The customer service of World of Wheelchairs is second to none. I cannot express enough the kindness, compassion and efficiency shown by Roy, Tom and Kat when we had a problem with a wheelchair that w... Se mere
Virksomheden har svaret
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Se, hvad kunderne siger
Thankyou so much to Kat and Tom for their assistance in helping us get a wheelchair for my husbands grandma at very short notice for our wedding. Tom went above and beyond by dropping it at our venue... Se mere
Virksomheden har svaret
Great service and communications. Bought a couple of parts for a friend's wheelchair, parts arrived as agreed and were easily fitted. WoW we're a great find and will definitely use them again should... Se mere
Virksomheden har svaret
Excellent service of good product and price Delivery let it down was not informed by delivery company they were bringing parcel and it was just left by back gate need to change delivery company th... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
At World of Wheelchairs, we specialise in supplying high-quality, reliable wheelchairs at competitive prices across the UK. Whether you’re looking for a lightweight travel chair, a robust self-propelled model, or something in between, our mission is to make mobility more affordable and accessible for everyone. As a trusted online retailer, we pride ourselves on offering a carefully curated range of wheelchairs that deliver both comfort and performance. What really sets us apart is our commitment to customer satisfaction. From fast, tracked delivery to our easy return and swap process, we aim to make the entire experience stress-free. We also understand that choosing the right wheelchair is a personal decision, and we’re here to support you every step of the way. At WOW, we combine excellent service with unbeatable value — so you can move with confidence and peace of mind.
Kontaktoplysninger
8 Victoria Street, DN14 5DZ, Goole, Storbritannien
- 01405 947340
- hello@worldofwheelchairs.com
- worldofwheelchairs.com
4,7
Fremragende
71 anmeldelser
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Best Customer Service Ever
The customer service of World of Wheelchairs is second to none. I cannot express enough the kindness, compassion and efficiency shown by Roy, Tom and Kat when we had a problem with a wheelchair that we ordered. The problem was no fault of the company but they went out of their way to help us. I can recommend them all the way.
20. maj 2026
Uopfordret anmeldelse
Besvarelse fra World of Wheelchairs
Hi there,
Oh wow!! Thank you so much for such a lovely review ⭐ We're all really sorry that not everything went to plan, but it's lovely to hear that all three of us were able to offer a little bit of help and kindness.
If you ever need anything from us, you know where we are, and we're all more than happy to try and help 😊
- Kat
Great product (replacement wheels)
Great product (replacement wheels). Good price. Swift delivery.
20. april 2026
Uopfordret anmeldelse
Besvarelse fra World of Wheelchairs
Hi Amanda,
Thank you so much for your 5-star review! We really appreciate it ✨ Just give us a shout if you need anything else from us going forward!
- Kat
The choice of replacement parts is…
The choice of replacement parts is great. From ordering to delivery the service is excellent.
5. maj 2026
Uopfordret anmeldelse
Besvarelse fra World of Wheelchairs
Hi Martin!
Thank you for taking the time to leave such a nice review! It is great to hear that you were happy with all the parts and our service ✨
Please don't hesitate to reach out if you need any assistance down the line 😊
- Kat
Mobile again after parts fitted
Great service and communications. Bought a couple of parts for a friend's wheelchair, parts arrived as agreed and were easily fitted. WoW we're a great find and will definitely use them again should I offer to repair a wheelchair.
1. maj 2026
Uopfordret anmeldelse
Besvarelse fra World of Wheelchairs
Hi Mark!
Thank you so much for your fab 5-star review ⭐ We're so glad that we could help and supply your parts for you.
If you ever need anything else, you know where we are 😊
- Kat
Thankyou so much
Thankyou so much to Kat and Tom for their assistance in helping us get a wheelchair for my husbands grandma at very short notice for our wedding. Tom went above and beyond by dropping it at our venue within an hour of calling. We can’t thank them enough for what they did!
24. april 2026
Uopfordret anmeldelse
Besvarelse fra World of Wheelchairs
Hi Sophie!
Thank you so much for leaving this review for us, we really appreciate it!
Huge congratulations again to you and your husband 🥂 We're so glad that his grandma was comfortable and able to enjoy your special day with you both. ✨
- Kat
World of wheelchairs are fantastic
World of wheelchairs are fantastic. A clip thing broke off my mum’s wheelchair and I was advised by another store to buy a new footrest. Not only did WOW call me to check that I had the correct order but they also told me I could just buy the clip and save (a lot) of money. They then reordered. What fantastic customer service!! Thank you:)
23. april 2026
Uopfordret anmeldelse
Besvarelse fra World of Wheelchairs
Hiya!
