WoodUpp - USA Anmeldelser 

395
TrustScore 4.5 ud af 5

4,4

Hickory Street 391, 27030 Mount Airy, North Carolina, US


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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Due to contractor delays, our major room renovation isn't at the point where our WoodUpp panels can be installed. But, everyone I spoke with at customer service was very friendly, knowledgeable and s... Se mere

Bedømt til 5 ud af 5 stjerner

The Embrace room dividers are EXACTLY what I wanted for my office/craft room. Still let’s light permeate through the hallway but give me a sense of separation. PERFECTION

Bedømt til 4 ud af 5 stjerner

Overall, I’m happy with the product. My only complaint is the packaging. Several pieces arrived damaged. The company did replace the first two I reported, and their customer service was excellent, but... Se mere

Bedømt til 5 ud af 5 stjerner

WoodUpp delivered promptly, the wood panels were installed easily and look great. I’m now considering doing more rooms for the aesthetic and quieting improvements.


Virksomhedsoplysninger

  1. nr. 5 af de 6 bedste virksomheder i Møbelfabrikant

Om WoodUpp - USA

Skrevet af virksomheden

At WoodUpp, we design products that make spaces feel extraordinary. From our signature acoustic panels to a growing range of accessories and interior solutions, everything we create is made to bring warmth, character, and calm to your environment.

We’re driven by a belief that great design should be both beautiful and functional—and that it should be built to last. Whether you’re styling a home, office, or commercial project, our products are easy to install, sustainably made, and designed to make a real impact.

We started WoodUpp because we saw a need for something better in the interior industry. Too many solutions are mass-produced, low quality, and forgettable. We're here to raise the bar—with craftsmanship, care, and a genuine commitment to doing things the right way.

Designed to Make People Feel Good

Skrevet af virksomheden

At WoodUpp, we create acoustic panels that combine beautiful Danish design with practical sound absorption—perfect for homes, offices, and commercial spaces. All our products are crafted with care and a strong focus on sustainability, using high-quality materials that are easy to install and made to last. Whether you're after a modern, cozy vibe or need to tame the echo in a room, we’ve got you covered. We're proud to help people create spaces that look and sound great.

Kontaktoplysninger

  • Hickory Street 391, 27030, Mount Airy, North Carolina, USA

  • 336 755 2268

4,4

Fremragende

TrustScore 4.5 ud af 5

395 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 93 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,4

Alle anmeldelser

(395)

1.529 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

The product is excellent

The product is excellent. Have really enjoyed the look and the quality. Shipping was surprisingly fast. I was a little short on my first estimate for how much I would need, and when I ordered just a single panel, it still arrived almost overnight. Would highly recommend.

10. april 2026
WoodUpp - USA-logo

Besvarelse fra WoodUpp - USA

Thank you so much for your kind words about both the quality and the overall experience, Jason 😊 I am so happy to hear that the extra panel arrived quickly — we know how important that is when you’re in the middle of a project ✨

Best regards
Stine Brorsen
Customer Experience Manager

Bedømt til 5 ud af 5 stjerner

I LOVED the modern look the product…

I LOVED the modern look the product gave my room. And it was simple to install. I'm buying more!

8. april 2026
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Besvarelse fra WoodUpp - USA

Thank you so much for the amazing feedback, Angela 😊 It means a lot to hear that you’re coming back for more — that’s honestly one of the biggest compliments we can get!

We’ll be more than happy to help with your next project as well. 🙌

All the best,
Stine Brorsen
Customer Experience Manager

Bedømt til 5 ud af 5 stjerner

Good product

Good product, timely response.

2. april 2026
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Besvarelse fra WoodUpp - USA

So great to hear that you had a good experience with both the product and our team ✨ Thank you so much for your 5 stars!

All the best,
Stine Brorsen
Customer Experience Manager

Bedømt til 5 ud af 5 stjerner

Create Dupps Are Fantastic

I am extremely satisfied with the Create Dupps 7 piece set that I ordered. The hangers are super easy to install and to move, if necessary. I highly recommend this produce to hang pictures or for other displays.

6. april 2026
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Besvarelse fra WoodUpp - USA

We’re incredibly happy that you’re loving our CREATE products, Thomas! 🤩

We love hearing that the Dupps set gave you the flexibility to easily style and restyle your space whenever needed — exactly what it was designed for ✨

Best regards
Stine Brorsen
Customer Experience Manager

Bedømt til 5 ud af 5 stjerner

Well worth the wait, and then some!

