I was gifted 2 tickets for La Perle by my loving children. The experience in confirming my seats through wondergifts was truly amazing. I was on a watsapp connect with DAISY. She was so patient at eac... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I always love their vouchers and have bought quiet a few experiences.Since I feel it's always good gift an experience than a thing (which they might regift). However recently when I bought a voucher... Se mere
Virksomheden har svaret
The service and professionalism I received from the Wondergifts.ae staff, Daisy and Tanzil Hanif, were exceptional. They were prompt in responding to my queries and gave their best in resolving th... Se mere
Virksomheden har svaret
Special thanks to Ms. Liza Wendy for a promise kept. From the first interaction how may i assist you? which was a promise that reflected her enthusiasm to ensure i get to redeem my voucher before the... Se mere
Virksomheden har svaret
4,4
Fremragende
456 anmeldelser
Har besvaret 95 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Wondergifts
Thank you for your great feedback! We’re delighted to hear that Diana provided speedy and efficient assistance. She’ll be pleased to know her efforts made a positive impact. We truly appreciate your support and look forward to serving you again!
Tanzeel Hanif was very helpful
23. april 2026
Uopfordret anmeldelse
Besvarelse fra Wondergifts
Thank you for your kind feedback! We’re glad to hear that Tanzeel Hanif was very helpful. We truly appreciate your support and look forward to assisting you again in the future!
The customer service i experienced…
The customer service i experienced today was extremely good especially assistance and helpful solution provided by georgina. Thanks to her
23. april 2026
Uopfordret anmeldelse
Besvarelse fra Wondergifts
Thank you for your wonderful feedback! We’re delighted to hear that you had such a positive experience with our customer service and that Georgina was able to assist you with a helpful solution.
We truly appreciate your kind words and will be sure to pass them on to her. We look forward to serving you again in the future!
Lunch reservations
Georgina handled my reservations v efficiently. Thanks.
23. april 2026
Uopfordret anmeldelse
Besvarelse fra Wondergifts
Thank you for your kind feedback! We’re pleased to know that Georgina managed your reservation efficiently. We truly appreciate your support and look forward to assisting you again in the future!
“Outstanding Support from Georgina at Wondergift
I had an excellent experience with Wondergifts, thanks to Georgina. She handled the entire process of activating my voucher and arranging the dinner reservation seamlessly. Her communication was prompt, clear, and very professional.
A big thank you Georgina for a smooth and customer focused service!
23. april 2026
Uopfordret anmeldelse
Besvarelse fra Wondergifts
Thank you for your kind feedback! We’re happy to know you had a great experience with Wondergifts and that Georgina supported you so smoothly with your voucher activation and dinner reservation.
We’re pleased her prompt, clear, and professional communication helped make the process easy and stress-free. Your kind words are greatly appreciated, and we will gladly pass them on to Georgina. We look forward to assisting you again in the future!
Danica assist me about this experience.
Danica assist me about this experience.
She was very helpful and made the contact and reservation comfirmation very quickly and easily.
Thanks a lot
23. april 2026
Uopfordret anmeldelse
Besvarelse fra Wondergifts
Thank you for your kind feedback! We're glad to hear that Danica was helpful and made the contact and reservation confirmation process quick and easy for you.
We truly appreciate your support and look forward to assisting you again in the future!
I just want to say thank you to Diana…
I just want to say thank you to Diana for the excellent support with my credit note request. Everything was handled efficiently and made the experience stress-free!
21. april 2026
Uopfordret anmeldelse
Besvarelse fra Wondergifts
Thank you for your wonderful feedback! We're so pleased to hear that Diana provided excellent support with your credit note request and made the process smooth and stress-free.
Your kind words mean a lot to us, and we look forward to assisting you again in the future!
Besvarelse fra Wondergifts
Thank you for your kind words! We're delighted to hear that Liza Wendy was so helpful in assisting you. We truly appreciate your feedback and look forward to serving you again soon!
Had an informative conversation with…
Had an informative conversation with Ms. Diana. She helped me with the confirmation of the reservation.
20. april 2026
Uopfordret anmeldelse
Besvarelse fra Wondergifts
Thank you for your thoughtful feedback! We're pleased to know that you found the conversation helpful and that Diana was able to assist you efficiently with confirming your reservation.
We sincerely appreciate your support and look forward to serving you again in the future!
Diana was absolutely exceptional in…
Diana was absolutely exceptional in supporting me with my request.
She was extremely kind and understanding in accommodating our concern and addressing the issue.
Really appreciate your help Diana.
21. april 2026
Uopfordret anmeldelse
Besvarelse fra Wondergifts
Thank you for your wonderful feedback! We're thrilled to hear that Diana provided such exceptional support and handled your request with kindness and understanding.
We’ll be sure to pass along your appreciation to her—it will mean a lot. We’re glad she could address your concern and assist you so effectively. We look forward to helping you again in the future!
Booking process and service
Once I verified the voucher, the WhatsApp exchange was set up and the customer service team verified the booking as per my request very quickly.
Diana, who was dealing with my request, was very helpful, prompt in her responses and efficient, verifying and confirming my booking in under 2 hours.
20. april 2026
Uopfordret anmeldelse
Besvarelse fra Wondergifts
Thank you for sharing your experience! We're glad to hear the voucher verification and WhatsApp setup went smoothly, and that our team was able to confirm your booking quickly.
A special thanks for recognizing Diana — we’re delighted she was helpful, prompt, and efficient in assisting you and getting everything sorted within such a short time. Your feedback is truly appreciated, and we look forward to assisting you again in the future!
