Wildflower Cases Anmeldelser 

371
TrustScore 3.5 ud af 5

3,3

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Horribly clunky phone case. the super thick black border makes it difficult to swipe down to see the time or notifications. DO NOT GET if you have SENSORY issues. will have to get used to this unfortu... Se mere

Bedømt til 1 ud af 5 stjerner

seriously aggravated with the customer service on this team. my friend tried to return her purchase (within the given return policies), emailed twice and still hadn't gotten a response. I decided that... Se mere

Bedømt til 5 ud af 5 stjerner

I've used these cases since the iPhone 11 pro max. My phone has never cracked or shattered in these cases. I've even accidentally dropped it from a 3rd story lol (it was perfectly untouched no scratch... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I’ve always loved Wildflower cases for their stunning and unique designs. My most recent purchase arrived with a scratch, but their customer service was amazing—they responded quickly and issued a 3... Se mere

Virksomhedsoplysninger

  1. Butik med modetilbehør

Skrevet af virksomheden

Wildflower cases are unique and one-of-a-kind just like you. Accessorize your iPhone with the limited edition cases designed by Devon and Sydney Carlson.


Kontaktoplysninger

3,3

Middel

TrustScore 3.5 ud af 5

371 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 16 % af deres negative anmeldelser

Det tager typisk over 1 måned at svare

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,3

Alle anmeldelser

(371)

49 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Great Customer Service

I ordered from Wildflower Cases about a week before I moved from my current address. I contacted them to ask how long their processing time was (1-3 days) since I had ordered 1-2 day shipping to receive the case before I moved. They were very reassuring that my order would processed and delivered within the time frame, but in the event of a delay, they assured me that they would contact me to change my shipping address. Overall a wonderful customer service experience my new case is lovely.

4. juni 2024
Uopfordret anmeldelse
Wildflower Cases-logo

Besvarelse fra Wildflower Cases

Awesome! So happy to hear about your experience! We appreciate your support! <3

Bedømt til 5 ud af 5 stjerner

CUSTOMER SERVICE 5/5


I recently decided to purchase a Wildflower phone case after hearing many great things from my friends. I was excited to receive my new case, and the experience exceeded my expectations right from the start.

As soon as I placed my order, I received an email from Wildflower's customer service team. They reached out to let me know they were available for any questions or concerns, which was a nice touch. When I hadn't received a tracking link for my case, I decided to follow up with them.

The response from their customer service was incredibly prompt and helpful. They provided me with all the information I needed and ensured I felt valued as a customer. It was clear that Wildflower not only values customer experience but also prides itself on providing quality items.

Overall, my experience with Wildflower has been fantastic. From their attentive customer service to the high-quality product, I couldn’t be happier with my purchase. I highly recommend Wildflower cases to anyone looking for a new phone case.

6. juni 2024
Uopfordret anmeldelse
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Besvarelse fra Wildflower Cases

We appreciate your kind words! So happy to hear about your experience with us! Beyond appreciative <3

Bedømt til 1 ud af 5 stjerner

Horrible designs and makes you pay a…

Horrible designs and makes you pay a fee to return it. The case looked nothing like the picture and the design was so grainy it looked cheap. I

5. juni 2024
Uopfordret anmeldelse
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Besvarelse fra Wildflower Cases

Hi Kayla! It does look like our support team has reached out to you and have resolved this issue for you! If further assistance is needed please contact our support team and they will be happy to help! Thank you!

Bedømt til 5 ud af 5 stjerner

This brand means SO much to me

This brand means SO much to me! Kind, consistent, always helpful, and the most protective (and cutest) cases I’ve ever owned! Thank you guys for always coming thru !!

Love my Wildflower fam 🌹🌸💐🌷🌻❤️💋

3. juni 2024
Uopfordret anmeldelse
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Besvarelse fra Wildflower Cases

Thank you for being a loyal customer! WF Fam <3 YOU!

Bedømt til 5 ud af 5 stjerner

Amazing experience✨

I love wildflower cases so muchhh and the new designs they come out with, and the overall protection of the cases are so good! My phone has never even gotten a scratch while using these cases. Shipping is also very quick imo i’ve never had an issue. Customer service is always 10/10 they respond rapidly and also very kind and understanding. Just 10/10 all around, i’m always recommending them to people who compliment my cases💘

3. juni 2024
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Besvarelse fra Wildflower Cases

So ecstatic to hear this! We appreciate your love and support!!!

Bedømt til 5 ud af 5 stjerner

I love my wildflower cases!

I love my wildflower cases. The unique sleek style is always a staple with my outfits.

I’ve only had one incident with an item, but the customer service team was very helpful, friendly, and they provided me with a solution that best fit the situation.

I will continue to buy from wildflower!

26. maj 2024
Uopfordret anmeldelse
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Besvarelse fra Wildflower Cases

WF <3 you! We appreciate your continued support!

Bedømt til 5 ud af 5 stjerner

Love WildFlower cases!

I was recommended wildflower cases by a friend. My experience with wildflower cases have been really good. I am very clumsy so I’m dropping my phone every time I go out somewhere. But I love the fact that there are so many options and the look is sleek but very durable. I most definitely recommend wildflower cases if you are looking for cute cases but also durable/sleek!

