Welcome Break Anmeldelser 

106
•
TrustScore 2.5 ud af 5

2,5

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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 2 ud af 5 stjerner

No policing of car and lorries parked in coach bays. Had to let disable passengers walk a fair distance from south mimms services because lorry and cars are parked nearest the entrance of the services... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Stopped to charge EV at Birchanger. 4 different chargers refused to conncet despite trying App, RFID card and credit card. Then had to exit services with minimum charge because of stupid 2 hour stay l... Se mere

Bedømt til 5 ud af 5 stjerner

I've given my visit today five stars, when most users on Trustpilot rate WB as only mediocre. Would like to mention a very enjoyable full English breakfast costing £8:99 which is the same amount cha... Se mere

Bedømt til 1 ud af 5 stjerner

Worst motorways services in the whole network. 1. There are NO nightime facilities available to drivers. All food venues shut only thing open is a WH Smith with disgusting over priced sandwiches... Se mere

Virksomhedsoplysninger

  1. Rasteplads

Skrevet af virksomheden

Welcome Break is one of the UK’s leading motorway service area operators, running 62 service areas and 31 hotels across the UK. Welcome Break fuel forecourts, EV charging and amenity buildings are open 24 hours a day, 365 days a year. Welcome Break is one of the UK’s leading motorway service area operators, running 60 service areas and 31 hotels across the UK. Welcome Break fuel forecourts, EV charging and amenity buildings are open 24 hours a day, 365 days a year and attract 85 million customers annually.


Kontaktoplysninger

2,5

Under middel

TrustScore 2.5 ud af 5

106 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 20 % af deres negative anmeldelser

Svarer typisk inden for 2 uger

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

2,5

Alle anmeldelser

(106)

14 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

How someone will give it five star

How someone will give it five star? I live near it and on a Sunday when I want a coffee early that place is open. It’s so ugly shabby look. And my my the prices such a rip off. If I didn’t live near to it I would have never stopped at this place. I lived in the USA and highway services are cheap there as they want you to come in. The UK is such a rip off shocking that people go along with it!

24. august 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Welcome Break Rothwell Truck stop

The worst breakfast I have ever had. All the parts of the breakfast had been over cooked and must have been sitting round for ages. The bacon was so rock hard it was uneatable. The eggs were like plastic. The sausages were of the poorest quality. It was all disgusting. VERY DISSAPOINTED

6. juli 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

HGV's avoid if possible

Newport Pagnell Northbound has only 1 lane for HGV's to fuel up. These pumps have been down for months and its causing drivers to lose time.
Its exactly the same at Hartshead Moor services westbound. Very slow pumps.
Unfortunately I have to use Welcome break services due to the fuel card our company use, but its an absolute disgrace the state of their services in general!!

25. juni 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

This is the worst wellcome break i came…

This is the worst neport pagnel, wellcome break i came across in entire united kingdom, as a traveler i will never recommend this well come break. Very unhyginec very very dirty. Staff is rude including managers. To many pot holes, lack of knowldge. Should be complain on local council with food hygine.

24. maj 2025
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

Abington Welcome Break

Abington Welcome Break. Expensive to the point of rip off, shabby, buildings needing maintenance and a right good clean. Not a welcome break to any traveler. Went in for a meal and received a Parking Eye ticket! Wont be back.

4. marts 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Visited Gordano services on 28th Feb

Visited Gordano services on 28th Feb. Forecourt was filthy...diesel all over hoses, no paper to clean hands. Reason given "oh we havent had any for 2 or 3 years". Not good enough.

They then said that my card payment had not gone through, even though it was showing on my bank account. They insisted on taking payment again. Result, I have been double charged. I have emailed them 3 times, but not yet got a refund.

TERRIBLE SERVICE

28. februar 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Very disappointed to get to Birchanger…

Very disappointed to get to Birchanger services at 1am to find none of the hot food outlets open, only WHSmith open who said everything else closes down at 10.30pm. Not too good when you have been flying for six hours and want something to eat or drink. Have been here before later than tonight and most services were open. What has happened.

22. marts 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Fantastic service by South Mimms Management team

I own an EV and arrived at South Mimms Welcome Break service station to find over half the chargers owned by three different companies were out of orders and others not accepting payment. There were many frustrated and anxious EV drivers desperately trying to charge their car with long queues for the remaining chargers.
I was desperate and anxious and being a Senior Citizen in despair. I contacted the Service Centre Management for help who responded brilliantly look after and comforted me found a working charger and help me plug in and even bought me a cup of coffee to relax. Brilliant well done Welcome Break team which turned a drama into real human kindness. I would like to mention the team who were Julia, Kinga and Gagan a real humanity and kindness which went well beyond normal customer service. THANK YOU.

