They sell open box/customer returns "as new". The products are decent, but whoever is managing their online store needs to be replaced ASAP. First of all, packaging and delivery are awful - 2 product... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I have 2 landroids, one with a boundary wire the other supposedly the bees knees, the vision series, this worked the first year but having a rest over the winter does the lawn 2 out of 3 times with c... Se mere
Battery life lasts about 10 minutes per charge. Have currently stopped 4 times now during cutting my back garden to put the battery’s in the fridge to cool down then charge them up again. Also has no... Se mere
Excellent after sales care, as always. This time my Landroid was well out of warranty, however nothing was too much trouble, collection arranged, repairs carried out, return sorted! Great telephone su... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
INNOVATION. IT’S WHAT DRIVES US. Other companies build things. At WORX, we create. After all, it’s all about the idea. To do what’s never been done. Or taking what’s always been done and reimagining it being done better. Faster. Easier. More efficiently. At WORX, we don’t seek out innovation; we let it drive us. Let’s see where it takes us.
Kontaktoplysninger
20-22 Fairfax House, RG14 1JX, Newbury, Storbritannien
- 07738741297
- ukmarketing@positecgroup.com
- worxuk.com
3,3
Middel
345 anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great customer service
I had a battery that needed reviving. Patrick at Worx sorted it and sent the battery straight back without question. Always been happy with Worx products and after experiencing customer service like this I'll be sticking with them. Great work, really appreciated 👌
27. marts 2025
Uopfordret anmeldelse
Excellent customer service.
I contacted WORX customer service after my lawn mower developed a problem. Throughout our email conversations Patrick was excellent. He was helpful and informative and quickly replaced the mower which arrived within 4 days of my initial contact. Excellent customer service throughout. Thank you.
20. marts 2025
Uopfordret anmeldelse
Patrick - Top man
Patrick, who assisted me could not have been more helpful. He replaced my faulty item in a heartbeat. The customer service I’ve got at worx has been phenomenal. Will definitely stick with them for future purchases
24. marts 2025
Uopfordret anmeldelse
I had a failed impact driver that the…
I had a failed impact driver that the customer centre replaced with out any fuss once they had the correct details.
Excellent service.
21. marts 2025
Uopfordret anmeldelse
The prduct parts I received fitted…
The product parts I received fitted perfectly and the customer service person was very Very friendly and helpful. Would highly recommend worx.
20. marts 2025
Uopfordret anmeldelse
When my leaf blower failed
When my leaf blower failed inside its warranty the service was excellent from Patrick. He arranged the collection and replacement within 1 week. Great customer service and nice to speak to a human rather than the automated chats.
7. marts 2025
Uopfordret anmeldelse
My battery melted after charging
My battery melted after charging
Contact worx Patrick Contact me as soon as me got email service was first class receiving new battery soon
Thank u for your help Patrick
Many thanks stephen
14. marts 2025
Uopfordret anmeldelse
Patrick Sanders was fantastic dealing…
Patrick Sanders was fantastic dealing with my battery issue. Fast response and very easy process. excellent service. thank you.
19. marts 2025
Uopfordret anmeldelse
How refreshing to talk to a real person…
How refreshing to talk to a real person and have your issue resolved in minutes. I had lost a part from my Worx mini chainsaw on first use and called the helpline and spoke to an agent who after ensuring he’d correctly identified the part in question immediately placed an order to ship the part. Excellent service, if only all service was this good.
19. marts 2025
Uopfordret anmeldelse
Great Customer Services
Needed some help sourcing a specific replacement blade for my WORX angle grinder. Customer Services (Patrick) could not have been more helpful, top chap! First Class service. Many thanks.
17. marts 2025
Uopfordret anmeldelse
Excellent service from Worx support
Excellent service from Worx support. I misplaced my nozzles for my paint sprayer, which meant my sprayer was unusable. Worx promptly sent me a replacement set. Well done to Patrick for a great service.
15. marts 2025
Uopfordret anmeldelse
Excellent Customer Service
Purchased a pressure gun but didnt use it for a few weeks . There was a part missing and once I contacted Patrick at Workx it was dealt with very quickly and the part is now in the post. Very impressed with his high level of service throughout .
14. marts 2025
Uopfordret anmeldelse
Great Service
I needed a spare part for my Worx Cordless Pruning Saw (which is a brilliant tool!). I contacted the Product Support guys and between us we identified the required part quickly and in a professional manner and it was soon dispatched. I'm very pleased all round.
13. marts 2025
Uopfordret anmeldelse
Had an issue with a cordless circular…
Had an issue with a cordless circular saw, which failed. Contacted Worx and a replacement was agreed without any issues. Excellent communication as well. Highly recommended.
13. marts 2025
Uopfordret anmeldelse
Minor issue, quickly resolved.
Minor issue, quickly resolved with a UK based, highly responsive customer service agent.
Quite a refreshing change, to be applauded.
12. marts 2025
Uopfordret anmeldelse
re Patrick Sanders sales support
Patrick went above and beyond with help,very polite and resolved our problem very quickly ,we will definitely recommend Worx as their customer care is fantastic.Thankyou again
11. marts 2025
Uopfordret anmeldelse
After a few months
After a few months, Power washer faulty,contacted customer service,sent video to show them problem.
They sent me a return label.after about 10 days received replacement.
Thanks to Emma, Edward & Olie. For their help.
10. marts 2025
Uopfordret anmeldelse
Great service
Emailed with a missing part on a brand new lawn mower, the service was excellent and fast, only too happy to help, great service.
10. marts 2025
Uopfordret anmeldelse
Bought many Worx tools before.
Bought many Worx tools before.
Had an issue with cordless saw, contacted support and got a reply within 2 days asking to provide receipt for item. I did this and i haven't heard back from them, its been nearly 1 month.
9. marts 2025
Uopfordret anmeldelse
Had a problem with my power washer sent…
Had a problem with my power washer sent to them said Id hear from them after 3-4 days, heard nothing back, chased numerous times no response via email. Can't get hold of on phone been without a power washer for weeks. Really frustrated that they won't communicate with me
17. februar 2025
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.