Wisebathrooms Anmeldelser 591

Great service, price and prompt delivery

Contacted wise bathrooms I spoke to a guy and told him I have no online account , he took my order over the phone. My order came on the day he said in good condition very pleased. So can recommend wise bathroom’s with confidence.

The delivery was a lot quicker than anticipated

Ordered a vanity unit, took ages for them to confirm delivery date. Then they said they are ready to delivery product, but 2 days before delivery they said the product is damaged and would we like another similar product. Said yes as had fitters booked in. This was delivered but was not what we wanted. Requested refund on 15th May 2024, I still dont have my money!! Don't trust this company, absolutely rubbish.

I ordered a vanity unit nearly 6 months ago, due to an extended renovation time period. We didn't get round to checking it for a while. We opened the item and discovered there was a part with a small damage on it. My husband called Wise Bathrooms customer service and informed them of the issue. Mike said to us despite it being out their windows they would offer me a replacement part as a gesture of goodwill, which is excellent service. was very happy with the overall service from the initial order to delivery.

We needed a part which was discontinued by the supplier, asked wise bathrooms if they could supply it and they advised they had one in, I told them we needed it urgently and sure enough from placing my order I had the items a few days later.

Very poor customer service. As a trade customer I ordered a tap from Wise but after 3 weeks it hasn’t arrived. Original quote was 7 to 12 days. Contacted them on day 15 when they said it ‘should be with me by the end of the week’ but here we are and still no tap which I have to now tell my customer who is waiting patiently to be able to use her basin. I have now opened a dispute through PayPal and will source the product from elsewhere. An absolute waste of space.

Order a bathroom cabinet 3weeks ago paid 35£delivery. Have had to ring numerous times then claimed it was damaged in transit. I have asked for a refund and again no refund. Shop now not answering calls

Quality of the sink until was better than expected considering the relatively cheap price tag, me and the missus were pleasantly surprised.

Ordering was easy online. Delivery was to timescale. Price was the best I found.

The product was exactly as described and once the order was placed it arrived promptly.
However prior to making the order I found it difficult to talk to a sales person as phone would ring and ring for a long time without an answer. The online chat also was a waste as it was never answered.

I ordered a vanity unit and basin but no basin arrived although the unit did. I was told on enquiring that it had been damaged but no one informed me.
I was told another one was ordered and I asked for email confirmation but I never received any.
I rang again and was told you would investigate and come back to me but no one did.
I phoned again and was told they would investigate again and phone me again. They did phone this time and I eventually received the basin.
I did get what I ordered but I had to keep enquiring and was not kept informed which was poor.

What I liked to begin with is it all looked good. Then one of the panels on bath stated getting groves in it and the extraction stopped working. Contacted them to come have a look and sort out.we got accused of breaking it and asked for £150 to repair. Also waiting for mirror to be replaced. They also left all their stuff for 6/7 week before picking it up.now stuck with defective panel and no extraction. Stay away from them once you have paid that's it. Any problems you get they don't want to know and blame you for breaking it. Don't know why this is on wisebathrooms. As my comment is about proviewbathrooms. There on FB

Nice bunch of lads & my bathroom looks great

Order a vanity unit that was supossed to be delivered 10 days ago.
I have been chasing for an update and they never came back to me.
Only today, someone picked up the phone and told me they don't have it in stock.
So they received my money and now I need to ask for a return, and they will pay me back in anothe 2 weeks.
Bacsicy, getting some financing by selling items that are out of stock.

The supplier sent the incorrect shower tray (a LH rather than RH) in-spite of Wise ordering correct one. Wise quickly got them to send our correct one and collect incorrect. They kept me informed of the progress throughout.

From purchase to delivery everything was easy. Would use again.

Very happy with my new shower cubicle looks fantastic. Arrived quickly and well packaged.

Late delivery. Very poor customer service

Order 3th may not received Amy goods or refund now it is the 1st june fighting to get my money back they do no answer the phone or emails if you are wise avoid them at all cost