The sales and planning process worked effectively. Was able to organise finance (a year at 0%) with a deposit. Surveyor was efficient and made a few helpful suggestions. Communication from office w... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Brilliant sales person came to our home (Chris) super polite, understanding, worked around what we needed both in quality and price, took time to give us best options and ideas. So glad we've booked i... Se mere
Virksomheden har svaret
I haven't had my windows fitted yet but certainly when surveyor(s) came round, were polite & helpful. Had a provisional / approximate date of starting so keeping fingers crossed. I feel that this qu... Se mere
Virksomheden har svaret
Windows and door supplied and fitted for us. Excellent service from start to finish. Helpfull friendly sales followed by meticulous survey. First class install by friendly fitting team who explained w... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Installation af termoruder
- også i
- Leverandør af PVC-vinduer
- Leverandør af vinduer
- Marked for byggematerialer
- Udstyr til musikkonservatorier
- Vinduesmontering
Skrevet af virksomheden
Windows Plus Roofs is your trusted supplier of high-quality UPVC windows and doors in the North East of England. Our commitment to excellence extends to helping you upgrade your home's energy efficiency. By replacing your old UPVC windows and doors with our new AAA-rated products, you can significantly improve your energy bills. Our UPVC windows and doors not only enhance your home's aesthetics but also offer exceptional energy efficiency, making them a smart investment for the long term. They help keep your living spaces comfortable year-round while reducing energy consumption, ultimately saving you money. In addition to our energy-efficient products, we are proud to introduce the innovative Thermoroof replacement conservatory roofs, known for their outstanding energy efficiency. These roofs maintain a comfortable conservatory environment, further contributing to energy savings. At Windows Plus Roofs, our dedicated team of professionals is committed to delivering exceptional customer service. We aim to provide a seamless experience from consultation to installation, ensuring your home improvement project is hassle-free. Choose Windows Plus Roofs for superior home improvements in the North East of England, and experience the benefits of high-quality products and enhanced energy efficiency. Your satisfaction remains our top priority.
Kontaktoplysninger
Diamond House, Kingsway North, Team Valley, NE11 0JH, Gateshead, Storbritannien
- 0191 2 123456
- info@windowsplusroofs.com
- windowsplusroofs.com
4,5
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 87 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Fitting
Had windows throughout house and a door fitted early in January. Would recommend Windows Plus without problem.
Job was quick clean and efficient.
Fitters Dan and Phillip were excellent, pleasant guys and very respectful of my home. Thank you
7. januar 2025
Uopfordret anmeldelse
Besvarelse fra Windows plus Roofs
Dear Julie, thank you very much for your kind words about your experience with us, we really do appreciate it. I’ll be sure to let Dan and Phil see this and I’m sure they’ll be delighted.
Sorry it took me so long to write this…
Sorry it took me so long to write this guys
Had new conservatory roof and new windows and doors (for the conservatory)installed August 2024.
The difference this winter has been amazing...I am so impressed...conservatory in full use mid winter no electric heaters even had the top windows open when the heating on.
Even still had snow on the roof when all house Roofs clear.
Deb a big shout out to you...amazing kept me well informed and so polite.
The guys were fabulous ...plasterer top notch and the guys who installed worked like trojans. Would easily recommend..one happy lady thanks guys 😘
21. august 2024
Uopfordret anmeldelse
Besvarelse fra Windows plus Roofs
Dear Sharon, thank you so much for your lovely review and please don’t apologise for the delay, your feedback is very welcome whenever it arrives. I’m obviously delighted to hear how pleased you are with Deb and also the installers, they’ll all be thrilled when they see this. The biggest compliment of all though is that you’d recommend us, so thanks again for that Sharon.
Service review
Salesman Benwas very polite and respectful explaining products and demonstrating products. Keen eye to please and ensure that customer happy with chosen product Follow up visit from the surveyor who made a few tweaks and then phone call from the office to let us know the fitting date so far so good
8. januar 2025
Besvarelse fra Windows plus Roofs
Dear Amanda, that’s very much for your feedback about Ben, it means the world to us and is greatly appreciated. I look forward to hearing from you once your installation is completed.