Thank you for this fantastic review! We're so glad we were able to help you find the right part for your mum's chair. Getting her wheelchair sorted out quickly and easily is what we're all about here 😊
If you ever need anything else, just let us know and we'll be more than happy to assist ⭐
- Kat
A great Buy!
A great Buy!
Perfect for getting through narrow door ways.
Easy to be propelled.
Can lift it up easily and fits in my car boot perfectly.
Can get over gravel, little curbs/ bumps easily.
Looks cool 😎
6. april 2026
Uopfordret anmeldelse
Besvarelse fra World of Wheelchairs
Hi Kelly!
Thank you for your fab review. We're so happy that your new wheelchair is the perfect mix of practical and cool for you! (It really does look great, doesn't it? 😎).
Thanks for choosing World of Wheelchairs! Let us know if you ever need anything ✨
- Kat
5 Star +++
I can not praise World of Wheelchairs highly enough.
After recovering from a routine surgery that went wrong, I was left housebound and in need of a wheelchair if I was to rejoin the outside world
I did a lot of research on line. I found WOW and called them for advise as this was a first time purchase for me and I had tons of questions. I spoke to a gentleman (Tom) who could not have been more helpful. I really felt that he wanted to make sure I had the right chair for me rather than just making a sale. After much toing and froing on the phone and online I purchased the Gravity Lite self propelled chair. I was really impressed with the quality of the build. It was very solid despite being very lightweight. The added bonus of removable wheels makes loading it into the car a lot easier. Delivery was fast too.
In summary, I would say that if you are looking for quality products and good old fashioned customer service, look no further than World of Wheelchairs. Most highly recommended.
15. april 2026
Uopfordret anmeldelse
Besvarelse fra World of Wheelchairs
Hi Annie,
What a wonderful review, thank you! I'm so happy to hear that Tom was able to help you throughout the whole process, and I have already passed your lovely words straight to him (he is over the moon!).
Wishing you all the best with your continued recovery, and we hope you love your new wheels ✨
~ Kat
Fab service
Fab service, quick delivery. Item as described and couldn't be happier
5. januar 2026
Uopfordret anmeldelse
Besvarelse fra World of Wheelchairs
Hi Annie!
Thank you so much! Your kind words mean the world to us ✨
We are so glad to hear how happy you are with us and your product. We really appreciate this lovely review!
- Kat
Very easy to deal with, great product
Very easy to deal with. Super prompt delivery and excellent product. Highly recommended,
5. december 2025
Uopfordret anmeldelse
Besvarelse fra World of Wheelchairs
Hi Sharon!
Thank you SO much for this fab review - we really appreciate it 🤩
If there's ever anything else we can help you with in the future, please feel free to get back in touch and we will be more than happy to help!
We hope you love your new wheelchair ⭐
- Kat
I was thoroughly impressed by the…
I was thoroughly impressed by the speedy service, from the moment I ordered my wheelchair to its arrival! Previously, I relied on a basic foldable travel chair, but this remarkable off-road model has significantly boosted my independence, allowing me to navigate uneven sidewalks and trails effortlessly!
17. december 2025
Uopfordret anmeldelse
Besvarelse fra World of Wheelchairs
Hi Carrie!
Thank you for such a great review ⭐ We're so happy that we could help you get your new wheels so fast! We hope that you love and enjoy all your adventures with your new off-road wheelchair 💫
All the best
- Kat
Great G-Light Pro Wheelchair Supplier
This is the second G-Lite pro wheelchair I've had, the first lasting me more than 10 years. I bought from World of Wheels this time and was not disappointed. The price was good and super fast 2 day delivery. An all round great seller. ⭐️⭐️⭐️⭐️⭐️
19. november 2025
Uopfordret anmeldelse
Besvarelse fra World of Wheelchairs
Hi Rebecca!
Thank you for this fantastic feedback! 🌟 We are thrilled to hear that you chose to shop with us for your replacement G-Lite Pro. It is amazing to hear your previous model lasted over 10 years - it really is such a reliable chair 💪
We're so glad we could get your new chair to you so quickly and for a great price - enjoy your new wheels!
- Kat
All about the customer.
All about the customer though their delivery team is faster than there emailing department !! Ordered it for my Mum on a Wednesday arrived at her apartment on Saturday - got an email on Monday saying it would be delivered Tuesday !!
