I have been going to Willow for my hair extensions for years .. it’s absolutely the best. Natalie is experienced and simply a fantastic outcome every visit. I wouldn’t go anywhere else.
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I have been having my hair done at Willow for over sixteen years by Sarah, who is the owner of this friendly and very comfortable salon. The staff are all delightful, the service is excellent and I w... Se mere
Justin did an amazing job at colour correcting my hair and taking me from a warm brown to a gorgeous natural blonde. He was careful to explain it all to me but was very clear on what I needed to do in... Se mere
A welcoming reception and a comfortable spot to wait if early. Always able to discuss your hair with your stylist right at the start. Careful guidance to and from the wash basin to your seat. Alway... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Hair salon in Highgate, London specialising in hair extensions, colour services and technical styling
Kontaktoplysninger
3 hampstead lane , N6 4RS, London, Storbritannien
- 02083429239
- appointments@willowhair.co.uk
- willowhair.co.uk
4,9
Fremragende
171 anmeldelser
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Amazing gents cut by Sherean…
Had an amazing gents cut by Sherean (found out what I have been wanting for years is called a ‘fade’) 👌Such a warm and welcoming environment by Kate. Will keep going back for sure and highly recommend!
26. maj 2021
Uopfordret anmeldelse
I went here to get rid of some brassy…
I went here to get rid of some brassy orange tones from a bad home box dye, left with the same colour !, hair looks no different but that privilege cost me £198,
Did call them the day after to explain I was not happy and to find out why it was so expensive, was informed I had a toner and I also had a T section done, well I had 3 foils put on either side of my head and apparently that was it!!!!! Nothing on top. Did ask for a callback from the manager who never called, would not recommend.
26. maj 2021
Uopfordret anmeldelse
Besvarelse fra Willowhair
Hi Sarah,
I would like to apologise again that you aren't entirely happy with your hair, and whilst we appreciate your review, I would like to address a few things, as we feel it's missing some relevant information. You mention you were charged £198 for a Toner and a T-section (6 foils) when in fact that charge was for 18 foils, 3 toners applied on your head to cover the different bands of colour plus a hair cut and a blow dry. What you had with us is in fact called a colour correction, and we charged very reasonably given you were with us for 3 and a half hours in total.
You did receive a call back from your stylist within an hour of you informing us you weren't happy, who then informed myself (manager) and offered for you to come back in for us to rectify any issues you had immediately. Before allowing even 12 hours for me to consult in depth with your stylist and get back to you, you had written this review. I have prior to writing this reply spoken to you and again offered for you to come back in, which you have refused.
Due to box dyes and various other colour applications over time, not only was the colour of your hair many tones of brassy oranges and yellow it was also in pretty poor condition and therefore we were limited on what we could do to it without further damaging your hair.
We discussed in depth with you what the plan was to be, you said you were happy and so we went ahead. You complimented our work at the end and tipped your stylist, so we feel a little confused as to why you have written such a review. Either way it is always our priority to make sure our clients leave happy with their hair, so our offer still stands for you to come back to see us or to contact me offline to discuss this further.
Kind regards,
Sarah
Just excellent
Only my second visit today but I know I'll return for years to come. A lovely salon, friendly staff and excellent hair styling.
26. maj 2021
Uopfordret anmeldelse
What a treat today!
What a treat today to have my hair cut and coloured by the lovely Michelle! Willow hair is a clean and safe environment with skilled, professional and friendly staff.
Highly recommended.
Pauline C
26. maj 2021
Uopfordret anmeldelse
Natalie-amazing
I saw Natalie and she was great. Did my beautiful colour and cut. Wonderful experience. Thank you
24. maj 2021
Uopfordret anmeldelse
Besvarelse fra Willowhair
Hi, So glad you're happy with your hair. Thank you for reviewing us and being such a wonderful client.
Best, Kate.
Felt right at home from the off
Felt right at home from the off! Thank you Kate and Natalie!
24. maj 2021
Uopfordret anmeldelse
Besvarelse fra Willowhair
Hi Justin, thanks for taking the time to review us. Was lovely meeting you, hopefully see you again soon! Best, Kate.
Can't recommend enough - great salon!
