2nd time ordering from here, however this experience was much worse than my first. Customer service was practically non-existent - my item was not shipped until over a week after ordering. I chased up... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Requested for a fast delivery as I needed it by Saturday, order was shipped same day and arrived the next, quality also great and garment was lovely
Saw a lot of these brand on TikTok and thought I’d order a tracksuit. £130 order placed soon approaching 2 weeks ago. Haven’t received any updates on dispatch or delivery. Have sent messages on instag... Se mere
Items did take longer than expected to arrive (approx 2 weeks) however after messaging on social media found out there was a delay in distribution due to bad weather and once it was posted delivered... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
British fashion label.
Kontaktoplysninger
Storbritannien
- williamgiles.co.uk
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 65 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Took over a week to come
Took nearly two weeks to come. T-shirt labeled as 100% cotton feels and smells like polyester.
Ordered an XL and received a Large
Ordered an XL and received a Large. Tried to email to arrange a refund and have heard nothing back. Very disappointing.

Besvarelse fra William Giles
Summer Shirt
Delivery did take a few days but team were helpful and responsive on social media and I loved the shirt when it arrived. Would definitely buy from here again
My boy and I ordered the mystery gift &…
My boy and I ordered the mystery gift & he ordered 2 and I ordered 1. We both got the same top. He got the same top twice. The Tee is nice but we knew William Giles just give everyone their last bit of stock.
Amazing products from the mystery sale
Amazing products from the mystery sale. Slight hiccup with postage but they were helpful in sorting it out. Will Order again in the future 100%
Parcel delivery hasn’t been paid in full…
Parcel has been sent but the delivery that I paid for I need to now pay more delivery as the parcel hasn’t had enough postage paid for on it. So I have to wait longer and still hadn’t come through. Complete faff !
Haven’t received order which was placed…
Haven’t received order which was placed a week ago with 48 hour delivery
I was worried about ordering due to…
I was worried about ordering due to some of the reviews. However, my order came quickly, and the clothes are excellent quality.
I would order again
Great company to order from with…
Great company to order from with quality clothing.
Super quick delivery and great customer service.
Would definitely recommend.
Superb clothing
Superb clothing
Wear super comfy
Washes well
Delivered in days
Value for money
Absolutely great clothing
Absolutely great clothing ! I’ll be promoting it soon on my instagram
Same issues as everyone else ordered on…
Same issues as everyone else ordered on 11th December was told on 8th January will receive order within 2 weeks. One month after that and several emails and messages on social media was told will get a refund yet nearly another 2 months later still no refund even my bank have turned around and told me they can’t do anything. Absolute joke, don’t understand how the company is still running, disgusting service. Taking peoples money and not fulfilling orders. When I comment on there social media posts to ask for help or to state I am still waiting for my order still - they delete the comments. Disgrace.
THEY DONT GIVE REFUNDS
Returned my shirt as didn’t fit as expected, messaged them several times on email and instagram. Ignored every time haven’t issued a refund
I ordered in August still haven’t…
I ordered in August still haven’t received my order requesting a refund and awaiting reply sent numerous emails
Order number 6713
Would rate zero if I could
Would rate zero if I could, most unprofessional company ever! After waiting 3 weeks for my order and returning within a few days of receiving it, still haven’t had any refund 6 weeks later! After many attempts at contacting their customer service I have heard nothing back! Dont order from here! Vile company
Anyone there?
Hello,
Could ,someone look into this,please? I've sent some items back ages ago, I kept getting in touch with you, but no reply at all, I have the proof of postage and return to you,the parcel reached your Company on the 6th of January, order number 7890. Please, refund my items, thank you very much
I do not recommend!!!
I had ordered from William Giles on Boxing Day my order had a 3 week delay and since that announcement I have heard no more about where my order is even though I have emailed 3 times and had no response and even tried to message them on instagram and have not had a response I would not recommend ordering from this brand!!!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







