Witrigs.com Anmeldelser 259

TrustScore 3.5 ud af 5

3,6

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I read the reviews was skeptical but ordered from them anyways & it was just fine. Got exactly the part I needed for $40 less than everyone else had them listed. It took a couple weeks to get the pack... Se mere

Bedømt til 2 ud af 5 stjerner

The battery and charging port seem to be of decent quality so far, though more time is needed for a full assessment. However, the back cover is a major disappointment. Despite being labeled as OEM an... Se mere

Bedømt til 5 ud af 5 stjerner

I bought a samsung galaxy A73 5g OEM replacement screen on witrigs for 69$ plus 7$ shipping. I received it in Mauritius about 2 weeks later, it was shipped from Singapore by regular mail. They include... Se mere

Bedømt til 5 ud af 5 stjerner

They've kept me informed about my order status at all time, (may be some people didn't know but there is something outside called coronavirus affecting stock, delivery times, etc... : P). Their YouTub... Se mere


Kontaktoplysninger

3,6

Middel

TrustScore 3.5 ud af 5

259 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 75 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

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Bedømt til 1 ud af 5 stjerner

Do not do it

ordered a fingerprint reader from Google Pixel 7, sent the box to the wrong address by sender's fault. Later took a month to "Confirm with overseas warehouse," then claimed that they sent an email that they never did and refused to offer a refund. Be careful when talking to them

24. oktober 2025
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Besvarelse fra Witrigs.com

Hello, regarding your feedback, as the person in charge of the Witrigs store, I have immediately verified it. We will explain your complaint point by point:

1. The item you purchased on September 18th was processed by us next Friday and shipped after the weekend. The shipping time is not one month. Our order tracking system has a complete backup, which you can view at any time.

2. We have no authority to change the address you entered when placing the order. Any changes will be confirmed with you by Shopify via email. You can contact Shopify for verification. We have no reason to change your order address, as this would prevent us from completing the order, which is clearly unreasonable.

3. We did send you an email via Gmail regarding an incorrect address. We have a record of this email, which you can also view. If you have any questions, we can retrieve the email archive for your review. The above is entirely true.

4. You did not reply to our email within seven days of it being sent, and the logistics company has destroyed the goods. We deeply regret that you only contacted us on November 24th, as a considerable amount of time has passed.

5. We have not refused a refund. We always adhere to the division of responsibilities stipulated in our consumer agreement, and we hope you understand and accept this.

If this is our responsibility, Witrigs will handle it properly. We will never shirk any responsibility. We hope everything can be resolved fairly and justly. Thank you.

Bedømt til 5 ud af 5 stjerner

Very Good Experience

Hello. Just let me talk about my experience with Witrigs. I have a Realme GT Neo 2, so I contacted Realme Europe to ask about an OE battery. They recommended three partners. After looking at all of them, I chose Witrigs.

First, I talk to them via their built-in chat. The guy was very helpful, and I ordered the battery from them. I live in Romania. The price was 17.40$, shipping included, so very cheap. I received the item faster than I expected, 10 days, if I remember correctly. I installed it in a service center and everything works fine at the moment. After a few days, I remembered that I needed a commercial invoice for my company, contacted the support again, and they gave it to me right away.

So my experience with Witrigs was exceptional, and I will buy two more batteries for my Honor and Xiaomi phones. I really recommend them.

10/10 from me.

17. oktober 2025
Bedømt til 1 ud af 5 stjerner

I paid for my order and shipping after…

I paid for my order and shipping after 2 months they claimed my refund was processed but it wasn't reflecting on my account. They are scammers.
I ordered on June 2025 now August 2025. Still nothing

Don't mind the positive review might not be from actual customers.

22. juni 2025
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Besvarelse fra Witrigs.com

Hello, we sincerely apologize for any inconvenience caused by witrigs. I have urgently reviewed your order. You purchased items from witrigs on June 27, and later requested a partial refund for some of the items. We processed the refund on July 1. Due to the time lag in bank refunds, we are also deeply concerned about this matter. We recommend that you check if your bank account has been updated. If you still have any questions, we can provide you with the refund process data from our backend system for your review. We are eager to resolve this issue for you. If you have any further questions, please feel free to contact us, and we will definitely resolve the issue for you.


