My daughter and I travelled to Tanzania for safari in March (followed by a few days for relaxation in Zanzibar). Our holiday was arranged by a wonderful travel agent in the UK (Yellow Zebra) and Wild... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We had the most incredible, once-in-a-lifetime holiday thanks to Tess and the team. From the moment we arrived in Cape Town to the end of our trip in South Africa, everything was seamless and beau... Se mere
My trip doesn't start for a few mos but planning it was interesting & surprisingly fun. Angela assisted me through every step. She answered each question I had & was very attentive. It's so refresh... Se mere
Virksomheden har svaret
Two years ago we had a fabulous trip to Namibia with Wilderness Safari . In December 2022 we are planning a trip to Botswana and Zambia with our 2 children and 2 grandsons. I contacted Emma with WS an... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
As a world leading conservation and hospitality company, we are the proud custodians of our planet's most significant wild places, each chosen to be part of our Collection for a specific purpose and all linked to protecting the land and life that exists there. Our destinations are vast, remote and untamed, and represent true wilderness. With access to over 6 million acres of private land, we offer intimate wildlife encounters and experiences that will leave you changed forever #WeAreWilderness
Kontaktoplysninger
Malcolm was very confident and…
Malcolm was very confident and knowledgeable. It was was easy to trust his advice and experience.
1. februar 2023
Besvarelse fra Wilderness
Dear Eddie,
Thank you for taking the time to write this review. We pride ourselves on the first-hand knowledge of our travel specialists and it is great to hear that Malcolm’s expertise has come across to you during your booking.
We wish you a memorable experience.
Kind regards, The Wilderness Team
Anneli was so very helpful
Anneli was so very helpful. She was an absolute pleasure to deal withand got us exactly what we were looking for trip is for sept 2023
12. marts 2023
Besvarelse fra Wilderness
Dear Charlotte,
Thank you for taking the time to write this review for us - it is very much appreciated. We are so delighted to hear that you enjoyed the planning process with our Travel Expert Anneli, and that you have exactly what you were looking for in your trip.
We wish you a wonderful time away.
Kind regards, The Wilderness Team
Find the option that fits our preferences
I had a great experience making reservation. The travel expert asked about our family’s goals and preferences for the trip. Then, she provided three very sensible options. We were able to choose the option that best meets our needs.
6. marts 2023
Besvarelse fra Wilderness
Dear Waewkanee,
Thank you for your time to write this kind review. It is great to hear that you felt your travel expert, Angela, was able to provide you with a range of options in line with your family goals and aspirations. We are very proud of the knowledge of our safari experts to create bespoke itineraries.
We wish you a memorable adventure and hope to hear about it on your return.
The Wilderness Team
Besvarelse fra Wilderness
Dear Manjeri,
Thank you for sharing your experiences booking with Wilderness. We wish you a wonderful trip.
The Wilderness Team
Emmanuel was our guide/driver for 3…
Emmanuel was our guide/driver for 3 days….could not have asked for a better person then him. Very genuine and personable……he provided the small details that always make a vacation special….very dedicated to his work…….loves people and his country
31. januar 2023
Uopfordret anmeldelse
Besvarelse fra Wilderness
Thank you for your kind review. We are so please to hear that Emmanuel looked after you so well.
The Wilderness Team
Planning a safari
We haven't taken the tour yet, but the planning process has been delightful. When we started, my wife and I knew only that we wanted to do an Africa Safari. We didn't know where or when or how long or how much it would cost--literally clueless.
Anneli introduced herself and by the time she was done we have planned what I'm sure will be a trip of our lives. We've traveled fairly extensively, and pretty much know what to look for in an agent. Anneli's patience with my ever changing requests was outstanding. She was extremely flexible in offering options and was always aware of staying around our budget once she advised what it might cost to do all of what we thought we wanted.
I'll have more to say when we return from the safari, but I can't imagine that it will be anything but a glowing review.
1. februar 2023
Besvarelse fra Wilderness
Dear JL,
It is great to hear that you have enjoyed working with your travel designer, Anneli, and the Wilderness team to create your journey - and that you feel you have been well looked-after. We do pride ourselves on our in-depth knowledge of the places we send our clients to and are always mindful of budgets we are given, so it's good to know that this has come across for you.
We wish you a wonderful adventure and cannot wait to hear about it when you get back.
The Wilderness Team
Wilderness booking
We made booking via Wilderness direct for our holiday in Africa. Interaction was great and information and booking site was very good.
17. januar 2023
Besvarelse fra Wilderness
Dear Kristof,
Thank you for taking the time to write a review of your booking experience with us - we hope your actual safari experience is just as enjoyable and further exceeds your expectations.
The Wilderness Team
Quick, accurate and friendly
Quick and friendly response in any attempt to contact Wilderness. I always git accurate information and feedback without having to ask for it. Information provided is complete and helpful.
