The sales and planning process worked effectively. Was able to organise finance (a year at 0%) with a deposit. Surveyor was efficient and made a few helpful suggestions. Communication from office w... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Brilliant sales person came to our home (Chris) super polite, understanding, worked around what we needed both in quality and price, took time to give us best options and ideas. So glad we've booked i... Se mere
Virksomheden har svaret
I haven't had my windows fitted yet but certainly when surveyor(s) came round, were polite & helpful. Had a provisional / approximate date of starting so keeping fingers crossed. I feel that this qu... Se mere
Virksomheden har svaret
Windows and door supplied and fitted for us. Excellent service from start to finish. Helpfull friendly sales followed by meticulous survey. First class install by friendly fitting team who explained w... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Installation af termoruder
- også i
- Leverandør af PVC-vinduer
- Leverandør af vinduer
- Marked for byggematerialer
- Udstyr til musikkonservatorier
- Vinduesmontering
Skrevet af virksomheden
Windows Plus Roofs is your trusted supplier of high-quality UPVC windows and doors in the North East of England. Our commitment to excellence extends to helping you upgrade your home's energy efficiency. By replacing your old UPVC windows and doors with our new AAA-rated products, you can significantly improve your energy bills. Our UPVC windows and doors not only enhance your home's aesthetics but also offer exceptional energy efficiency, making them a smart investment for the long term. They help keep your living spaces comfortable year-round while reducing energy consumption, ultimately saving you money. In addition to our energy-efficient products, we are proud to introduce the innovative Thermoroof replacement conservatory roofs, known for their outstanding energy efficiency. These roofs maintain a comfortable conservatory environment, further contributing to energy savings. At Windows Plus Roofs, our dedicated team of professionals is committed to delivering exceptional customer service. We aim to provide a seamless experience from consultation to installation, ensuring your home improvement project is hassle-free. Choose Windows Plus Roofs for superior home improvements in the North East of England, and experience the benefits of high-quality products and enhanced energy efficiency. Your satisfaction remains our top priority.
Kontaktoplysninger
Diamond House, Kingsway North, Team Valley, NE11 0JH, Gateshead, Storbritannien
- 0191 2 123456
- info@windowsplusroofs.com
- windowsplusroofs.com
4,5
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 87 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent work from the fitters Craig…
Excellent work from the fitters Craig and Lee and thanks to Jane for looking after us 😀
20. september 2024
Uopfordret anmeldelse
Besvarelse fra Windows plus Roofs
Dear Dave, thanks very much for your feedback about your experience with us, we really do appreciate it. I’ll be sure to let Craig, Lee and Jane know how pleased you are with them and no doubt they’ll be delighted too. Thanks again.
Great customer service
Great customer service. Timely fitting of windows by excellent fitters who were proffesional and friendly.whole experience with this company could not be bettered.
2. september 2024
Besvarelse fra Windows plus Roofs
Dear Elizabeth, thanks very much for your kind words, they really mean a lot to us and are very important for other potential customers to get a feel for how we operate with our customers.
First class windows and doors .
We are very pleased with the process from the beginning to the end having new window and doors installed by windows plus roofs. The two fitters worked hard on the installation that only took a day and a half. The work went very smoothly and everywhere was tidied up at the end of each day . All members of the team were friendly approachable and very professional.
1. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Windows plus Roofs
Dear Jean, thanks very much for taking the time to post your feedback, it’s really appreciated.
The initial contact and discussion of…
The initial contact and discussion of requirements. The speed of carrying out the work. The aftercare contact to ensure that one is satisfied with the work. The overall experience has been excellent
12. august 2024
Uopfordret anmeldelse
Besvarelse fra Windows plus Roofs
Thanks very much for the feedback, it’s very important to us so that we can improve our standards and maintain our high rating, so thanks again for your kind words.
Good communication and Guys that fitted…
Good communication and Guys that fitted door were very professional
24. september 2024
Besvarelse fra Windows plus Roofs
Dear Melissa, thank you for your feedback, we really do appreciate it.
Replacement Windows
The whole experience from the quote, through the fitting and to the aftercare received from Jennifer was first class. Brilliant product and will definitely be using Windows plus Roofs again in the future.
28. august 2024
Uopfordret anmeldelse
Besvarelse fra Windows plus Roofs
Dear Brian, thank you very much for taking the time to post your feedback, we really do appreciate it and I look forward to doing business with you again in the future.
Mark was a very pleasant and…
Mark was a very pleasant and considerate young man and was respectful of my property
26. september 2024
Uopfordret anmeldelse
Besvarelse fra Windows plus Roofs
Dear Anne, thanks for your kind words about Mark, they are really appreciated and lovely to hear of course.
Messy delight
Keith and Steve (fitters) were spot on.
Courteous, efficient and went above and beyond to make the whole process less invasive. The lads worked tirelessly and were an absolute delight to have around for the few days. There were some slight complications in the process. A couple of the units that were sent weren’t correct but Keith was quick to organise correcting and Jane (project coordinator) has been very helpful in keeping the process updated and moving forward. All in all very pleased and happy.
16. september 2024
Uopfordret anmeldelse
Besvarelse fra Windows plus Roofs
Dear Phil, thanks so much for your honest review, it’s really important to us and we do appreciate it. I’m delighted to hear that the little snags were ironed out swiftly and that you’re so happy with the whole project.