Windows plus are A*
Windows plus have been perfect from start to finish, from our initial consultation right through to fitting and making sure we were happy with a follow up phone call from Jane, who has been a delight to speak to throughout this whole process. She has kept me so well informed, is really lovely and polite and clearly cares about the customers experience. Our fitters Dave and Dale were the definition of professional but also so easy to talk to. They made sure to show us how to use the new doors and windows which sounds simple but is an important touch. Great team and great final product.
17. januar 2025
Besvarelse fra Windows plus Roofs
Dear Georgia, thank you so much for posting such a lovely review, it’s really is so important to us to have happy customers and we greatly appreciate the feedback. I’ll be sure to let Jane and the installers see this and I’ve no doubt they’ll be over the moon, so thanks for that too.
Good product
3. januar 2025
Besvarelse fra Windows plus Roofs
Dear Jim, thanks for your feedback, we really appreciate it.
Great experience .
Everything that i asked , I got a reply , Great friendly people can't fault anyone . No fault whats so ever .
15. januar 2025
Uopfordret anmeldelse
Besvarelse fra Windows plus Roofs
Dear William, thanks so much for your feedback, it’s greatly appreciated.
Besvarelse fra Windows plus Roofs
Dear Valentin, thank you very much for your feedback, it's really important to us and greatly appreciated.
Thorough and Respectful
Ben, the representative, was measured, thorough & informative throughout the session. At no point did we feel pressured to buy. All our questions were answered respectfully & equally thoroughly. We felt he was a very good salesman who understood our needs and quoted accordingly. The product was impressive.
18. december 2024
Besvarelse fra Windows plus Roofs
Dear Alan, thanks a lot for your feedback about Ben, it’s really important to us and greatly appreciated.
Excellent service
Excellent service, the company rep was very informative and polite. Additional curtesy calls were a nice touch.The surveyor that attended my property was also informative and identified additional problems that are to be covered at no extra cost. Would highly recommend
29. november 2024
Besvarelse fra Windows plus Roofs
Dear Gary, thanks so much for saying you’d recommend us, that really is the highest compliment we can get and I’m thrilled to hear how happy you are.
Excellent workmanship and quality…
Excellent workmanship and quality products. Have to mention Deb Smith for constantly keeping us updated and following up to make sure everything was done properly. Highly recommended
10. december 2024
Besvarelse fra Windows plus Roofs
Dear Louis, thanks very much for your kind words about Debs, she does a great job and I’m sure she’ll be delighted to read your review.
Exceptional!!
Professional from start to finish. Everyone I came into contact with, in person or via phone, was friendly and knowledgeable which put me at ease. The whole process was a joy and I love my new composite front door.
6. december 2024
Besvarelse fra Windows plus Roofs
Dear Jean, thanks very much for your feedback, we really do appreciate it.
Excellent job.
From start to finish, everything was sorted through Deb in the office. I didn't have to worry about organising anything. All the work was completed on time, the builders/installers cleaned up after themselves and were really polite. I'm really happy with the end product and would highly recommend.
11. november 2024
Uopfordret anmeldelse
Besvarelse fra Windows plus Roofs
Thank you so much for your kind words, they mean a lot and I’m thrilled to hear that you’d recommend us, that’s the best form of advertising possible.
Great service
Great service. Mark came out to check if our windows could be replaced. Very prompt in replying back the quotation and very helpful to let us spread the cost of the payments too. Got the windows replace. Very neat work done. Glad we used this company and would highly recommend them.
3. december 2024
Uopfordret anmeldelse
Besvarelse fra Windows plus Roofs
Dear Smruti, thanks so much for saying your recommend us to others, it means the world to us to have happy customers and that is the best thing to hear.
Excellent workmen
Just had all of our windows replaced and couldn’t be happier. Chris and Callum were brilliant. Both hardworking and friendly and professional. They arrived when expected and didn’t finish until the light faded. Cleaned up after themselves and explained everything they were doing.
3. december 2024
Uopfordret anmeldelse
Besvarelse fra Windows plus Roofs
Thanks very much for your valuable feedback, it’s very important to us and greatly appreciated.
