Welcome Break Anmeldelser 

Awful experience.
We travelled that day so booked a non refundable room at the Days Inn welcome break

Unfortunately on arrival we got the worst room as it was damp moldy and stank of mold. It was uninhabitable . There were no other rooms available so we decided to try and book somewhere else , this was however midnight with family sat in motorways services car park while I rang round

The man at the front desk stated he would refund us, we even have video of him saying this ! However when we rang to get a refund the manager totally refused saying it was a non refundable room ! Yes the room is non refundable if you change your mind or don’t turn up but it’s refundable under consumer rights if the room is uninhabitable !

Weeks later our complaints have gone unheeded. I could try going to court but is it worth it ….?

For business I have a choice of places to stay I also have the choice for hundreds of employees who go on courses …. Guess what neither I , my family , the hundreds of people in my employ or friends will ever stay with you again ….. so you may have saved yourselves 100 quid but you lost thousands! That makes business sense eh !

My advice is do not stay here !

My wife is disabled and we had to stop to charge the vehicle however the charging time was more than the allowed two hours free parking, 14 minutes over and we got sent a parking notice for £100. I checked and Google states - Yes, you need to pay for parking at Welcome Break's Sedgemoor services if you're charging your electric vehicle (EV). I will be avoiding Welcome Breaks and recommend all other vehicle to do the same.

Amazing break at welcome break
Amazing customer care at north drive through from Nilam and Aksant!!
🙌👏👌

Booked 3 rooms for 2 adults & 2 children in each. Arrived st midnight to find 2 rooms were only made up for 3! 3rd room had paint peeling off walls and nails sticking out of the floor by bathroom resulting in foot injury. Stayed 23rd August and still waiting for a refund @ 12.11.24. Hotel manager has told me this will be sorted on 3 separate occasions but again, still no refund. Escalated to area manager Sean Turton who also can't be bothered to respond to my complaint- avoid like the plague!

Housing asylum seekers at their Newport pagnell services hotel despite the unsuitable location and unknown risks the the neighbouring housing estates children and women.
No communication r local residents and profit over the safety of their neighbours

I would like to say a HUGE, HUGE thank you to Chris and Sian part of the housekeeping team, at Keele Services who reunited me with my lost mobile phone on Wednesday 30th October. Sian kept it safe, after it was handed in and Chris checked the staff Whatsapp messages, gave me lots of good advice and then came out to the car park at that critical moment as I had turned on my engine to drive off to tell me it had in fact been handed in!!! What a hero!!! To leave the services without my mobile would have been an utter disaster!!! I will not forget Chris's act of kindness......THANK YOU CHRIS YOU ARE A LEGEND!
Also thank you to the staff at Starbucks and the Manager at Waitrose who were all very helpful too!

Excellent service from Nilam and Lloyd.

Drinks were 10 out 10 too

Place was spotless.

Keep up the good work guys

Wow their diesel is an absolute rip off!

My local shell is 1.26 a litre and the most expensivest is like £1.50 and that’s a service station

But welcome break was £1.82 a litre for standard 🤬🤬🤬.

Shop isn’t accessible you need a crystal ball so see what you want and then tell the guy in the window what you need

This was like 2am but in north wales we don’t have f@nnies like this who lick the doors and hide behind 2” of glass when the clock hits 10 😂😂😂

Stopped at Fleet services on the M3 to get something to eat from the shop at the garage. Garage was open but a very rude woman wildly shook her head at us and shooed us away when we approached the doors - I guess it was closed!! No wonder it was empty - shop not open and fuel a good 30p per litre more than anywhere else. Accept it was closed but there’s no need for rudeness. We will stop at the next 24 hour services on A303 instead.

Poor service and majority of shops have rude staff. Only 1 of 3 fast food outlets were open and serving an overpriced breakfast choice that can only be considered as legal daylight robbery. Inside and outside areas haven't seen a mop and brush in a while.....Welome to the UK.

Welcome break Oxford. Absolutely terrible. Dominated by American fast food. We just deserve better than that crap.

Went into the WHS South Newport Pagnell lady working was so helpful and friendly. I will definetly use this service station again.
Her name was Angela. She made my day with her great customer service

Lost my wallet at Leicester Forest East services. David Gooch, the Customer Service Manager, went out of his way to post it back to me. It had cash, credit cards and various other important documents in it. All returned intact. Many thanks to David.

Single. Ply. Toilet. Paper.

Mind blown. You tight m*therf*ckers

Less than a star. Travelling late back from Dorset had to come off as had slow puncture to change tyre. Services toilets shut. Absolutely disgusting and even the fuel pumps doors were shut couldn't use them.
What's the point of services if you can't use the facilities on a 276 mile journey.
Staff who were leaving were also unhelpful and just wanted to get out of there.
I will never spend any money at any welcome break services again.
Good job we managed to sort the car in time or we would have also had a £15 car parking fee to pay and if phone had run out would have been £100.
I just can't express how disappointed and angry I am.

If i could i would give less than a star, they have engaged a parking company, you really need to avoid welcome break South Mimms in my opinion , they have parking eye a private parking company

South Mimms M25 Services. Never to be repeated. I needed to stop for a pee. From leaving the slip road to getting back on to the motorway took an hour. The car park was rammed, with hundreds of empty places for electric cars to charge up, and most of those covered up waiting to be commissioned or repaired.
1*.

‪Do NOT use Welcome Break. They employ Parkingeye to enforce fraudulent parking tickets. I parked on garage forecourt for 3 hrs as I was too poorly to drive & sat in the restaurant spending money. There were no signs displaying the parking charges if you stayed 2 hrs. £100 ticket‬

Driving up from London to Manchester we made one stop at Corley services to get a road atlas and a bottle of water at WHSmiths. At Manchester we realised I'd lost my passport, so hoping against hope when we headed south the next day we stopped at Corley to ask if they'd found anything.
The passport was there, in their safe.

Their professionalism was life-safer!

Welcome break gordano services avonmouth bristol.

STANDARD UNLEADED FUEL £1.66.9 PER LTR......EVERYWHERE ELSE AROUND £1.39.9 TO £1.42.9

GOUGING PROFITEERING UNREASONABLE SHAMEFUL DISGUSTING...

AVOID AVOID AVOID !