Hello, here's an update:

July 1st, a system refund confirmation email was sent to your inbox.

July 4th, Shopify deducted the battery payment from my bank card.

August 15th, you requested a refund for the remaining product costs, which we agreed to.

August 15th, after we issued the refund, the system sent you a refund email.

August 22nd, Shopify deducted the entire order amount from our bank card.

From refunding the battery cost separately to refunding the entire order, we processed your refund locally. The South African bank refund process is lengthy, and we regret that. We did not cheat you out of your money.

Bedømt til 1 ud af 5 stjerner

I ordered a cover for Galaxy that was…

I ordered a cover for Galaxy that was listed as OEM, but it turned out to be a cheap fake. BEWARE.

22. juli 2025
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Besvarelse fra Witrigs.com

We apologize, but we do not sell cheap counterfeit goods. We can provide you with receipts for your products to prove our source of supply and purchase price. If possible, please provide us with your order number, and we will immediately verify the situation and provide you with a detailed solution.
witrig Operations Team.

Bedømt til 1 ud af 5 stjerner

bought a google pixel 8 pro screen got…

bought a google pixel 8 pro screen got one sent with a dead pixel like common arent you testing the screens/just sending shitty ones

16. juni 2025
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Besvarelse fra Witrigs.com

Hello, I am very sorry, according to your comment I have communicated with the after-sales support staff responsible for your order, we can provide you with after-sales service, we are willing to provide you with a replacement service, we are really sorry for the trouble we caused you.
witrigs after-sales service team

Bedømt til 1 ud af 5 stjerner

Do not trust their warranty claims

Ordered a screen and a battery. The screen's touch function does not work at all, but Witrigs refuces to give refund or a new screen. Battery works ok. Also I paid for 5-9 days delivery but it took a month to arrive.

25. april 2025
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Besvarelse fra Witrigs.com

I am very sorry, if you can, please provide us with your order number so that we can verify the situation and provide you with after-sales service, I am really sorry.
Witrigs Service Team

Bedømt til 1 ud af 5 stjerner

They don't sell OEM products but…

They don't sell OEM products but Chinese crap

20. maj 2025
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Besvarelse fra Witrigs.com

Hello, all the products we sell are OEM products, you can tell me your question, I will solve your doubt better.
witrigs after-sales service team

Bedømt til 1 ud af 5 stjerner

Ultra Sketchy.

As another user mentioned, order tracking is broken. They provide multiple ways to track a given order and none of them worked. I was supposed to get my order in 5-9 days, it took 20 days, and I had no tracking.

I contacted them for an update and they didn't respond until a week AFTER the item arrived. Their response didn't address anything in my message... it said that if I had problems I should contact USPS.

Also, the part I ordered was bent, though I was able to fix it with no issues.

AVOID.

14. maj 2025
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Besvarelse fra Witrigs.com

I'm very sorry, the logistics service in May is a large disaster scene, this is not only our family has a problem, many e-commerce platforms also experienced the same disaster, I'm sorry that we do not bring you a better logistics service, we can give you a refund of the shipping cost to make up for your loss. We are very sorry
witrigs after-sales service team

Bedømt til 1 ud af 5 stjerner

They get my money

I buy battery but They get my money
And no order show
And no reply

1. maj 2025
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Besvarelse fra Witrigs.com

Hello, I am very sorry, I need to know the status of your order, please send me the order number, I will help you to verify the situation, I apologize for the inconvenience.
witrigs Customer Service Team

Bedømt til 1 ud af 5 stjerner

If I could give less than one star I…

If I could give less than one star I would. So I ordered a replacement back glass for OnePlus 8t and after bit hearing anything about it being shipped for a few days I went back to their web site and after looking around a bit more I could out they were not open for a whole week to celebrate Luna New Year. So my bad there i guess but they could have had the banner saying they were off for the week in a bit more of a open obvious spot. Anyways they said vacation was over on the 3rd and would be back and working by the 4th. So like the 5th comes around still has t shipped so I message them and the tell me some bs about the wearhouse being backed up from everyone being off for vacation blah blah but will get it shipped in the next day or 2. So I wait 3 day and nothing. Message them again they apologized up and down and shit they would for sure get it shipped tomorrow. That was like 4 days ago. Still has t shipped. Wrote them a message this morning saying they don't have to worry about shipping it and would just like my money back at this point. Now they won't write me back of course. If you're thinking about purchasing from this website do yourself a favor and don't do it. Worse on line shopping experience I've had to date.