Outstanding workmanship from Andy and…
Outstanding workmanship from Andy and Chris, fitting 8 windows and 2 doors in only two days cleaning and tidying as they went. one small issue with one of the windows but this was resolved quickly without any fiss or hassle. thanks to Jane also for keeping us informed throughout the process and checking we were happy with work completed. wouldn`t hesitate to recommend this company to anyone wanting new doors or windows fitted.
13. september 2024
Uopfordret anmeldelse
Besvarelse fra Windows plus Roofs
Dear Ross, thank you very much for your lovely review, we really do appreciate it and I’m thrilled that Andy, Chris and Jane have made such an impression on you, I’m sure they’ll all be delighted to read this.
Windows plus. First Class
This is our second time we have used Window plus, first time for a warm roof on our conservatory and now for replacement windows. both job were of the highest standard. Big thanks to Steve, Jane for keeping us well informed throughout along with the window fitters Chris, Tony and colleague all for their professionalism.
25. september 2024
Uopfordret anmeldelse
Besvarelse fra Windows plus Roofs
Dear David, thanks again for your repeat business and for taking the time to post your review, we really appreciate it and I’m sure Steve and Jane will be thrilled to get a mention.
Windows
Phil and Dan came to mine yesterday, on time, worked with care of my property, everything put back in place before they left, walked me round and explained the workings of the windows, lovely lads worked none stop till finished, give them all 5 stars:)
30. september 2024
Uopfordret anmeldelse
Besvarelse fra Windows plus Roofs
Dear Linda, thanks very much for your glowing review and Phil and Dan, it’s greatly appreciated and I’ve no doubt the lads will be thrilled to read this.
from demonswindow caretration to after care the…
from demonstration to after care the service was definitely five star.Kim in the office to billy and his team installing the window the service was brilliant. I will definitely recommend widows plus roofs to anyone
27. september 2024
Besvarelse fra Windows plus Roofs
Dear Robert, thank you so much for your lovely review, it means the world to us and I’m thrilled to see Billy and the lads get a mention as well as Kim in the office, so thanks for that too.
Replacement front door
Quick and efficient work neat and tidy
24. september 2024
Uopfordret anmeldelse
Besvarelse fra Windows plus Roofs
Dear Thomas, thanks very much for your 5 star review, it’s greatly appreciated.
Windows plus Roofs were amazing at…
Windows plus Roofs were amazing at every stage, from the friendly and helpful sales team to the admin team to the installers. We are so happy with the finished product and the whole process, we will definitely be using again for the remaining windows and doors.
Can't recommend more highly!
25. september 2024
Uopfordret anmeldelse
Besvarelse fra Windows plus Roofs
Dear Abigayle, thanks very much for your lovely review, really do appreciate the feedback and I’m thrilled to hear how pleased you are.
Windows and door replacement
A great job done by Steve and Keith, very pleasant and courteous, installation quick and efficient, cleaned up thoroughly and removed all old materials. I would highly recommend Windows - roofs, from ordering to completion communication was excellent,
24. august 2024
Besvarelse fra Windows plus Roofs
Dear Stephen, thank you very much for taking the one to post your review, we are very grateful and appreciate it so much.
got the windows on paper exactly what i…
got the windows on paper exactly what i wanted.just waiting for installation.
11. september 2024
Besvarelse fra Windows plus Roofs
Dear Leslis, thanks a lot for your feedback, it’s very important to us and we do appreciate it.
Great service explained in every detail…
Great service explained in every detail what would happen. From measuring to fitting. Definitely worth looking into if your looking for windows and doors. The help to buy is a great bonus if you qualify.
10. september 2024
Besvarelse fra Windows plus Roofs
Dear Mrs Guttridge, thanks so much for taking the time to post your review, we really do appreciate it.
Excellent service from start to finish
Excellent service from start to finish. Everyone very polite and caring.Fitters were very tidy, no mess left . Would highly recommend windows plus roofs
23. september 2024
Uopfordret anmeldelse
Besvarelse fra Windows plus Roofs
Dear C Train, thanks very much for your kind words, they are really appreciated and I’m delighted to hear how pleased you are with the service provided.
From the initial measuring up to the…
From the initial measuring up to the final fit, we cannot praise this company enough. They talked us through each stage and made sure we were happy and comfortable with the results
Even going as far as meeting our anxious, overbearing shepherd prior to carrying out the job. AND…. How amazingly tidy the three lads were. I’ve never had anyone clean up after themselves as much as these people.
I’d certainly recommend Windows plus roofs to anyone looking for new or replacement windows
4. september 2024
Uopfordret anmeldelse
Besvarelse fra Windows plus Roofs
Dear Julie, thank you so much for your glowing review, we really do appreciate it and it’s fantastic to hear how pleased you are with the service. Thanks also for saying you’d recommend us as that’s the highest praise possible. I’ll be sure to let all involved see this post and I’m sure they’ll be thrilled.
After ringing last week as back door…
After ringing last week as back door would not lock, I was so pleased with service as it was fixed straight away. Gordon came today and fixed the problem and also checked other doors which one had dropped and he fixed that little problem without hesitation
23. september 2024
Uopfordret anmeldelse
Besvarelse fra Windows plus Roofs
Dear Amanda, thanks very much indeed for taking the time to post your review, it’s greatly appreciated. I’m delighted to hear that Gordon was able to attend your home quickly and carry out the service work, it’s great to see things like this get resolved in a short time frame, which I hope shows how serious we are about our customer service. Thanks again.
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