thank you so much for your reply. We are really pleased to hear you are happy with the choice and prices offered.
Thanks again, Customer Service
Great product & service
Ordered solar pool cover with factory fitted leading edge. Arrived promptly, in perfect condition & easy to fit on our existing roller. As it's winter we will not actually have it in use at the moment but at least it's checked & all seems to be perfect.
26. februar 2021
Uopfordret anmeldelse
Besvarelse fra 1st Direct Pools
Thank you for taking the time to leave feedback on your recent bespoke order and it's delivery.
Thank you again, Customer Service
Easy web site to use
Easy web site to use, next day delivery, happy days!
26. februar 2021
Uopfordret anmeldelse
Besvarelse fra 1st Direct Pools
Thank you for your feedback. Great to hear.
Great service as always
26. februar 2021
Uopfordret anmeldelse
Besvarelse fra 1st Direct Pools
Thank you, that's great to hear.
Happy to recommend this company
Happy to recommend this company, we did have an issue with parts that were ordered, but they were extremely helpful in resolving the issue, excellent customer relationship always responding to my concerns in a prompt and polite manner. Corinna was a pleasure to deal with, will use them again.
Ian
25. februar 2021
Uopfordret anmeldelse
Besvarelse fra 1st Direct Pools
Thank you for taking the time to leave a review on your recent purchase with us.
I am pleased to read to you were happy with the service we provided.
Thank you again, Customer Service
Swimming Pool Supplies
Good website, easy to order, competitive prices.
Fast delivery. Perfect. Thankyou
18. februar 2021
Uopfordret anmeldelse
Besvarelse fra 1st Direct Pools
Thank you for taking the time to leave feedback on your recent purchase.
Many thanks
Customer Service
Arrived on time with no problems.
15. februar 2021
Besvarelse fra 1st Direct Pools
Thank you for your feedback. It is much appreciated and great to know your experience went well as we would like to expect.
Kind Regards,
Customer Service
Besvarelse fra 1st Direct Pools
Thank you for taking the time to let us know about your recent experience using 1st Direct Pools.
Kind Regards,
Customer Servic e
Straight forward and simple
Straight forward and simple, package delivered within 2 days of order
can't fault, Jacuzzi up and running now :-)
15. februar 2021
Besvarelse fra 1st Direct Pools
Thank you for taking the time to let us know about your recent experience using 1st Direct Pools.
Excellent service but still waiting for…
Excellent service but still waiting for receipt
15. februar 2021
Besvarelse fra 1st Direct Pools
Thank you for taking the time to let us know about your recent experience using 1st Direct Pools.
I will arrange for your receipt to be emailed to you today.
Kind Regards,
Customer Service
Besvarelse fra 1st Direct Pools
Thank you so much for your feedback. It's always great to hear we are providing the service expected.
Many thanks again,
Customer Service
Besvarelse fra 1st Direct Pools
Thank you very much for leaving great feedback on your recent experience with us at 1st Direct Pools
Thank you again, Customer Service
Besvarelse fra 1st Direct Pools
Thank you for taking the time to leave your feedback. It really is such a help to hear how we have been doing.
Thank you again, Corinna
Excellent and quick service
8. februar 2021
Besvarelse fra 1st Direct Pools
Thank you very much for your positive feedback.
It's great to hear you had a good experience with your purchase.
Many thanks, Corinna
Besvarelse fra 1st Direct Pools
Thank you for leaving feedback on your recent experience with us at 1st Direct Pools. It's very much appreciated.
Kind Regards, Corinna
Besvarelse fra 1st Direct Pools
Thank you very much for taking the time to leave feedback on your recent experience with 1st Direct Pools.
Many thanks, Corinna
Besvarelse fra 1st Direct Pools
Thank you so much for taking the time to leave a review.
Kind Regards, Corinna
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.