1. Works when you don't need it. Doesn't work when you need it. 2. Packet loss imminent. 3. Overpromise and under-deliver quality of service. Latency shows 'improvement' but in-game and packet... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
No improvement and they won't do refunds once you've activated payment. They want me to pay for a month, so that they will refund me for a year in error? Why not just refund me and keep $10? EDIT: T... Se mere
Virksomheden har svaret
app UI is garbage, no search function for games so you're stuck scrolling through every option until you find the one you want/ No ability to remove a game from the pre-populated library they auto cre... Se mere
Virksomheden har svaret
Trash and they wont cancel your billing when you want. I cancelled this months ago and they tried to charge me yet again today. Worthless and scammy. It does 0 improvement
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Save yourself from lost packets, high ping times, and unpredictable performance. Over 1,000 games supported.
Kontaktoplysninger
#201 - 1441 Ellis Street, V1Y2A3, Kelowna, Canada
- support@wtfast.com
- wtfast.com
2,4
Under middel
1 t anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
WTH I CANT EVEN LOG IN I TYPED MY PASS…
WTH I CANT EVEN LOG IN I TYPED MY PASS AND IT DIDNT WORK
4. januar 2023
Uopfordret anmeldelse
Besvarelse fra wtfast
Hello Amy, Kindly contact support@wtfast.com so our support team can help you further! Thanks!
trash garbage dont get baity trash app
20. november 2022
Uopfordret anmeldelse
Besvarelse fra wtfast
Hello there,
Do you mind letting us know what happened? You can send us an email at support@wtfast.com.
We'd love to help!
Regards,
Denise
Problems with Free Trial Imediate Charging
Update: I've gotten some problems while trying to trying WTFast for free before comitting. Followed a Free trial path on the site, but I was charged as soon as I put my credit card informations.
If you have doubts about the free trial, go after other people's experiences or get in touch with them BEFORE comitting.
At first, they denied the refund, but later, some of my advices has gotten the attention of someone named Emanuel, and I was granted my refund.
Thank you Emanuel, for being sensitive to the problems I've presented.
I'd recommend the company to be more transparent about their free trial policies and no refund policies, in order for them to have a healthier relationship with customers.
9. november 2022
Uopfordret anmeldelse
Besvarelse fra wtfast
Hello Matheus👋,
Thank you for your review!
I've escalated your case to the designated department for review. Upon checking, the refund has been approved and sent to you.
Thank you in advance for your patience.
All the best!😉
Emanuel
FAQ directs users to subscribe to start…
FAQ directs users to subscribe to start free trial, subscriptions are non refundable and not free.
3. november 2022
Uopfordret anmeldelse
Besvarelse fra wtfast
Hey there, Bethany!
Please reach out to our team via email at support@wtfast.com. You should have not been charged without trying the service for free. They will give you a full refund, if applicable. Thank you!
All the best!
Emanuel
4 years user
I've been using wtfast for my games since 2018 and has worked great :) I encountered issues once in a while, but they resolved in no time.
13. oktober 2022
Uopfordret anmeldelse
Besvarelse fra wtfast
Hi Christian,
Thanks for your feedback! We're glad to know that the WTFast app is working great for you since 2018.😃
Happy gaming,
April
I paid for the subscription
I paid for the subscription, I re-opened the website, nothing happened, website still thinks I haven't paid for any subscriptions. Starting to think this whole thing is a scam. Please I want a refund.
22. september 2022
Uopfordret anmeldelse
Besvarelse fra wtfast
Hello Ws,
Please reach us at support@wtfast.com so our team can provide you the proper assistance and review your situation.
Regards,
Carlos
Besvarelse fra wtfast
Hello Vu,
Thank you for the feedback!
Enjoy your gaming!
Carlos
Noticeable difference in my ping
Noticeable difference in my ping. Good stuff, thanks wtfast team.
