We Vintage Anmeldelser 

121
•
TrustScore 2.5 ud af 5

2,7

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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

I purchased a vintage jacket for my sons birthday. 3 weeks passed by no response despite sending 2 emails every day along with leaving voice mails and trying the online chat. No response. I can assume... Se mere

Bedømt til 5 ud af 5 stjerner

ordered a north face puffer, and arrived a week later. a few signs of previous wear but wasn't expecting the quality to be brand new. great customer experience and great website. would love to see a m... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Still waiting on my daughters jacket to arrive. No correspondence from them About delivery, days 48 hours. No email to be able to contact them - feeling like I have been scammed and lost my money.... Se mere

Bedømt til 5 ud af 5 stjerner

At first I was sceptical, seen some mixed reviews on here but after dealing with We Vintage I couldn’t recommend them enough. Ordered on Sunday evening and my items were dispatched on Monday. Received... Se mere

Virksomhedsoplysninger

  1. Vintagetøjbutik

Skrevet af virksomheden

Vintage Clothing Retailer


Kontaktoplysninger

2,7

Under middel

TrustScore 2.5 ud af 5

121 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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2,7

Alle anmeldelser

(121)

4 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

My black puffer just arrived its…

My black puffer just arrived its exactly what I wanted thank you

13. december 2024
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We Vintage-logo

Besvarelse fra We Vintage

Thank you for leaving us a 5 star review!
What a great choice with the black puffer 🙏
We can’t wait to see what your next purchase is.
Thank you,
Will, We Vintage 😊

Bedømt til 5 ud af 5 stjerner

my girlfriends order arrived fast and…

my girlfriends order arrived fast and it’s exactly what she wanted very good

12. december 2024
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We Vintage-logo

Besvarelse fra We Vintage

Thank you for leaving us a 5 star review!
What a great present to give 🙏
We can’t wait to see what your next purchase is.
Thank you,
Will, We Vintage 😊

Bedømt til 1 ud af 5 stjerner

Mis sold me a carhartt jacket that not…

Mis sold me a carhartt jacket that not only wasn’t the stated size but also had major marks not photographed. The jacket was not in the condition stated. We vintage have not responded to my emails and have til the end of today to respond or I’m taking this further.

11. december 2024
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Bedømt til 1 ud af 5 stjerner

Awful

They sent the wrong item and did not get back to me. I called, emailed and messaged but they made not attempt to communicate or rectify the issue.

Do not buy from this company.

3. december 2024
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We Vintage-logo

Besvarelse fra We Vintage

Hi, could you please email us at wevintage@gmx.com and we can get to the bottom of this right away.

Bedømt til 5 ud af 5 stjerner

Fantabulous

Well, I’ve ordered 4 pieces of merchandise goods already. LEGIT, I’m happy client and ships really fast. Just asked for a discount and they will give you on the spot 😆👌🏼

5. november 2024
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We Vintage-logo

Besvarelse fra We Vintage

Thank you so much Aikko! I'm so glad you like your items 😎 Tag us in any photos @wevintage__ !

Bedømt til 5 ud af 5 stjerner

I bought a jacket from them and it's…

I bought a jacket from them and it's really amazing!!! They are very kind, super customer service and I can only say that I'm super happy!! I really recommend buying from them

29. august 2024
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We Vintage-logo

Besvarelse fra We Vintage

Ahh I'm so glad that you like your jacket! Enjoy, and thank you so much for the kind words. :)

Bedømt til 5 ud af 5 stjerner

I wear my carhartt jacket everyday…

I wear my carhartt jacket everyday thank you we vintage i will buy again its great

1. juli 2024
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We Vintage-logo

Besvarelse fra We Vintage

Thank you so much Scott! I'm so glad you like your jacket 😎 Tag us in any photos @wevintage__ !

Bedømt til 5 ud af 5 stjerner

Buzzing

Buzzing, received my order from here to Australia in 5 days !! Will defo shop here again.

28. juni 2024
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Bedømt til 1 ud af 5 stjerner

Be careful - Goods are not always what you purchase.

Awful customer service next step is having to sort legal action as no reply from them via email, Instagram and phone or text. Ordered a North face puffer (for the 2nd time as they messed up before) based on a video they sent of the jacket I was buying. But they did not send this one but one which was the wrong size and a jacket in far poorer condition than the video. Essentially what was delivered was not what we purchased. Was happy to have a conversation or for the correct jacket to be sent but they just have ignored us. All they have to do is reply to the communications and this review could be very different. Just wish they would not just ignore us.