Really was a seamless order from start to finish and Mum is delighted with her G-Lite chair.
12. november 2025
Uopfordret anmeldelse
Besvarelse fra World of Wheelchairs
Hi John!
Wow, a 5-star review that gave us a proper giggle - we love it! Thank you so much for taking the time to share your experience!
We sometimes even surprise ourselves with how fast our team can move! To keep up with the pace, we've now upgraded our email system to ensure any future communication is much more timely ⚡️
Thank you again for choosing us, and we hope your mum enjoys many comfortable adventures in her new G-Lite 💫
- Kat
Fantastic quick service from ordering…
Fantastic quick service from ordering my wheel chair to delivery! This was an upgrade for me after using just a small fold up travel chair, so this amazing off road set of wheels gives me so much more independance to be able to wheel myself around on uneven paths and pavements!
17. november 2025
Uopfordret anmeldelse
Besvarelse fra World of Wheelchairs
Hi there!
Thank you so much for this fabulous 5-star review ✨
We are so pleased to hear you received your wheelchair quickly, and we are especially happy to hear that your upgrade is working out so well! Enjoy the extra bit of freedom on your journeys 🌿
Thank you so much for choosing us, we truly appreciate you supporting our business and we are always here if you ever need any assistance in the future!
- Kat
Brilliant service
Brilliant service. Rang with a query after my daughter broke her leg about a leg extension for her wheelchair. Sorted it out straight away delivery in 2 days just in time to go back to the hospital
5. november 2025
Uopfordret anmeldelse
Besvarelse fra World of Wheelchairs
Hi Darren!
What a fantastic review - thank you so much ⭐️
We are so proud that our team could provide you with this great service! Knowing that we were able to help your daughter in time for her hospital visit is so rewarding for us, and is exactly why we do what we do.
Thank you so much for your kind words, we truly appreciate it
We are all sending our best wishes for your daughter and her speedy recovery ✨
- Kat
Everything went as expected
Everything went as expected, part was just what I wanted to repair my daughter's wheelchair.
25. november 2025
Uopfordret anmeldelse
Besvarelse fra World of Wheelchairs
Hi Robert!
Thank you for this fab 5-star review 💫
That is wonderful to hear - we are so glad that everything went well and that you received just the right part for your daughter's wheelchair repair.
Thank you, again, so much for choosing us and for taking the time to leave this 5-star review ✨
- Kat
Absolutely amazing.
Absolutely amazing.
I needed a replacement wheelchair and the local shops were charging silly money. I bought the same chair for much cheaper.
The most impressive thing was how fast delivery was. I ordered on the Monday and it was delivered before lunch on the Thursday.
18. september 2025
Uopfordret anmeldelse
Besvarelse fra World of Wheelchairs
Hi Johan!
This is absolutely amazing feedback - thank you so much 💫
We are thrilled that you were able to find the exact wheelchair you needed at a much better price through our website. The most rewarding part of our job is hearing that we could help you save some money and also get your wheelchair to you swiftly!
We really appreciate your high recommendation and are so grateful that we have earned your 5 stars ⭐️
- Kat
Besvarelse fra World of Wheelchairs
Hi Chris!
Thank you for your kind words and for taking the time to leave this review for us ✨ We are thrilled to hear that you had a good experience ordering from us and that our team were helpful during the process!
We always aim for a 5-star service, so if there is anything we could have improved upon to earn that extra star, please let us know by emailing me directly at: hello@worldofwheelchairs.com
Thank you again for your kind words and for choosing World of Wheelchairs ⭐️
- Kat
Really speedy delivery!
12. august 2025
Besvarelse fra World of Wheelchairs
Hi there Trudi,
Fabulous! Thank you so much for the 5-star review. We are delighted that our swift service met your expectations.
Thank you for choosing World of Wheelchairs ✨
- Kat
Excellent Customer Service by Roy
Excellent Customer Service by Roy. Took details of Wheelchair which I needed the leg raiser for & checked to see if they were able to get it & phoned me back with the price & I then placed the order. Order was received within a few days after placing the order.
11. august 2025
Besvarelse fra World of Wheelchairs
Hi there!
We are super appreciative of you sharing this wonderful feedback - thank you ⭐️ It is great to hear that Roy provided you with excellent customer service and was able to help you get the support and product you needed! I will make sure to pass on your kind words to Roy straight away!
Quick follow-ups for customers, as well as quick delivery times are top priorities for us, and we are so delighted that your order arrived safely within a few days.
Thank you so much for choosing World of Wheelchairs ✨
- Kat
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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