Quick turn around. From order to delivery. Fast and reliable internet connection. Made simple and easy to return label delivered together with the WIFI unit. Well managed and will be using again... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I moved house and the router i received gave me an immediate link to work and all my other devices until my fibre to property went live. From order to deposit refund the whole process just worked. I w... Se mere
Item delivered next day after ordering. Simply plug into mains socket and connect WiFi in Settings as usual on your devices. So simple, as was paid return using address label included in original p... Se mere
Customer service was good and delivery was as advertised. But the speed on the device was awful. 3.6mbps. We needed it for an additional 2 weeks + in the end but didn’t extend the hire as it was on... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Hire Temporary Wifi internet device to get short-Term internet in the United Kingdom. Wifi Hire provides you with wifi internet device rental for home and business.
Kontaktoplysninger
Storbritannien
- wifihire.co.uk
4,1
God
265 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Quick turn around
Quick turn around. From order to delivery.
Fast and reliable internet connection.
Made simple and easy to return label delivered together with the WIFI unit.
Well managed and will be using again if there will be the need
15. april 2026
Worked first time!
I moved house and the router i received gave me an immediate link to work and all my other devices until my fibre to property went live. From order to deposit refund the whole process just worked. I would recommend without hesitation.
23. april 2026
Uopfordret anmeldelse
WiFi Hire was a godsend when Openreach…
WiFi Hire was a godsend when Openreach wouldn’t come out for 14 days!!! I could work, watch Tv and have my phone all connected and never had a drop in service! Thank you so much! Would recommend you to anyone!
6. april 2026
Uopfordret anmeldelse
Wifi Hire - 5 Stars
Easy to order, fast delivery and system worked very well.Really great communication and so simple to return after use.Highly Recommend.
23. april 2026
Uopfordret anmeldelse
The wifi equipment arrived quickly
The wifi equipment arrived quickly. It was so easy to set it up. Plug it in and wifi was really good.
11. april 2026
Uopfordret anmeldelse
Temporary WiFi
Needed some temporary wifi after a house move.
Found WiFihire to be quick, easy and hassle free.
WiFi had decent speed, plenty enough for 2 phones and tv.
Will definitely use again
22. april 2026
Uopfordret anmeldelse
Item delivered next day after ordering.
Item delivered next day after ordering.
Simply plug into mains socket and connect WiFi in Settings as usual on your devices.
So simple, as was paid return using address label included in original packaging. Stress-free transaction for elderly technophobes.
15. april 2026
Low signal. Customer service was good.
Customer service was good and delivery was as advertised.
But the speed on the device was awful. 3.6mbps.
We needed it for an additional 2 weeks + in the end but didn’t extend the hire as it was only marginally better than the non existent phone signal.
Shame, as it’s a great idea, when it works.
9. april 2026
Uopfordret anmeldelse
Unusable Wi-Fi and no response from support
Very disappointing service. I ordered Wi-Fi for my whole house, but the connection has been weak, keeps disconnecting, and is so slow that it can barely load basic websites. Even downloading simple papers is difficult. I live alone and do not stream or use Zoom, so this level of poor performance is unacceptable. It is slower than mobile 5G.
I contacted them at info@
, where they say replies are fast, but I did not receive proper help. I also did not receive a proper contract confirmation email, only payment confirmation (no reply email). Overall, poor internet quality and poor customer service. I would not recommend them.
4. april 2026
Uopfordret anmeldelse
Besvarelse fra Wifi Hire
Hello Hanan,
Thank you for your feedback. We apologise for any inconvenience experienced.
In a situation where a local area is experiencing telecom mast issue affecting that local area where the device is being used, our standard procedure involves investigating the speed issue first to identify the cause and see if it can be resolved remotely. We then check to see if an alternative network (which isn't experiencing a telecom mast issue at that local area) is available.
I have investigated this, and I can see that you reached out to us and the customer service team have been replying your messages and you have also been replying them. I can also see you sent a screenshot of a speed test around mid-day yesterday, and a customer service team member replied you 17 minutes after the screenshots were received and you also replied .