Very good experience with Tanzeel…
Very good experience with Tanzeel Hanif. I recommend.
20. april 2026
Uopfordret anmeldelse
Besvarelse fra Wondergifts
Thank you for your kind words! We're delighted to hear you had an amazing experience with Tanzeel Hanif. Your recommendation means a lot to us, and we look forward to serving you again soon.
Good Product but Bad Service & Hidden Cost
I appreciate the diversity of your service offering. However, my experience with the pricing and booking process was disappointing.
What I did not expect—and did not find acceptable—were the hidden costs associated with the gift. I was initially asked to pay an AED 50 “upgrade” fee, which increased to AED 90 shortly after, and then to AED 171 right before completing the booking, which I ultimately paid. I was informed that these charges are applied by WonderGift partners; however, from a customer perspective, this distinction is irrelevant. The responsibility for transparency lies with you.
More importantly, the term “upgrade” typically implies added value in exchange for a premium. In this case, the fee was effectively mandatory to secure the booking, with no additional benefit provided.
The experience was further impacted by operational inefficiencies. After paying the AED 171, I only received booking confirmation two days later. By that point, I had to consider alternative plans. When I inquired about the cancellation policy, I was directed to call a number. The agent then asked to follow up via WhatsApp, where I was repeatedly asked to provide proof of payment for the same AED 171 fee.
Overall, the process felt disjointed, non-transparent, and frankly undermined trust in the service.
On a constructive note, I would be happy to share perspective on how to strengthen your customer journey and avoid similar issues in the future
20. april 2026
Uopfordret anmeldelse
Besvarelse fra Wondergifts
Thank you for taking the time to share your detailed feedback. We’re truly sorry to hear that your experience did not meet expectations.
We understand your concerns regarding the additional charges, communication, and booking process, and we sincerely apologize for the frustration caused. Transparency and customer experience are extremely important to us, and your comments have been noted and will be shared with the relevant team for review and improvement.
We also genuinely appreciate your willingness to provide constructive feedback on how we can improve our customer journey. Please feel free to share your thoughts with us at support@wondergifts.com — we would value the opportunity to learn from your experience.
I needed a quick response and guidance…
I needed a quick response and guidance with a booking and Diana did an excellent job.
Great customer service!
19. april 2026
Uopfordret anmeldelse
Besvarelse fra Wondergifts
Thank you for your wonderful feedback! We’re delighted to hear that Diana provided you with quick guidance and excellent support with your booking. Delivering prompt and helpful service is always our priority.
We truly appreciate your kind words and look forward to assisting you again soon!
Diana was very helpful and…
Diana was very helpful and professional. I needed to cancel my bookings and Diana was very fast and helpful
19. april 2026
Uopfordret anmeldelse
Besvarelse fra Wondergifts
Thank you for your kind feedback! We’re pleased to hear that Diana was helpful and professional in assisting you with your booking cancellation. It’s great to know she was able to support you quickly and efficiently.
We truly appreciate your comments and look forward to assisting you again in the future!
Precious Promise kept!
Special thanks to Ms. Liza Wendy for a promise kept. From the first interaction how may i assist you? which was a promise that reflected her enthusiasm to ensure i get to redeem my voucher before the deadline & get the ideal service of it. I applaud her for the patience throughout the options which i wanted. Not only did she go an extra mile communicating back & forth from the preferred dates & timings but as well as the perfect place to indulge in that long awaited Spa date. I would've gave up but having her help through it was definately a need not want.
18. april 2026
Uopfordret anmeldelse
Besvarelse fra Wondergifts
Thank you so much for your thoughtful and detailed feedback! We’re truly delighted to hear about your positive experience with Ms. Liza Wendy.
It’s wonderful to know that her dedication, patience, and commitment made such a difference in helping you redeem your voucher and find the perfect spa experience. Going the extra mile to coordinate dates, timings, and the ideal location is exactly the level of service we strive to provide.
Your kind words mean a lot, and we’ll be sure to share your appreciation with Liza—she’ll be thrilled to know her efforts had such an impact.
We look forward to assisting you again for another great experience soon!
Excellent service
I had a great experience with Wondergifts, especially thanks to Georgina. She was extremely helpful, and professional
. I highly appreciate her support and would recommend Wondergifts because of this level of service.
18. april 2026
Uopfordret anmeldelse
Besvarelse fra Wondergifts
Thank you for your kind feedback! We’re delighted to hear that you had a great experience with Wondergifts. It’s wonderful to know that Georgina was helpful and professional—your appreciation will certainly be shared with her.
We truly value your recommendation and look forward to serving you again soon!
Besvarelse fra Wondergifts
Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed the service and had a great full body massage. We truly appreciate your support and look forward to welcoming you again soon.
Besvarelse fra Wondergifts
Thank you for your feedback! We’re glad to hear that Tanzeel Hanif was helpful and kind in assisting you. We truly appreciate your comments and hope to serve you again soon.
I had a wonderful experience booking…
I had a wonderful experience booking through Wondergifts. The staff Tanzeel Hanif were extremely friendly, quick to respond, and very professional. They made the whole process easy and enjoyable. Thank you for the excellent service!
17. april 2026
Uopfordret anmeldelse
Besvarelse fra Wondergifts
Thank you so much for your kind words! We’re delighted to hear that you had a wonderful experience booking with Wondergifts. It’s great to know that Tanzeel Hanif made the process smooth, enjoyable, and provided you with friendly and professional support.
We truly appreciate your feedback and look forward to assisting you again soon!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.