1. marts 2024
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Bedømt til 1 ud af 5 stjerner

You must avoid. Poor condition clothes & awful customer service

First off, I never write bad reviews. But in this case one has to be written to warn others that may be wanting to shop with WeVintage. It seems like they advertise clothes and tend to ship something different in worse off condition. I ordered a Carhartt coat off their website, the one that arrived was a completely different colour tone and condition to the one shown in photos. Mine turned up with holes and genuinely smelt so badly, with dirt and hairs all clogged up in the hood. This kind of condition would be expected when paying a small amount for a vintage coat, but this cost £180. It’s completely unacceptable. They say that items slip through “quality checks”, this is rubbish as it would be impossible to ignore the smell it was in. They don't even disclose on their website that this may be the case of their vintage items.

I contacted them prior to purchasing the coat and they were all helpful and responding within minutes through their live chat. However, when I later contacted them on multiple occasions both through email and live chat asking to return it for a refund… Silence. I had to go through the hassle of raising a chargeback with my bank to reverse the payment. I will also be taking legal action under the Consumer Rights Act.

It really says a lot about a company sending clothes in such poor condition while charging huge amount of money, only to completely ignore multiple customer emails when you have a problem. They really don’t care about customers. I really urge you to shop elsewhere for much better priced secondhand clothes and most importantly, essential buyer protection. I’m not the only one to have had such bad service. I wish I read the negative reviews that others have left beforehand to avoid all of this hassle.

18. februar 2024
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Bedømt til 1 ud af 5 stjerner

Defective Coat

I’ll start this off by saying that the coat is actually nice and that we like the look of it.

However the coat we received was defective, it had very little stuffing in one of the coats arms and so appears flimsy and not fit for use as an actual coat.

Also there is a large and obvious stitch on the back of the coat that is clearly the result of a previous rip, we have been sent a damaged coat.

As it stands the company initially reached out to us to help with our queries on 11/12/2023 however when we have sent the images of the damage to the coat and showing that it is defective, we have not received any further help or guidance regarding this matter and it is now the 19/12/2023.

As it stands, unless this issue is resolved I would not buy from this company as you have to chase them up for answers and you may be sent a defective coat, despite paying premium prices.

We have emailed many times asking for help from the company regarding this matter and have rung the phone number but received no answer. It seems as if the company are not eager to resolve this issue.

Being so close to Christmas it is a shame as we will not be getting the product we payed for in time for Christmas.

19. december 2023
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Bedømt til 1 ud af 5 stjerner

I sent a parcel with gold 2 weeks ago…

I sent a parcel with gold 2 weeks ago and I haven't heard anything!..I tried calling and I've emailed them. I have proof of sending from the post office, not sure what to do now. It was a good amount of gold too, I know its supposed to be insured.

17. november 2023
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We Vintage-logo

Besvarelse fra We Vintage

Hi Julie, I'm not sure this is an interaction you've had with our business, We Vintage Clothing.
We don't sell gold, we sell vintage North Face and Carhartt clothing. Please let email me your order number and I can get to the bottom of this. wevintage@gmx.com

Bedømt til 2 ud af 5 stjerner

Do not recommend, buy a new one.

I bought the jacket last year. I got a jacket with little hole’s in where stuff from the jacket came out. I had it repaired but it looked horrible. A year after the jacket is not puffy on 1 side and looks not good. Would not recommend buying. After all the complaints they blocked me and left me with the jacket. The jacket is too expensive to be bad. The jacket was really old I think. Please contact me! After one year i still do not hear anything from them.

26. oktober 2023
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Bedømt til 2 ud af 5 stjerner

NO customer service

Absolutely no customer service, as the moment you send your possessions, you have to do all the chasing and more chasing and some more chasing.

It is the second time I have used them, months apart, and once you finally get to speak to a member of staff, they blame being understaffed and too many incoming packages. First time, you give them the grace but the second time, it is the same excuses!

Would not recommend or indeed use again, as I have asked for my possessions to be returned due to poor service and ridiculous offer.

25. september 2023
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Bedømt til 5 ud af 5 stjerner

Fabulous

Feel very bad as I previously left a poor review.
I won't go into the ins and outs but the jacket took a while to arrive but this was for a very good reason (found out later). Fabulous jacket.

1. august 2023
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Bedømt til 1 ud af 5 stjerner

Still waiting on my daughters jacket to…

Still waiting on my daughters jacket to arrive. No correspondence from them
About delivery, days 48 hours. No email to be able to contact them - feeling like I have been scammed and lost my money.
Disgusted in the company. Legal proceedings will be taken to get my full refund on item not delivered

17. juli 2023
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Bedømt til 5 ud af 5 stjerner

I love my new jacket

I absolutely love my vintage nascar jacket. It’s unique, it’s in great shape and I’m super happy with it. The shipping was fast, at a good price and the staff were very helpful. I’m very happy with my jacket and my experience, thanks so much.

6. juni 2023
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Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

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