Given this is an ongoing hire, and Trustpilot wouldn't be an ideal place to provide customer service support, I would recommend communicating with the customer service team through your existing email thread so that they can be in the best position to support you.
Kind regards
Wifi Hire
Doesn’t work reached out to company no…
Doesn’t work reached out to company no reply wasted £44
4. april 2026
Uopfordret anmeldelse
Besvarelse fra Wifi Hire
Hello Susan,
Thank you for taking the time to give us your feedback. We apologise for any inconvenience experienced.
Regarding the internet not working, In situations where there is a local/regional telecom mast issue affecting the local area where a device is being used, our standard procedure involves investigating the speed issue first to identify the cause and see if it can be resolved remotely. We then check to see if an alternative network (which isn't experiencing a telecom mast issue at that local area) is available.
Regarding reaching out to us, I have investigated this, and I can see that you reached out to us on the 4th of April and a customer service team member responded to your email on the same day, requesting for the postcode where the device was being used so the network in that area can be investigated.
I can see that you provided a postcode and a team member requested for some other information but you are yet to respond to the email and follow up emails have been sent.
I can see this is an ongoing hire. Given that Trustpilot wouldn't be an ideal place to provide customer service support, I would recommend you respond to the customer service emails so that they can be in the best position to support you.
We apologise for any inconvenience experienced.
Kind regards
Wifi Hire
good option for wifi back up
good option for wifi back up - speedy service and helpful advice
24. marts 2026
Swift product delivery.
Swift product delivery.
Swift activation of add ons
Swift refund.
Swift wifi. Excellent service
19. marts 2026
Fast and reliable
Easy, reliable and accurate speeds advertised. Not 5 stars due to the relentless emails asking for a review.
12. marts 2026
Fast delivery
Fast delivery, gets you out of a pickle.
The device arrived super fast, there is no set up needed. Plug and play. we had decent internet, limited to the main room, but the signal was good enough to run the tv and use our devices.
12. marts 2026
First Wifi box was 2 days late so they…
First Wifi box was 2 days late so they sent another then both arrived together. I then needed to keep the second box as the signal would reach the whole house and they wouldn't do a deal to keep the second box even though it had been delayed. Then 1 week after returning both boxes I get an email to say I had not returned even though they were sent back using the recorded delivery labels provided. Device did the job required but customer service is awful.
19. marts 2026
Besvarelse fra Wifi Hire
Hello Nathan,
Thank you for taking the time to give us your feedback. We are glad to know the device was a helpful when you needed it.
Regarding the delivery of the device:
I've checked the Royal Mail tracking page and it shows your initial device was dispatched on 28th February via next-day delivery. Unfortunately, Royal Mail experienced a logistics delay. To minimize your wait, I can see a customer service team member processed a replacement device for immediate next-day delivery.
I can also see from the Royal mail tracking page that both the original and replacement units arrived on the same day. Hence a customer service team member had requested the return of the 2nd device, but you expressed a desire to keep both of the devices. Hence, a guide was provided on how to pay for the rental of the second unit, which you subsequently completed.
Regarding the email you received after your rental ended, reminding you to return the device:
I have looked into this and can see it was an automated message sent by our system because the device status hadn't been marked as received at the time. Apologies for the automated return reminder email.
Kind Regards
Wifi hire
Such a great company
Such a great idea when my broadband took ages to be installed, delivered when they said, easy to post back and deposit returned quickly. Would definitely use again!
6. marts 2026
We just moved and had no internet so…
We just moved and had no internet so this was perfect for temporary WiFi.
5. marts 2026
Excellent WifiHire
So easy to work with this provider, from booking, to in use instructions, to the return of the device. They have everything covered for you. Would recommend and look to use again.
24. februar 2026
Fantastic service
Fantastic service, easy to use and very convenient when you need it! I just moved in to a new house and my wifi company messed me around and did not work for to long! Found wifihire and gave it a shot had to keep extending bug it was so easy to do this
27. februar 2026
Excellent communication and service
Excellent communication and service. The product worked well too. Would highly recommend.
5. marts 2026
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.