7. marts 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Breakdown

Having broken down on the M6 I was recovered to Corley services until the RAC could get to me. I would like to thank the staff at WH Smith who helped with the problems I had with my car. Very grateful.

19. februar 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Top notch disabled facilities

This services may only be small but it has one of the best disabled chasing facilities I've seen for quite some time! Very clean, very big, full adult hoist system and adult changing table.

If I was to have one big bare it would be the toilet roll dispenser is too far away when sat on the toilet but otherwise 10/10

17. februar 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I've given my visit today five stars

I've given my visit today five stars, when most users on Trustpilot rate WB as only mediocre.
Would like to mention a very enjoyable full English breakfast costing £8:99 which is the same amount charged by my local cafe. Obviously, WB have much greater overheads, so well done for keeping the costs down and the food quality consistent.
Also, free toilets without any purchase necessary, so well done again.

17. januar 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Oxford Services

Oxford Services, on Friday 27th Dec I approached the exit ramp off M40 north bound at approx 1.30pm, we queued on M40 and slip road for approx 25 mins before entering the Services parking area. This is extreemly dangerous for all drivers.
The extrordinary point is that the carpark was not busy and there were lots of parking spaces available!
It was clear that the slow entry to the carpark was entirely due to the arrow directions on the entry lanes causing confusion and slow movement of cars around the parking areas. It is quite unacceptable that you have not made obvious improvements after observing the poor arrow and lane markings and the confusion this is regularly causing.
COME ON WELCOME BREAK MANAGEMENT, ACT ON THESE ISSUES AND QUICKLY!

27. december 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Race target

Concerns About Discriminatory Practices at Welcome Break

I feel compelled to share my disappointing experience at Welcome Break, particularly regarding the treatment of Asian employees. It has come to my attention that certain operational managers deliberately target Asian workers, placing undue pressure on them in an apparent effort to force them out. This behavior creates a hostile and stressful work environment, which is unacceptable.

Additionally, I’ve noticed a troubling pattern where, during any fact-finding missions or investigations, the company strategically places Asian employees at the forefront to maintain a favorable public image. This superficial approach does little to address the underlying issues and instead seems to exploit these employees for the company’s benefit.

Such practices raise serious concerns about Welcome Break’s commitment to genuine diversity and fairness. I believe it’s important for these matters to be brought to the attention of the press, as transparency and accountability are crucial in fostering a truly inclusive workplace. I hope this review serves as a wake-up call for the company to take meaningful action.

13. januar 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Misleading information on the meal…

Misleading information on the meal vouchers, it seems that every welcome break site has a different policy on where they can be used!
Dirty sites, poor showers, overpriced processed food!
Will think again before paying to park in a welcome break!

7. januar 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Utterly disgusting

Utterly disgusting. Just been in the London gateway services. Toilets are dirty and they stink of poo and pee. Went to grab some food and I couldn't believe it over £7 for a sandwich and drink...... They staff are useless and just stand there like statues. They don't offer help. Honestly avoid this services.

7. januar 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I would give give a 10star review but…

I would give give a 10star review but limited to 5… Sandra at A1 south Muskham has been so helpful, I broke down and it was dark and raining heavily outside travelling on my own and Sandra asked me to stay in the store stay warm and was so helpful and me reassured me as I waited for breakdown, it was my first time breaking down and I was very nervous but Sandra looked after me, I cannot thank her enough, thank you Sandra for your support

5. januar 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Stayed at the days Inn northbound M6

Stayed at the days Inn northbound M6
Went into room .
Then looked in toilet
Wee on Seat and floor
Public hair on seat
Blood on duvet
Stains on floor

Staff cleaned toilet, changed duvet
But bad stains on floor ,manageress said
I would not walk around in bare feet in this hotel!!

Did not offer to change rooms

During night heating came on full ,no instructions how to use it so turned it off, room then got very cold
Bad night sleep
When complaining in morning all i got was sorry
When emailing manager, all I goy was no refund but you can stay here in next 6 months free.
I am 66 ,I only go that way for an insurance expo once a year
Still no responses to my emails and no refund
When threatened with a small claims court- against no reply
You cannot even get through to their head office number nobody answering phone just recorded message fill in form

Do not stay at Days Inn corley nec M6

9. oktober 2024
Uopfordret anmeldelse

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