Wundapets Anmeldelser 

18
•
TrustScore 3.5 ud af 5

3,6

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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Virksomhedsoplysninger

Skrevet af virksomheden

Wundapets, your trusted partner for all your pet care needs. At Wundapets, we are dedicated to enhancing the lives of pets & their owners by offering a huge collection of high-quality pet products. Our range includes premium pet food, toys, accessories, healthcare & more to meet the unique needs of your pets. With a focus on quality, safety & innovation. We take pride in sourcing products from trusted brands. We ensure that every product meets the highest standards. Our knowledgeable team is commited to providing exceptional customer service, making pet care seamless & stress-free. At Wundapets, we understand that pets are family & we are here to support you in providing the best possible care for them.


Kontaktoplysninger

3,6

Middel

TrustScore 3.5 ud af 5

18 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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3,6

Alle anmeldelser

(18)

14 anmeldelser inden for de sidste 12 måneder

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Bedømt til 1 ud af 5 stjerner

Purchased a bird cage but the latch on…

Purchased a bird cage but the latch on the main door kept coming open every time the bird went on it n ended up freeing itself.. it nearly ended up flying outside but luckily my husband caught it in time. Explained what happened to retailers but they basically dismissed my complaint n said put something on the door to stop it happening again..I don't expect to have to alter anything what is supposed to be a good secure cage ..they refused to pay for return and basically told me to pay return costs myself and make sure its parcelled up securely otherwise I won't be refunded..very disappointed and certainly won't be purchasing anything else from this retailer..Learnt my lesson, never throw away packaging until you know for sure everything is good and worth the money and more importantly your pets are safe n secure..im very lucky mine is still alive n in my home ..it could have been so much worse. 😒

5. august 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

ITEM HASN'T ARRIVED AND NO RESULOTION

Very disappointing experience. I still have not received my item despite contacting customer service several times.

I was initially told that an investigation was ongoing and that I would receive a response within 3 days. However, I did not receive any call or proper resolution. Later, I was told that they had tried to call me but that a “foreign person” answered the phone. I find this very confusing, as I have not received or answered any such call myself.

The item has still not been received, and instead of simply resolving the issue, I feel that I am being given repeated explanations without any proper solution.

I only asked for a simple resolution: if the parcel is missing, please refund my payment. Unfortunately, this matter has been unnecessarily prolonged.

I would strongly recommend being cautious and keeping full records of all communication when dealing with this company.

10. august 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great service!

I’ve ordered from this company twice now, and both times, the items have been packed well, and arrived extremely quickly!
I certainly wouldn’t hesitate ordering again in the future

27. maj 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Wundapets are an excellent company

Wundapets are an excellent company. Prompt delivery of canary food at a very reasonable price, better than my local pet shop, and with much more choice. I will definitely be ordering again in future.

18. april 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Fantastic company

Fantastic company! I ordered 2x komodo 30,30,30 enclosures and i had a next day delivery! I missed the delivery due the dpd not showing up emailed wundapets they got back straight away and everything was sorted and had the delivery next day! Fantastic service goods where perfect and will definitely be ordering again 😀

27. marts 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Personal shopping treatment & great products

Great products, Amazing prices & spectacular customer service.
A company willing to go all out too meet your needs & wants.
My bird needed a replacement table top perch & it had to be robust. I was provided with photographs of options with different views of all models fitting my requirements. Many places wouldn't be bothered to give us a choice and just sell us the ones they want rid of first... Not Wundapets. Both my parcels arrived next day even though one was 48 hours due to being a massive meaty perch.
Selection of items & many on offer, is huge.
I'll be very happy to spend my birds generous toy allowance and other needs at Wundapets. No more gone in a minute toys from abroad.

26. februar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

What a fab company

What a fab company. I ordered Vitakraft meat sticks as my family dogs love them and its much cheaper than buying them from Pets at Home.

I ordered 1 box, but they sent me 2 as I was order number 10000! I was delighted! That was so sweet of them.

So a big thank you to Wundapets from me, xx

13. december 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Terrible experience with company trying…

Terrible experience with company trying to get a refund. A parcel did not arrive so I contacted the company by email and phone. I then got a email from them saying I wouldn't be getting a refund because Royal Mail said they delivered to my address, I rang to speak to the women and she was really nasty saying I was rude to her and put the phone down on her in our previous conversation which was untrue as our conversation had finished. I had already told her the picture sent from Royal Mail
to my pc was not of my house, I said it's unlikely I will get it now they will probably keep it, "she said how do you know that you can't say that about people" ( nobody has brought it to me what else am I suppose to think) she also said "you look like you live in a nice area" (what has that got to do with it, she doesn't live here and shouldn't assume) I said well it's well known things go missing this time of year surely you know of this and she said nothing goes missing round her area. The final insult came when she said "maybe you keep other people's parcels" what a thing to say to a custom, she doesn't know me and has no right to say this without proof. I don't know what is wrong with this women and what she has going on in her life but you do not speak to a customer like that. Be careful buying from this shop because they Do NOT want to give refunds if your parcel doesn't get delivered.

18. november 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

⭐️⭐️⭐️⭐️⭐️ Absolutely amazing service!

⭐️⭐️⭐️⭐️⭐️ Absolutely amazing service!

This is my second time ordering pigs in blankets treats for our vizsla from Wundapets, and I’m so glad I found them. The service is outstanding — super helpful, quick replies to my initial enquiry, and lightning-fast delivery both times. I didn’t even know Royal Mail could move that fast!

Wundapets has truly impressed me with their care and efficiency. I’m beyond happy and would 100% recommend them to any pet owner looking for quality treats and top-notch service.

31. oktober 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Really great experience

I made 2 purchases recently and both items were great quality, at a really good price and turned up on time. I would suggest that they add full product dimensions (just length is a bit vague) as the dog rope toy was massive!! Returns can be made at your cost, which I think is fair. I think it's good to support small, independent businesses like this one.

7. oktober 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Speedy delivery

This is the second time I have ordered dog treats from this company. Free postage (only as I ordered over a certain amount) and delivered to Scotland the next day with Royal Mail. Fantastic service. Thank you.

30. august 2025
Uopfordret anmeldelse

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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

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