I manage a non-profit that runs summer camps. Due to COVID-19, there were parents who registered their kids for camp but decided to not send them, so refunds were required to be issued. Since some o... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Mira was terrific and solved the mystery straight away. There was an unidentified deposit in our checking acct. Mira researched the source of the deposit and found the answer very quickly. My husban... Se mere
WePay is unequivocally a scam. The same goes for Stripe, Square, and PayPal; they'll treat you just as poorly. Avoid any third-party payment processors at all costs! Once they freeze you... Se mere
Sadly I found out too late that WePay is crooked. Many businesses have the same story, randomly stopped processing payments, held funds and refuse to release to me or refund to clients and it's been 7... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
WePay is more than just a payments API. We deliver Fraud Protection, a great User Experience, and world class Support.
Kontaktoplysninger
350 Convention Way, Suite 200, 94063, Redwood City
- support@wepay.com
- wepay.com
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great Customer Service
It was a long process but Sean was really helpful. Different issues came up at different points and as I threw them at him, he tackled each one in a professional and timely manner. He was great to work with and I really appreciated his help and demeanor.
Mira was great in communicating with me.
Quick Resolution
Mira was a big help in resolving our issue and things went forward more quickly than I thought they would.
Great help!
Mira was a great help to me. I couldn't figure out what the charge was for and after doing some research, I reached Mira. She quickly identified the GoFundMe page.
Quick, pleasant experience.
We had to make several changes to our…
We had to make several changes to our corporate account which seemed very confusing for us but Mira made it very easy to understand and helped us make the transition seamlessly. We really appreciate her professionalism and quick response time!
I needed information in regard to a…
I needed information in regard to a check that was received at my university. Sean provided me with the information that I needed in a very timely manner and my issue was resolved very easily.
Awesome I lost connection but was able…
Awesome I lost connection but was able to get back in touch with the original rep.
Mira was very nice and helpful
Mira was very nice and helpful. She quickly responded to me to help with my problem.
Mira responded super fast to my…
Mira responded super fast to my concerns and explained the issue with my bank very clearly with the utmost of kindness. Thank you Mira!
Super-fast response!
I had to recover details from a credit card transaction made about 9 months ago. Mira responded almost immediately and in far less than 24 hours I had the information I needed to complete my records.
Thank you Mira, and kudos to WePay!
This service is excellent
This service is excellent. My inquiry was well over 6 months old yet the agent who responded, Mira, responded quickly and verified the charge. Thanks so much!
I had a problem that showed up after…
I had a problem that showed up after the new year where I was contributing to the same charity of two different credit cards. I contacted Mira and she emailed me later that day with the information necessary to correct the situation. She followed up the following day to be sure all was well. This is the kind of customer service that builds trust. Thanks. WePay. Well done.
Great service from Mira
Great service from Mira
I had an issue with getting some personal account information updated, but Mira still reached out to me, even after I was able to fix the problem myself (it was operator error). I really appreciated her help.
Sean was very polite and helpful
Sean was very polite and helpful. I was able to find the solutions to our problems and answers to my questions thanks to Sean.
Outstanding customer service from Mira
We received outstanding customer service from Mira, who tracked down an unrecognized charge. She responded within a day of the original request asking for further information. With that she was able to pinpoint the charge within another day. Considering the charge was over two years old and from a small goFundme effort, the service was extraordinary.
Thanks for your quick response.
I was very pleased with the service of Mira at WePay in helping me to confirm the nature of a payment that I was not sure of. Thanks for the quick response.
Glenn C.
Great service experience!
Although new, I was totally satisfied with the service.
My experience:
Made a donation to a child’s fund taiser.
Did not recognize, or forgot 8sing WePay.
Clicked the support email link & answered the questions
I got a prompt reply with the info on the charge.
I trust and would use the service again.
We pay is not safe and secure way to…
We pay is not a safe and secure way to use as a payment process, Please be super cautious about these people. they just have hidden behind the computer and they do not have phone support and takes forever to respond to your email. They even punished you by $15 when there is a chargeback, the funny part you will lose your merchandise shipping fee + $15 even with a tracking number and proof of delivery from USPS which was signed from the receiver. not recommended to use at all. Please be super cautious when you have to use this service.
We are grateful and impressed with the…
We are grateful and impressed with the excellent customer service we received from Mira, Senior Customer Delight Agent for We Pay. I recently inquired about an unrecognized charge on our credit card statement from January 2019, over a year ago. Mira responded immediately with all the information we needed. The charge was valid and our minds were put to rest.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








