Wellfittreadmill Anmeldelser 

I just want to thank the Wellfit team with excellent customer service. I searched all over to look for a company to purchase from that had great customer service because so many things can go wrong with a purchase like a walking treadmill. I decided to buy from the maker directly instead of Amazon, and when something went wrong with my item, they were quick to respond and resolve my issue by giving me a credit since they no longer sold my model. It is important to buy from a reputable company and this is one!

Dont ever, ever, ever buy from this company. Terrible customer service. Called about our order only to be told it is a pre-order treadmill. Said I was cancelling and was told I had to do it by email. Did so immediately and that is when the trouble started. Company emailed me back telling me they were refunding me my money minus 5% fee. Told them that was fine. One month later still no refund. They tried to offer me numerous incentives to keep treadmill only to be told each time I am not interested in a discount..just refund my money. They even tried delivering the treadmill after, again, being told numerous times I just want my refund that I was promised by your company. I filed a compaint with my credit card company which is still awaiting a response from the company. Wellfit said I need to cancel my complaint before they will refund my money. My credit card comapny said that is a common practice by the merchant because once I cancel, I may not be able to redo the cancellation and then I am at the mercy of the company. Wellfit is a very dishonest company to deal with. I have numerous emails to back up what I am writing. STAY AWAY!!!!!!!!!!!!!!

Great product and the company is very responsive and easy to work with! Thank you!

Awesome company. I had a problem with my original treadmill. After contacting Wellfit about the issue, they resolved it and sent out a replacement less than 3 days later. Five stars all around. Thank you!

Responsive customer service. Willing to work through any issues that I have with reasonable response time.

I purchased the TM010 treadmill in Sept 2025. The purchasing process was great, was easy, I had no problems and delivery was fast. The only issue was the smell. I contacted them by email and they immediately found a solution and took care of the problem. I definitely would recommend purchasing a treadmill with Wellfittreadmill -it's worth it!

I purchased the WFTMO24,sadly the Treadmill did not function,I contacted customer service,and after reviewing the issue,the company offer a full refund.Their customer service was excellent.

I purchased this treadmill and love it! I had a question for the company and emailed them and they responded immediately every time I had to ask them a question about something or needed help with something they responded immediately was very pleasant dealing with them and the machine is great. I would definitely purchase from them again I had a great experience. Customer service was very friendly and responsive

I ordered the WP017 walking pad and it was delivered quickly. It was a great addition to my work routine. I noticed a weird knocking/vibration recently and thought it may be an issue with the motor. I reached out to customer service and they responded quickly and are sending a new pad. I appreciate their quick review and working with me to resolve the issue!

My treadmill motor started to malfunction after 6-7 months. I’ve lost over 80lbs using walking treadmills and I was absolutely devastated when it stopped moving. But customer service was absolutely amazing with helping me out and giving me a refund. Will definitely purchase another one again!

Got a defective treadmill, they they took care of it and are sending me a new one!

My TM002 stopped working after 2 months. Customer service was very helpful determining the problem and will be sending me a replacement unit.

After one year of getting good use out of the treadmill, it started to malfunction. We contacted Wellfit and they were extremely helpful. After sending them a short video they recognized there was a problem with the motor and promptly sent to us a new treadmill. They were very helpful, courteous and responsive.

I absolutely love my Wellfit treadmill. It's simple to use and gives me all the real time data I need. The bluetooth hook up and app are perfect for a modern experience. I have also had support from their technical support team who took incredible care of my needs quickly, professionally and completely. This was a wonderful purchase and is allowing me to meet my steps goal!

I received good customer service for my issue and a partial reimbursement. I've had the treadmill WFTM015 since August 2025. It recently started a strange grinding sound in the motor which as of yesterday 1/3/26 burned out completely. I'm disappointed that I no longer have the machine because it was imperative to my health!

The Treadmill was great but sadly it did have a motor issue, After reporting that to the Team at Wellfit They offered me a refund since my treadmill model was discontinued. I give them 5 stars due to the quick support and solution.

Gary Pranzo

Customer service was prompt when I had an issue. Easy to work with.

The customer service was great, along with the product!

Customer service is fast to answer any questions. I unfortunately did not receive the treadmill I ordered but Customer Service has worked with me on a replacement model. I can’t wait to use it this upcoming year. Let's go 2026!!

Scam. Paid for a treadmill and never received it. They blamed FedEx but the tracking clearly shows they did nothing but create a label for a non-existent package.
Now they are attempting to blackmail me for a 5 star review before they will issue a refund that I have asked for multiple times over the past month of headache. Take your business anywhere else.