I've been wanting to get this product for over 10 years, and I'm over-the-moon excited that it is finally gracing my walls.

We had a contractor install ours because we all have various disabilities, and we wanted the product done properly. And it is utter perfection!

Our contractor said it is the best-looking and sturdiest acoustic panels he's ever installed and that he wants to order some and recommend them to others now as well!! You have fans for life.

We intend to buy more as well and install them in other rooms too, and we all can't wait!!

The variety of the product is wonderful! Everything from the color options to the accessories you can obtain. We went with Cloud and Moss, and both are more gorgeous in person, even though they already looked fantastic on the website.

As I mentioned, the quality is exceptional! It is thick and sturdy.

We've already noticed a significant amount of noise reduction, which has been positively momentous. Our main issues with noise have always been our animals. Even the slightest noises outside set them off, but since installing WoodUpp's Akupanels it's like a switch went off, and our animals are so much calmer as a result.

I can't even hear if others are listening to their televisions until I stick my head out of my room. When I used to hear it through my walls, even with my noise-cancelling headphones sometimes! It feels like I'm in a completely different building now at times.

Before the panels, we tried getting noise machines to help drown out other sounds, but having them on now with the panels makes our rooms feel like we are in a spa with calming noise in the background.

Delivery was fast and efficient. I even noticed I didn't buy enough screws so I ordered more a different day from my initial order. But it all arrived on time with the main order. It was perfection from the start.

We absolutely will be ordering more from them!

5. maj 2026
Uopfordret anmeldelse
WoodUpp - USA-logo

Besvarelse fra WoodUpp - USA

Thank you so much for your awesome review!! We love to hear about our customers satisfaction from start to finish! And it's is so nice to find out it makes your animals so much calmer.
Thank you again can't wait to work with you again!
The WoodUpp Team

Bedømt til 5 ud af 5 stjerner

Great product

Great product. Great quality.
Completely hid our TV wires n cables.

6. april 2026
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Besvarelse fra WoodUpp - USA

Thank you for your kind review and for sharing your experience with our company.
Thank you again,
The WoodUpp Team

Bedømt til 5 ud af 5 stjerner

Excellent service and timely delivery

Excellent service and timely delivery. This product is very easy to install and can dramatically improve the overall esthetics of any room.

22. februar 2026
WoodUpp - USA-logo

Besvarelse fra WoodUpp - USA

Thank you so much for the wonderful review! We are thrilled to hear that you experienced excellent service, timely delivery, and found the product easy to install. We agree that it makes a dramatic improvement to the aesthetics of a room, and we're happy you're pleased with the results!
Thank you again ,
The WoodUpp Team

Bedømt til 4 ud af 5 stjerner

Love the wall panels and WoodUpp is a…

Love the wall panels and WoodUpp is a great company.
Was a little disapointed that the panels came in two pcs instead of the 23 5/8 wide that was stated. I do realize that instead of shipping one 23 5/8 wide it is easier and less expeensive to ship 2 panels that equal that width. But I like to have the screws hit a stud and with the smaller widths thats not possible for each panel , so some panels I had to glue on the wall which I didnt want to do.

25. marts 2026
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Besvarelse fra WoodUpp - USA

Thank you for your kind review. We do make sure to state on the website that the panels will be split for shipping. We do not charge shipping and would have to if we shipped full panels, so we apologize for the confusion. We are glad that you do love the panels and company.
Thank you again,
The WoodUpp Team

Bedømt til 5 ud af 5 stjerner

Fantastic customer support and experience.

We did have a few challenges with installation. We reached out to customer support after reviewing the detailed installation videos. The customer support team was very fast and helpful. I will highly recommend the products to others. We were particularly impressed with the post purchase customer experience.

25. marts 2026
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Besvarelse fra WoodUpp - USA

Thank you so much for your kind review!
Customer service is an incredibly valuable part of company and it's wonderful to hear great feedback from our customers!
Thank you again,
The WoodUpp Team

Bedømt til 5 ud af 5 stjerner

Great communication

Great communication. Good quality

23. marts 2026
WoodUpp - USA-logo

Besvarelse fra WoodUpp - USA

Thank you for your wonderful review!
Great communication and good quality are the best compliments coming from our customers!
Thank you again,
The WoodUpp Team

Bedømt til 4 ud af 5 stjerner

Great quality, lacks instructions.

Materials and design are excellent quality and beauty. Only issues were long waiting time to receive the items and lack of instructions and support to get the electrical LED lights together. The boxes came with no instructions and then website is no help.