20. maj 2024
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Besvarelse fra Wildflower Cases

Yay! We are so happy to hear you had a great experience with us!

Bedømt til 5 ud af 5 stjerner

We have bought several Wildflower…

We have bought several Wildflower iPhone and AirPod cases and have always been so happy with them. They are beautiful and durable and look as good at 6 months as they do new. They just feel very high quality and we have never been disappointed in any of our purchases.

23. maj 2024
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Besvarelse fra Wildflower Cases

Thank you for leaving us this amazing review! We appreciate your support!

Bedømt til 5 ud af 5 stjerner

only cases i’ve had on my phone since…

only cases i’ve had on my phone since 2019. never once had a screen crack (no screen protector) i am always beyond happy with the purchasing/shipping/wearing process of these cases and the companies customer service. cutest designs in the case world and i feel immediately connected to anyone else with a WF case in public. support family owned companies !

16. maj 2024
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Besvarelse fra Wildflower Cases

Wow! We appreciate your loyalty and support!! Thank you for sharing your experience!

Bedømt til 5 ud af 5 stjerner

Best customer service ❤️

Always super communicative, kind, and helpful! They always are quick to respond and super on top of issues at hand. Jackelin was the best with helping me figure out a shipping issue.

15. maj 2024
Uopfordret anmeldelse
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Besvarelse fra Wildflower Cases

Amazing! So glad to hear! We <3 you!

Bedømt til 5 ud af 5 stjerner

Very cute cases!

These cases are very good! Not only are they so cute they protect your phone. I have dropped my phone a couple times without a screen protector and the case has helped my phone have no cracks! They have so many different designs that I love, would definitely buy another!

9. januar 2024
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Besvarelse fra Wildflower Cases

So happy to hear! We appreciate your kindness and support!

Bedømt til 5 ud af 5 stjerner

Wildflower case review

My wildflower process went very smoothly! They had a lot of case choices for older phone models, like the iPhone 11, and the phone cases last a very long time. Checkout also went very quickly and efficiently!

7. maj 2024
Uopfordret anmeldelse
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Besvarelse fra Wildflower Cases

So happy to hear about your experience! We <3 you!

Bedømt til 5 ud af 5 stjerner

Resolved problem

I used to order cases from a wildflower for a long time almost 5 years. Please, don’t buy from them! This is the last time that I ordered from their website. I placed an order 20 days ago and my package is stuck somewhere and I am not able to find any information. I reached out to them thousands times, call them on the phone. They gave me always the same answers: sorry for delay etc. They said that they shipped package by priority but what kind of priority is this? To wait for a package more than 20 days. This is unprofessional and ridiculous. Especially when you pay for a case 37 dollars and for shipping 20 dollars and more. Don’t buy from them you don’t need this stress.

And this is their reply as you can see down below. We do our best bla bla. No, you don’t. You should send me a package via DHL not any other cheap courier that is why I am waiting for package this long. I hope you gonna understand one day how is it important to treat you customer right! And how much money we spend on your cases and shipping! And you giving us basic response as usual that is not your fault! It is your fault!!!! You are choosing how you gonna send these packages not me!

After all this mess Jackeline from support sent me another package! Thank you! This is how you supposed to handle these kind of situations! Have a nice day!

23. april 2024
Uopfordret anmeldelse
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Besvarelse fra Wildflower Cases

Hi Sasa, it looks like our customer service team is actively communicating with you regarding your package. We do apologize for the delay, however, please note that delays are completely out of our control. Your package was shipped using DHL, looking into your tracking it does seem to have updated late last week, please note that weekends are non-business days and can affect when your tracking will update. Again any shipping delays are out of our control and our team is assisting you to the best of their ability. Thank you!

Bedømt til 5 ud af 5 stjerner

Great communication, time efficient, and kind!

I had a product defect and reached out to wildflower. They got back to me very quickly and immediately helped with a solution. A replacement is already on the way. They were so kind, helpful, and efficient. This experience made me love this company even more than I already do!

23. april 2024
Uopfordret anmeldelse
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Besvarelse fra Wildflower Cases

So happy we were able to get this resolved for you! Thank you for letting us know about your experience!

Bedømt til 5 ud af 5 stjerner

Excellent

I have only had the best shopping experience. Helpful and fast communication. And in addition, the cases are beautiful and of high quality.

19. april 2024
Uopfordret anmeldelse
Wildflower Cases-logo

Besvarelse fra Wildflower Cases

We appreciate your kindness and support! So happy to hear you had a great experience with us!

Bedømt til 1 ud af 5 stjerner

Worst customer service ever

The WF emblem of my phone case came off so I reached out to customer service to get the case replaced. They have a policy that you get a new phone case should smth like the WF emblem falling off happen within the first 6 months since receiving it. I was within that time frame but the answer I got from them was "your case exceeds the 6 months, there’s nothing we can do.". After that I send a follow up email with proof that the shipping notification email was send out less than 6 months ago meaning the delivery date was even later and I got ignored. I then send ANOTHER email which also got ignored. To this day I have not received an answer to the several complaints I’ve made. This is scammer behavior on their part. Never again!

14. februar 2024
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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