24. januar 2023
Besvarelse fra Wilderness
Dear Thomas,
We’re very glad to hear that you have found planning your trip with Wilderness an enjoyable experience and thank you for taking the time to write this kind review.
We wish you a wonderful adventure and look forward to hearing about it on your return.
The Wilderness Team
Besvarelse fra Wilderness
Thanks for your review Jacques! We’re really glad to hear you feel you’ve been well looked after. It’s a great trip you’ve got lined up there…time to start looking forward to it!
The Wilderness Team
Davison Camp Review
The service received from initial enquiry to the safari itself was exceptional. It was friendly, helpful and efficient. A superb level of communication and I especially liked the 'checking in' emails/communications along the way to ensure we did not have any questions/queries.
Highly recommend this company.
5. januar 2023
Besvarelse fra Wilderness
Dear Tracey,
Thank you for taking the time to write this review. We’re thrilled to hear that you had an exceptional experience on safari. It’s also great to hear that you felt the pre-trip communication was helpful in ensuring all your questions were answered and you were fully prepared.
We hope to be able to take you on another safari soon!
The Wilderness Team
Our trip to Botswana, Cape Town and Rwanda
Our trip to Botswana, Cape Town, and Rwanda
Oct. 30 to November 18, 2022
Summary
Our 20 day trip from the USA to Africa included six days in Botswana at Vumbura Plains Camp, operated by Wilderness Destinations and Zarafa Camp, operated by Great Plains. In Cape Town, we stayed four days at Coventry Bantry Bay and in Rwanda, we stayed two days at Serena Kigali, and three days at Bisate Lodge, operated by Wilderness Destinations. Every place where we stayed provided us with beautiful accommodations and impactful experiences.
The entire trip was meticulously organized by our contact in London, James Shortt, who, throughout the lengthy planning, was very accessible and always provided detailed answers to my questions. He was very, very helpful. We highly recommend James as a contact for any Africa trip.
The itinerary itself, along with supporting material, was thorough, succinct, and answered any questions we may have had. Every detail was included in the itinerary. A representative from Wilderness met and either escorted us or drove us to our next destination. We never had to worry about how to maneuver the airport or how to get to the sights we wanted to see. The representatives were always prompt, helpful and pleasant.
Each camp in Botswana and Rwanda was amazing. Not only were they beautiful and luxurious, but you felt as if they blended into the local landscape harmoniously, The hotels were also very elegant with amenities and restaurants that exceeded our expectations.
You can be very assured that all the staff, guides, drivers, etc., you encounter an your trip are extremely knowledgeable, professional and accommodating.
Our trip was an experience that has provided us with memories that are priceless. I would most definitely recommend James Shortt and Wilderness Destinations for anyone considering a trip to Africa. You will be pleased.
1. november 2022
Besvarelse fra Wilderness
Dear Patricia,
Thank you very much for taking the time to tell us about your recent safari - we really appreciate it. It’s great to hear that James thoroughly understood what you wanted from your trip and that his meticulous planning and expert knowledge meant everything went to plan while you were there.
As you are already in the process of planning your next trip with Wilderness, we are so glad you've chosen to travel with us again. We can't wait to hear how Namibia compares as a destination.
The Wilderness Team
Namibian safari with Wilderness
Malcolm from Wilderness was very quick, knowledgable and professional. We told him what we would like to do in Namibia and he put together a fabulous itinerary for us to review with suggestions for accommodation and recommended times to be spent in each location. This was all completed and confirmed within a couple of days. Excellent service!
9. januar 2023
Besvarelse fra Wilderness
Hi There,
We’re glad to hear that you found dealing with Malcolm such a great experience and that your safari was designed and booked in just a couple of days. We pride ourselves on the knowledge and responsiveness of our travel experts, so it is great to hear you felt you received ‘excellent service’ in this respect.
Safe travels and have a wonderful time!
The Wilderness Team
Anneli is the best
Just wanted to take a minute and share some kind words about Anneli. I filled out an interest form on the Wilderness website inquiring about planning a trip for my wife and I to Southern Africa for April-May. Anneli contacted me within 24 hours and scheduled a call to gauge our interests and get the ball rolling on scheduling an itinerary that fit our interests. From start to finish with planning our trip she was extremely responsive and helpful. She took a genuine interest in what we wanted to do and see. She is extremely knowledgeable about the Wilderness camps, the different areas in Africa, and the places to visit during the time we wanted to travel. She crafted several itineraries for us and was always happy to make changes for us as we saw fit.
At the same time, we were talking with a planner from &beyond, but it was a no brainer for us to go with Wilderness because of her attentiveness, knowledge, and customer service. She went out of her way to carefully craft a trip just the way we wanted and offered infinite advice about timing, location, and which camp to choose.
We’ve paid our deposit and are fully booked to stay at all Wilderness camps (other than a hotel at Victoria falls) during our stays in Namibia, Botswana, and Victoria Falls and it’s all thanks to her.
