I manage a non-profit that runs summer camps. Due to COVID-19, there were parents who registered their kids for camp but decided to not send them, so refunds were required to be issued. Since some o... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Mira was terrific and solved the mystery straight away. There was an unidentified deposit in our checking acct. Mira researched the source of the deposit and found the answer very quickly. My husban... Se mere
WePay is unequivocally a scam. The same goes for Stripe, Square, and PayPal; they'll treat you just as poorly. Avoid any third-party payment processors at all costs! Once they freeze you... Se mere
Sadly I found out too late that WePay is crooked. Many businesses have the same story, randomly stopped processing payments, held funds and refuse to release to me or refund to clients and it's been 7... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
WePay is more than just a payments API. We deliver Fraud Protection, a great User Experience, and world class Support.
Kontaktoplysninger
350 Convention Way, Suite 200, 94063, Redwood City
- support@wepay.com
- wepay.com
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Thank you Mira!
I needed help with something and Mira got back to me right away to resolve it. Thank you so much!
Payment Issue Resolved Quickly.
Payment Issue Resolved Quickly.
My company was having an issue resolving an issue with recieving our transfer. Sidney was quick to respond and got the issue corrected! The transfer also was quick! Highly recommend WePay!
Chad was fantastic
Chad was fantastic! Quick response time and resolution of my question.
Seán was very helpful in responding to…
Seán was very helpful in responding to my questions and getting us the answers we needed in a timely manner when we set up our account. Thank you!
Mira at WePay was very helpful
Mira at WePay was very helpful. My questions were addressed in a timely manner: the responses were clear and concise. She was also encouraging and approachable in all her comments. Thank you!
I found a charge that I had forgotten…
I found a charge that I had forgotten about and your company responded quickly to my request for information. Thank you!
Chad solved the mystery of the Lantern Payment.
Chad was very timely and complete with his information. It immediately laid my concerns to rest. We forgot we bought tickets for the St. Louis Lantern Festival. So World Order Lantern meant nothing to us, until Chad solved the mystery. He is a good hire. Thanks again for your service.
Refunding canceled event
Mira was very helpful with refunding the attendees from an event we had to cancel. She was very kind and thoughtful.
Refunding for a cancelled event..
Our church had to cancel an upcoming event which some people paid for with WePay.... it was easy to issue one of the first refunds ....the second one involved a bit more since the payment had been made more than 60 days ago... I wrote to the support team and Mira told me what information she would need to complete the refund....voila! Done with help from Mira! Many thanks and our church is very happy with our WePay relationship! Thank you!
Great customer service!
Thank you for your great customer service. In the last few days Mira has provided invaluable support to me by helping me issue refunds in this time of the coronavirus. On behalf of all my event participants thanks very much for the prompt, efficient, and professional service, Mira!
Thank you so much WePay!
Thank you so much WePay!! What you provided was wonderful customer support. You communicated clearly and quickly. You kept me updated. I thought the missing check was going to be a pain to resolve, but you made it a most pleasant experience. I appreciate Seàn’s help and professionalism. I will recommend you to anyone who asks!
I had a charge from WePay on my credit…
I had a charge from WePay on my credit card that I didn't initiate. I sent an email asking what the charge was for. Mira responded and needed more information from me. I supplied it to her and she got me the information I needed right away. Thank you Mira!
Had a concern regarding a CC charge
Had a concern regarding a CC charge. I contacted WePay and very quickly Mira from customer service responded with answers to direct me to the CC charge which was valid, verified, and confirmed. Great customer service & a positive experience.
Every experience I have had with WePay…
Every experience I have had with WePay has been wonderful. Your response time is great and you always fully address and answer whatever issues I have. My last customer service experience was with Sean and he was fabulous and understanding.
So easy to deal with
So easy to deal with! So quick to respond and resolve any issues!! And super nice! Xo
Excellent
What can I say? My issue was resolved quickly and with pretty much no effort on my part other than just telling Sean about the issue. By the time I woke up - fixed! Thanks, Sean!
Sean was superb!
Sean was superb! We were having an issue with refunds that were outside of the 120 window. Sean promptly got all the refunds taken care of and communicated extremely well throughout the process making sure that each one had been done correctly and promptly!
Mira was terrific and solved the…
Mira was terrific and solved the mystery straight away. There was an unidentified deposit in our checking acct. Mira researched the source of the deposit and found the answer very quickly. My husband had created a GoFundMe page for friends to make easy donations for our annual holiday toy & gift drive for the Foster Kids of DC. YEAH Mira!! Many, many thanks for your expert detective work. Kathleen
Unfamiliar charge - excellent support to answer my questions
I had a transaction that was not familiar to me so I reached out for assistance. Mira provided excellent support providing information and resolving my issue. I received exactly what I needed and very promptly and in a friendly manner. Perfect support! Thank you!
I received notice from a company that…
I received notice from a company that my money had been refunded through WePay. But, it didn't say how. So, I replied by email, "How?" Less than six hours later, Seán replied. Very smooth. Very pleasant.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








