I love wivov there binders are great, I feel super comfortable and confident and now have 4 binders from them and can’t live without them!
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
If could give 0 stars, I would. Terrible company. Returns are dreadful - they charge you nearly as much as the binder itself to return it, with an extra hidden charge just for the 'priviledge'. Seriou... Se mere
They have a banner advertising 30 day returns or exchanges and free shipping, but they charge HEFTY fees to either return or exchange their products. The AGIL chest binder with front zip is WAY... Se mere
AVOID! I ordered a number of binders for my son. The returns policy is not clear and I was told that I could only exchange 2 of the 3 (at significant cost) because thé returned binders would need t... Se mere
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Bad design, poor fit, hidden fees
They have a banner advertising 30 day returns or exchanges and free shipping, but they charge HEFTY fees to either return or exchange their products.
The AGIL chest binder with front zip is WAY too short in the armpits for a reasonably sized human. The sizing runs way small, even for binders, and does not reflect their recommended size guide.
Shipping took way longer than advertised (took over three weeks to arrive when it should have taken 9 days). They don’t use a common carrier for the US, and the delivery is unreliable (they said it was out for delivery multiple days).
This product is ridiculous
This product is ridiculous. It only fits small breasted individual. The side length is VERY short. Think the smallest "sports bra" a small chested person could get away with.
Waste of money.
Beware huge exchange/returns fees & terrible customer service
The binders are lovely, but the company and customer service is unfortunately awful and predatory.
They charge £19 to just exchange if your size is wrong, and £10 per item just to return (and charge £6 return shipping, though they don’t actually pay for it anyway?) - both of which are illegal distance selling practices in the UK, and flag as unfair trading. Their 30-day-money-back-guarantee is a complete lie - you’ll only get just over half your money back.
Email responses take around 3 days, and the responses read like AI - repetitive and rarely actually acknowledging anything you say, no sincerity, empathy, or helpfulness. I gave up communicating with them and made a claim/dispute through paypal instead as I was just going around in circles trying to communicate with this company and didn’t feel like I was communicating with an actual human being.
They say they have a UK warehouse, but won’t give out the address - they force you to post returns abroad, costing you even more money, even though they also charge you for return shipping.
Basically, if you’re lucky enough to get the right sizes first time, you’ll probably be fine as the products themselves are really nice and seem well made and comfortable. But the sizing is a bit off and their size guide and recommender are not consistent with each other, so if you don’t fit firmly within a specific size bracket, you’re running a risk.
If you have any sizing issues, you’re basically screwed, which is a huge shame really because I would have been a regular customer if their customer service wasn’t literally the worst I’ve ever experienced and bordering on being a returns scam.
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