Well Polished Anmeldelser 

From the outset a friendly, professional approach from the lovely Clare, who organised the whole process for us efficiently and with responsiveness to our needs. Then we had Jade, the dream cleaner. Proactive, effective cleaning with attention to detail and obvious care to leave the place beautiful. And on top of that a lovely person, too. ☺️

I contacted Well Polished about having a deep clean to start with after moving into our new home which meant that we could spend our time unpacking and settling in. As it made such a difference, we decided to continue with a fortnightly 2hour clean. Our cleaner, Tan, is friendly, efficient and reliable and we can really see the difference after her visits.

I had a ‘one off’ deep clean following a move. This was easy to organise; staff are friendly, professional and reliable. I was very pleased with the result and went on to organise a weekly clean which is going well. Happy to recommend
24 March 2026.

Wonderful service! Bishops stortford. Jackie helped sort a last minute change of timing and saved me! Bobi is amazing! Unbelievably hard working! My home has never been cleaner! I am truly blown away by both service and professionalism! Couldn’t recommend more!

Molly Bright has been cleaning for us once a week for four months and has been a great success

I am extremely disappointed with the unprofessional conduct of this service. I had explicitly arranged for a single cleaner to attend my property due to having a dog; however, on the day of the initial clean, two cleaners arrived.
I explained that this was not what had been agreed and that I was unable to proceed under those circumstances. The cleaners stated that this arrangement had been approved by the coordinator, Annie. When I later contacted Annie, she confirmed she had no knowledge of any such change.
This raises serious concerns. Had I not been at home, an unauthorised individual would have entered my property without my consent or awareness. Furthermore, the apparent lack of communication between staff and the coordinator makes the service feel unreliable and untrustworthy.
I requested a refund for my initial payment. While I received an apology after raising the issue, my subsequent emails regarding the refund have been ignored.
Overall, this experience has been highly unsatisfactory and reflects a significant lack of professionalism.

Chloe who dealt with my enquiry was super efficient and went out of her way to make me feel confident about their service.

Lisa who came to do the clean did a great job and was lovely to deal with.

Paula is friendly and punctual with high standards! Would highly recommend!

The Well Polished team provide a good service. We have the same great cleaners every week and she takes good care of our home, but sometimes life happens and they can’t make it. This is when having a managed service shines as the office team always arrange a good cover cleaner so you aren’t left hanging. They also check in regularly to see if you are happy with the service and are responsive on messages.

Fantastic service, really reliable, and accommodating- even at the last minute sometimes. We’re really happy!

Well Polished has consistently provided excellent service. Charlotte has been my point of contact and has always responded promptly and professionally to any questions I've had. The weekly cleaning is always to a very good standard.

Andrea come to my house every fortnight and I just leave her to it. She I trustworthy and does everything I need her to do in the time frame. She is thorough with her tasks. Thank you to Well Polished for sending her she’s a gem!

Very satisfied with the service I receive from Well Polished. My regular cleaner couldn’t clean one week. I was contacted straight away and they provided me with another cleaner within 48 hours, who was also very good. Which was very helpful as I had a busy weekend coming up.

Although I pay more, I have peace of mind that I am provided with a reliable and trustworthy service, and they train their cleaners to a high standard.

Something I have struggled with, with other cleaning companies in the past.

Great service that ensured that I was very happy with the cleaner. Would recommend

Always very professional. Fast, helpful responses to any emails sent. When our cleaner was unable to come we were offered an alternative cleaner for that week. And as for our cleaner, we love her.

We don’t know how his dad or us would have managed to keep on top of the cleaning without Sophia. An amazing service would highly recommend.
Well Polished always keep in touch and updates us regularly.

Our cleaner Lorraine is wonderful. She is reliable, friendly, professional, hard working and trustworthy.
We have a very energetic, friendly dog, Lorraine is extremely patient with her, which we really appreciate & is a worry less.
We are really happy with the service provided by well polished and recommend for anyone who are considering using them.

Fantastic service from our cleaner Trish!! Worth every penny and more. Reliable, works hard and fast to a very high standard. Would highly recommend.

An absolutely great service. Rebecca is a star who has totally changed the atmosphere in the house to one of calm cleanliness. With three kids, a full time job and husband who works shifts, a cat and a dog the house is often a low priority. It’s wonderful to walk in and see it so clean, tidy and welcoming. I would really recommend Rebecca's care of our home.

We have a lovely lady Tina who cleans for us every week. She cleans very well and always offers to to extra bits if she is finished before her time. The reception team are kind and helpful and check in with you to make sure everything is going well. We have had another lady called Louise who came when Tina was away and she was super lovely and hard working too. Would recommend this company.