In a world where all people do is complain and write negative reviews, I wanted to take a minute to make you aware of how excellent she was and how excited we are to have Wilderness host us on a trip we know will be one to remember. She really blew &beyond out of the water and we couldn’t be more excited for our trip in April.
1. december 2022
Besvarelse fra Wilderness
Dear Zach,
Thank you for taking the time to write this review for us - it is very much appreciated. It's great to hear that you felt Anneli really understood what you were looking for in a trip and that her expert knowledge could give you several itineraries to choose from. We are very proud of our team's responsiveness to queries and safari experience, so it's great to hear that you have appreciated these aspects in particular!
We hope that your actual safari in April is just as enjoyable as the planning process and further exceeds your expectations.
The Wilderness team
Highly professional agency
Wilderness Safaris is highly professional in terms of consulting, presenting the journey (online tool with video and music), communication, invoicing.
1. december 2022
Besvarelse fra Wilderness
Dear Tina,
Thank you very much for taking the time to write this very kind review and for choosing to travel with Wilderness Safaris.
It's great to hear that you have had a pleasant planning experience and have enjoyed working with our team to put together your perfect safari adventure. We hope that your trip is just as enjoyable and we’d love to hear how it all goes on your return.
Kindest regards,
The Wilderness Team
Besvarelse fra Wilderness
Dear Clemence,
Thank you very much for your review – we really appreciate it!
It's great to hear that you have had a positive planning experience and enjoyed working with the team. We hope your trip lives up to your expectations and look forward to hearing all about it!
Safe travels,
The Wilderness Team
Well the first hotel in Kigali was okay…
Well the first hotel in Kigali was okay except we didn’t realise the cheaper rooms were very small. ( but booked by Chris)
Bishops House had only one guest staying so we were the only ones when he left. But excellent place and service.
The driver was excellent.
Overall an amazing trip but we felt it would have been even better seeing Gorillas in uganda as there is more there.
16. november 2022
Besvarelse fra Wilderness
Dear Grace,
Thank you very much for taking the time to tell us about your recent safari trip - we really appreciate it!
We are sorry to hear about the small room size at your first hotel. We are pleased that you enjoyed your stay at Bishops House and that everything went according to plan. We hope it was a wonderful and memorable adventure.
If you are even interested in a return trip, please don’t hesitate to contact us again – and until then, we wish you all the best.
Kindest regards,
The Wilderness Team
Amazing experience! High recommend!
Amazing experience! A first-class operation across all levels. Helpful, friendly staff and luxury accommodations. Tobu Tree allowed us to get close to the staff and learn about their lives. Qworke was nicer but there is less time with the staff. Both were special. It is a once-in-a-lifetime trip that I would gladly take again!
5. november 2022
Besvarelse fra Wilderness
Dear Laurie,
Thank you very much for taking the time to write this very kind review, we really appreciate it!
We are thrilled to hear you had a wonderful experience with Wilderness and felt taken care of every step of the way. Your trip sounds fantastic, and it certainly seems that you have been bitten by the safari bug!
We do hope we can take you back again one day and show you even more! Enjoy all the lovely memories you made!
Kindest regards,
The Wilderness Safaris Team
Your people in London were helpful in…
Your people in London were helpful in creating a good agenda.
We do think that the total price is very high. Price went up too much lately.
19. oktober 2022
Besvarelse fra Wilderness
Dear Meir,
We are glad that you’ve found dealing with our travel designers in London worthwhile, they’re an experienced team!
Prices are always difficult to get right. We put a lot of thought to value each year, making sure we sense check our rates across the industry as a whole and focus on offering the best experience for our clients. Protecting our destinations - the habitats and ecosystems we manage - is a wonderful challenge. We put a significant amount of our earnings back into the areas we protect, into the land we manage and the animals that live in and migrate through our regions. We support so many communities through what we do as a company.
We look forward to hosting you and showing you how it all fits together. Every year we do our best to improve our products and service.
Kindest regards,
The Wilderness Safaris Team
excellent customer service
Commitment to customer service. knowledgable guides.
particularly enjoyed Potato Bush.
29. oktober 2022
Besvarelse fra Wilderness
Dear Helen,
Thank you so much for your very kind words and for taking the time to write this very helpful review of your recent safari trip with us. We are very pleased to hear you were happy with our services and that you had a wonderful time.
We look forward to taking you back to explore more of Africa in the future.
Kindest regards,
The Wilderness Team
The perfect Safari
Our trip was absolutely amazing and fantastic, we couldn’t have been happier. Everything ran very smoothly and the experiences were wonderful!
10. november 2022
Besvarelse fra Wilderness
Dear Peter,
Thank you so much for taking the time to write this lovely review for us!
It is fantastic to hear that everything went according to plan while you were away and that you had a fantastic trip!
We hope we can help you plan a return trip to explore more of Africa in the future.
Kindest regards,
The Wilderness Team
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