26. marts 2026
WoodUpp - USA-logo

Besvarelse fra WoodUpp - USA

Thank you for your review,
You ordered your first order during our sale week and yes shipping times are a little delayed because of the amount of orders that come through. We do offer instructional videos on our websites for all our products but our customer service team is always available to help out so don't hesitate to reach out to them. We do love to hear that you were happy with the quality of our products.
Thank you again,
The WoodUpp Team

Bedømt til 5 ud af 5 stjerner

Great update to a fireplace

Shipped quickly, customer support gave great advice and was quick to respond to questions and concerns. End result as expected. Used along with large format limestone tiles for the surround and a mantel and it looks sharp!! A few pieces were rough, but we managed to work around those.

19. marts 2026
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Besvarelse fra WoodUpp - USA

Thank you so much for the 5-star review! We're thrilled you had a great experience and loved the end results!
Thank you again,
The WoodUpp Team

Bedømt til 5 ud af 5 stjerner

Great experience!

Wonderful multipurpose product! Everything arrived safely without any issues!

25. marts 2026
WoodUpp - USA-logo

Besvarelse fra WoodUpp - USA

Thank you so much for your time and leaving a review!
Thank you again,
The WoodUpp Team

Bedømt til 5 ud af 5 stjerner

An Impressive Upgrade!

We’re extremely satisfied with our project. The materials are excellent and very attractive. Well worth the price.
I’m especially impressed with WoodUpp customer service. A real person actually answers the phone promptly when you call and they are friendly and knowledgeable.
We applied the panels to one wall in our entry hallway and it was done in about 2 hours.
The panels were shipped quickly and carefully.
I’m already planning our next project.

18. april 2026
WoodUpp - USA-logo

Besvarelse fra WoodUpp - USA

Thank you for your awesome review!
We love to hear our customers opinions about the products we sell and love! We are always here to help and look forward to working with you again!
Thank you again,
The WoodUpp Team

Bedømt til 5 ud af 5 stjerner

Seems to be straight forward

Seems to be straight forward
I was interested in selling it but never got the info

20. marts 2026
WoodUpp - USA-logo

Besvarelse fra WoodUpp - USA

Thank you for your kind review!
Please reach out to our customer service team with any questions you have for resell.
Thank you again,
The WoodUpp Team

Bedømt til 2 ud af 5 stjerner

I experienced poor communication…

I experienced poor communication overall after my purchase and subsequent return of one of the two items. I had some difficulty with a product and after one customer service rep stopped responding to my emails, another did and essentially accused me of returning the wrong product and made me provide visual evidence that I wasn’t lying (perhaps just my impression but this is how it felt). No response when I showed that I wasn’t lying. Just an email with a refund notice. Not sure I’d use this company again.

19. marts 2026
WoodUpp - USA-logo

Besvarelse fra WoodUpp - USA

Thank you for your review,
There was some confusion in the email on which item that you returned and we did ask for pictures just so we could be sure to refund you for the correct one. We never intended to make you feel like you were lying .We apologize if that is how you felt We just wanted to make sure you received the correct refund. Once we cleared up the confusion we issued you a refund.
Thank you again,
The WoodUpp Team

Bedømt til 4 ud af 5 stjerner

Good enough but lacks a returns process

The product is fine. I had one or 2 pieces that were rough at the edges, looks like it wasn't a clean cut or glue on the edge but only noticeable from close up.

The packaging is great and deliveries arrived in a timely manner albeit in multiple deliveries over 3 days. Returns are near impossible. I ordered enough to create different options because I didn't know exactly the setup that would be best but I didn't realize that it would be so hard to make a return.

18. marts 2026
WoodUpp - USA-logo

Besvarelse fra WoodUpp - USA

Thank you for your review!
We apologize that you had a hard time returning . We try to make it as smooth as possible. We do offer free shipping but unfortunately we can't offer free returns. If we can be any further assistance don't hesitate to reach out.
Thank you again,
The WoodUpp Team

Bedømt til 5 ud af 5 stjerner

Gorgeous dividers

Product is excellent quality. It assembles well. Ordering process was a little confusing so far as what to pick for the sets that I was choosing solid communication and I knew when the boxes would be arriving.
I've had many compliments from people coming into my office and immediately noticing the new dividers and shelves

18. marts 2026
WoodUpp - USA-logo

Besvarelse fra WoodUpp - USA

Thank you for your awesome review!
We love the new Embrace line and love to hear that our customers do as well and are getting compliments on it .
Thank you again,
The WoodUpp Team

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