25. januar 2025
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Besvarelse fra Witrigs.com

Dear Customer.

We are very sorry to have caused you such an unpleasant shopping experience. We fully understand your disappointment and deeply apologise for this delay.

Due to the high volume of orders, our sourcing and testing work will take some time. We will search for the most suitable mobile phone parts in our factory and conduct strict quality inspection to ensure the product meets your requirements. We are always trying to shorten the time of this process, but sometimes unavoidable delays happen and we apologise for this.

If you have any questions about your order or need further assistance, please feel free to contact us and we will do our best to ensure your satisfaction.

Have a nice day!^_^

Translated with DeepL.com (free version)

Bedømt til 4 ud af 5 stjerner

Effective technical support

I've never installed a phone screen before, but they had a great video and super helpful tech support. I was able to get it installed and working perfectly! They only thing that could be better is the shipping time.

29. oktober 2024
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Besvarelse fra Witrigs.com

We are very sorry that the problem of logistics and transportation affects your shopping experience, we have upgraded our logistics service, each order has an exclusive tracking number, and there is a special shipping line to speed up the shipping time.

Bedømt til 1 ud af 5 stjerner

I brought a oneplus oem screen with…

I brought a oneplus oem screen with frame from the the witrigs website .i got the faulty product with green line on screen .i message them .they told cant able to exchange or refund because I installed the screen ..can anyone tell me without installing the screen how can i know wheather there is any problem or not .one of worth experience ever in my life .its cost me around 112£ for me .i am requesting everyone dont buy any products from witrig website .they are scam and fraud .its operated by Chinese company .

12. november 2024
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Besvarelse fra Witrigs.com

Hello, your is mounted after the use of compression caused by the last you re-buy a piece, we also checked for you, which is not a problem, we do not mean to deceive you, or you will not buy it again, right?

Bedømt til 2 ud af 5 stjerner

Weak replacement screen

I bought an replacement screen for Pixel 7 Pro, it was advertised as OEM.

When I received it, it did not have a frame, nor a fingerprint sensor. Despite this I managed to install the screen. It worked well for a month, after which it cracked.

I felt that it broke quicker than a real OEM screen would.

4. november 2024
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Bedømt til 5 ud af 5 stjerner

J'ai utilisé un écran Witrigs pour…

J'ai utilisé un écran Witrigs pour remplacer celui de mon téléphone et J'ai été agréablement surpris du résultat. La livraison a été rapide 5 jours seulement! et I'installation s'est bien passée avec l'aide de mon ami. L'écran est nickel, comme neuf, la qualité est vraiment top!

9. oktober 2024
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Bedømt til 4 ud af 5 stjerner

It's been too long

Nice battery, but the wait was a bit too long - 9 days arrived.

1. oktober 2024
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Besvarelse fra Witrigs.com

We are very sorry that the problem of logistics and transportation affects your shopping experience, we have upgraded our logistics service, each order has an exclusive tracking number, and there is a special shipping line to speed up the shipping time.

Bedømt til 1 ud af 5 stjerner

Witrigs ripped me off

I bought a computer from them when it arrived it didnt have a dvd drive or hdmi as the picture showed but i kept it anyway. After a month it stopped working told me to send it back but they had it quite a while. I emailed them they said theyd send it out few days later i sked and said they sent it fed ex but no tracking no. Heres what they finally said.
Sorry about that
The FedEx driver picked the package up but no tracking movement and update
Sometime it mean lost some time it come back a few days
I already issued the full refund to you
If the item finally shows up please keep it for free
Thank you​‌‍‍‍‌‍‍‌‍‌‌‌‌‍‌‍‍‌‍‍‌‌‌‍‌‌‌‍‌‍‍‌‌‌‌‌‌‍‌‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‌
Never got refund or computer now wont answer emails or phone. Cant leave feeback on ebay they probably knew that.

18. september 2024
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Besvarelse fra Witrigs.com

Hello, unfortunately we don't sell computers, so we'd like you to check to see if your store of purchase is witrigs.

Dette er Trustpilot

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Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

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