Super friendly and efficient salon. My family and I are loyal customers and have been so for over 20 years! I would recommend all the stylists here, especially Sarah, the owner.
15. maj 2021
Uopfordret anmeldelse
Besvarelse fra Willowhair
Thank you for taking the time to review us :) Best, Kate
Fantastic!
I went to Willow Hair today for the first time. Natalie did my hair and I have never been happier. The colour and cut are amazing. Very nice vibe there too, relaxed and they make you feel very comfortable. Think I’ve finally found my hairdresser!
14. maj 2021
Uopfordret anmeldelse
Besvarelse fra Willowhair
Hi Rita,
Thank you for such a lovely review, we are very glad you are pleased with your hair and enjoyed your experience with us, we look forward to welcoming you back soon :)
Best, Kate
The best
Great salon, lovely friendly and welcoming environment. Michelle has been cutting my hair for years and is brilliant.
12. maj 2021
Uopfordret anmeldelse
Besvarelse fra Willowhair
Thank you for your review Deborah!
Been visiting for nearly 10 years now and still absolutely love coming here!!
Absolutely lovely and welcoming staff, the colour of my hair is always perfect (no matter what colour or style I ask for) and it's cut exactly as I like it each time (no matter who is cutting it). The salon is always clean, uses great products - and finally, the partnership with the Italian restaurant next door to get great coffees brought over is an added bonus!!
11. maj 2021
Uopfordret anmeldelse
Besvarelse fra Willowhair
Thank you for your review Kirsi :) We look forward to seeing you again soon, coffee in hand. Best, Kate
Relaxing experience and great hair cut
It was great to get back to the calm and relaxing atmosphere of the Willow salon. Sarah gave me a great haircut and a fantastic colour, it really lifted my spirits. Just what I needed after "lockdown hair" I also enjoyed a relaxing head massage when the conditioner was applied. Others have complemented me on my hair, I couldn't ask for anything more!
10. maj 2021
Uopfordret anmeldelse
Besvarelse fra Willowhair
Thank you so much for your review. Very glad you enjoyed your experience and got a lift from your new hair :) exactly what we like to hear. All the best, Kate
Lovely haircut and half head highlights…
Lovely haircut and half head highlights thanks to Natalie!
6. maj 2021
Uopfordret anmeldelse
Besvarelse fra Willowhair
Hi Ellie, Thanks for your review, hope to see you again soon! Best, Natalie
Excellent
As always, very happy with the service, many thanks Michelle!
6. maj 2021
Uopfordret anmeldelse
Besvarelse fra Willowhair
Thanks for taking the time to review us Scott!
Thank you Michelle for a great hairdo
My first hairdressing appointment since lockdown, and I am happy to say that Michelle's fantastic cut has made me feel back to normal. Willow Hair is a spacious salon with talented and friendly hairdressers and a relaxed atmosphere. And as we are easing out of lockdown, it is also good to feel that every care has been taken to make the salon entirely safe for everyone.
5. maj 2021
Uopfordret anmeldelse
Besvarelse fra Willowhair
Thank you so much Margot for your lovely review! Look forward to seeing you soon. Thanks, Kate
Much needed lockdown haircut !
I have used this salon for a few years, Sarah cut my hair for the first time, and talked through my hair type etc and did a great job.
5. maj 2021
Uopfordret anmeldelse
Warm and friendly Willow Hair
Friendly, emphatic atmosphere and always great hair care!
1. maj 2021
Uopfordret anmeldelse
I am pleased to have had my hair…
I am pleased to have had my hair highlighted and shaped after over 4 months. Natalie was very patient and helpful and I am delighted with the result.
29. april 2021
Uopfordret anmeldelse
Besvarelse fra Willowhair
Thank you for your review Maria :)
Highly recommended
Airy, spacious salon; friendly, talented staff; many loyal customers who have used the salon for years like me, and this in itself is a top commendation.
27. april 2021
Uopfordret anmeldelse
I had such a great haircut with Natalie…
I had such a great haircut with Natalie - absolutely loved it and will be back!
23. april 2021
Uopfordret anmeldelse
Great haircut!
I had a great haircut today. The salon is welcoming and friendly, overal it was an extremely positive experience.
Thank you
22. april 2021
Uopfordret anmeldelse
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