Absolutely fantastic windows and doors…
Absolutely fantastic windows and doors fitted from this company. Great service from start to finish. Windows are fab and the quality is so good compared to the previous pvc windows I had in. My new door is just amazing I feel posh haha. The fitters done a fab job and done it all in two days unfortunately I wasn’t able to be there as was working but everything was left tidy. Also Jane from the office for ringing and checking up how things were going and also had a visit from someone on the first day to make sure everything was going ok but didn’t catch his name. Sorry. Great service would highly recommend.
25. november 2024
Uopfordret anmeldelse
Besvarelse fra Windows plus Roofs
Dear Lauren, thanks very much for taking the time to post your review, we really do appreciate the feedback. I’m delighted to hear how pleased you are with the work carried out and even more so that you’ve said you’d recommend us, there really is no better compliment you can give. Thanks again.
Quality workmanship
We can't praise Windows & Roofs enough. Got a pleasing quote with no pushy salesman. From start to finish the lovely Debbie rang us daily making sure we knew what was happening an getting done that day.Firstly we had Cam & Frazier who made a fantastic job of the new warm conservatory roof.Went beyond expectations of their job. Secondly we had Steve the plasterer who did a beautiful smooth job of the large ceiling. Lastly we had the electrician who fitted new sockets,ceiling spotlights plus outside soffit lights. Another amazing job. The whole team were friendly an left no mess as tidied up each day. We just want to say a big thankyou to each an everyone of you for transforming our conservatory. 👏
13. november 2024
Uopfordret anmeldelse
Besvarelse fra Windows plus Roofs
Dear Pauline, thank you so much for sharing your experience with us, we really do appreciate it and it’s great to see so many of the team involved get a mention. I’ll be sure to pass on your kind words to them and I’ve no doubt they’ll be delighted. Thanks again and I hope we may be able to assist you again in the future if you require any further works done.
Amazing service wouldn’t go anywhere else
Windows plus roofs made our new home transition stress free
They came our several times to check we were happy with plans, they showed us samples etc before installing the windows with ease
After installation they were all checked to make sure we were happy, and windows plus came out on several occasions to quality check
Service is second to none
I wouldn’t hesitate in recommending them to anyone.
We absolutely love our windows
We then went on to buy our kitchen
Thank you
1. november 2024
Uopfordret anmeldelse
Besvarelse fra Windows plus Roofs
Dear Cherrie, thanks so much for your lovely review, it really means the world to us to hear from our customers and of course especially so when they’re so happy. I’m delighted to hear that your experience was so good that you decided to get a kitchen from our sister company Kitchens plus Bathrooms and hope that if you ever need any further work carried out in your home that you’d give us the chance to provide a quotation. Thanks again.
New windows
The windows were fitted very quickly by Craig & Lee they were very pleasant, efficient & tidy. I am very pleased with all the work carried out. I have used this company before as everyone including Jane were very helpful.
19. november 2024
Uopfordret anmeldelse
Besvarelse fra Windows plus Roofs
Dear Mrs Williams, thanks very much for your feedback about Craig and Lee, we really do appreciate it.
Great service.
Window fitters Steve and Keith did a great job in a speedy and efficient manner. 8 windows 2 doors and a patio door fitted in 2 days. Pretty impressive. They were also polite and respected our property. Builder required to put in a lintel and thanks to Jane tne Project Co-ordinator it was completed in 3 days. Well done guys.
18. november 2024
Uopfordret anmeldelse
Besvarelse fra Windows plus Roofs
Dear Linda, thanks very much for your lovely review, we really do appreciate the feedback and I’m thrilled to see so many of the team get a mention for their work, I’ll be sure to let them all see this.
Owen's sales
Didn't really like the way it was sold to me, and thought they were expensive even though they had the glass recycle discount.
7. november 2024
Besvarelse fra Windows plus Roofs
Dear Debra, thank you for your feedback, it’s very important to us. I’m disappointed to hear that your experience isn’t what we would expect and would like to find out more to see if I can help in any way. If you could kindly bear with me, I will ensure that senior management are informed and that they get in touch with you after the weekend to discuss the situation. Our aim is always to have satisfied customers so you can’t rest assured we will be taking this seriously. Thank you for highlighting this to us and we will be in touch soon.
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