4. september 2022
Uopfordret anmeldelse
Besvarelse fra wtfast
Hi MC,
Thanks for your feedback! We're glad to know that there's a noticeable difference in your ping while using the app. 😃
Happy gaming,
April
its helps a lot
its helps a lot , and i give 4 star instead of 5 because there is always room for improvements :)
3. september 2022
Uopfordret anmeldelse
Besvarelse fra wtfast
Dear Seph,
Thank you for your valuable feedback. We are happy to hear that WTFast helps you a lot. Feel free to share more details about what you feel we should improve at support@wtfast.com. Your voice is heard. 😀
Happy gaming!🎮
Emanuel
wtfast is great for the games i play
6. august 2022
Uopfordret anmeldelse
Besvarelse fra wtfast
Hi Alejo,
Thanks for your valuable feedback! We're glad to know that the app is great for your games. 😃
Happy gaming,
April
Besvarelse fra wtfast
Merhaba Lilac!👋
Değerli geri bildiriminiz için teşekkür ederiz. WTFast ile oyun bağlantınızı hızlandıracak bir çözüm bulduğunuzu duyduğumuza sevindik.
Herşey gönlünce olsun!😉
Emanuel
It's very good
It's very good, just keep the UI simple.just like that you have an amazing app.
23. marts 2022
Uopfordret anmeldelse
Besvarelse fra wtfast
Hello Arsalan,
Thank you so much for your Feedback!
Enjoy your Gaming!!
Carlos
Serves its purpose.
16. marts 2022
Uopfordret anmeldelse
Besvarelse fra wtfast
Hello Jayvee,
Thank you so much for your Feedback!
Enjoy your gaming!
Carlos
Its been quite helpful
Ive been using it over a year and its been quite helpful
15. marts 2022
Uopfordret anmeldelse
Besvarelse fra wtfast
Hi Ali!🤍
Thanks for sharing your experience letting us know it has been quite helpful. We are glad to have you for over a year now.
Happy gaming!👌🙂
Graciela
Didn`t work
Didn`t work, advertised a free 7 day trial, took money anyway and wasn`t straightforward to get a refund, although I did receive it.
14. marts 2022
Uopfordret anmeldelse
Besvarelse fra wtfast
Dear Brian,
Thank you for your feedback. The designated department approved a full refund for you. If you need further support, feel free to email us at support@wtfast.com.
Thank you!
Emanuel 😉
they are thieves and the worst support I ever seen they…
the worst support I ever seen they didn't get me my refund when I didn't use their service after the trial
3. marts 2022
Uopfordret anmeldelse
Besvarelse fra wtfast
Dear Hicham,
Thank you for your feedback. I've shared your comments with the management team for review. They approved the refund as a one-time courtesy.
Thank you for your patience and cooperation!
Best, 😉
Emanuel
its great makes ping go down a lot
2. marts 2022
Uopfordret anmeldelse
Besvarelse fra wtfast
Hi Rabbit,
Thanks for your valuable feedback! We're glad to know that the service improves your ping. 😃
Happy gaming,
April
This really helps me with conection…
This really helps me with conection issues. Is more stable to play
1. februar 2022
Uopfordret anmeldelse
Besvarelse fra wtfast
Hey Kevin!
Thanks for your 5 stars, it is music to our ears to hear this is really helping with your connection issues.
Wishing you the best. Happy gaming!🍭
Kindly,
Graciela
It can really help
It can really help, especially if you got a consistent ISP.
31. januar 2022
Uopfordret anmeldelse
Besvarelse fra wtfast
Hi robomarx,
Thank you for your valuable feedback! We're glad to know that the service helps you with your connection and gaming experience.
Thanks again and happy gaming,
April
Sponsor me wtfast
I all ready recommended it to a friend. I should basically be sponsored at this point.
21. januar 2022
Uopfordret anmeldelse
Besvarelse fra wtfast
Hey there! Thanks for recommending WTFast! About sponsoring you, let me say while I am not able to promise anything from here I would love you to reach our team in charge at support@wtfast.com to continue discussing about this matter.
Wishing you all the best!🎁
Graciela
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.