We Buy Cars Anmeldelser 

I wanted to sell my vehicle, so I sent through the required information as well as photos as required. Then I receive an offer of R400,000, depending on the inspection. I took my vehicle to WeBuyCars Silver Lakes to perform the inspection. I received a clean report that indicated that my vehicle is in excellent condition; however, they are not prepared to commit the R400,000 even though the vehicle has been shown as excellent on all inspection sections as per the evaluation summary provided.

I did business with WeBuyCars in the past, and the service was remarkable, but this time around, I am shocked about this service, and please do not get me wrong. I do understand that WeBuyCars conducted a thorough initial inspection of the vehicle to ensure the quality of the vehicle for a new buyer, and this is the reason why I prefer buying my vehicles from WeBuyCars.

However, it seems that WeBuyCars realised the market share they obtained in the secondhand vehicle market, and this has given them a monopolistic position in the secondhand vehicle market. However, it seems now (based on my experience) that they have adopted their new stance in the market, and with this, their focus has moved and their service has deterred, which is truly a shame, as I loved the business model WeBuyCars has operated on.

Now I just hope that a new player will enter the vehicle market with the same business model to break this monopoly that WeBuyCars has in the second-hand vehicle market and hopefully force them to go back to providing the service that I have come to love.

Some people reading this might be of the opinion that this is just sour grapes because I did not receive the amount they originally provided based on expectations. But should I have received a report that showed that my vehicle had a number of issues, I would have accepted this. However, the issue here is that I received an Evaluation Summary report that clearly indicated all inspection sections as Excellent yet they are not predisposed to commit to the value as orally given, and this is my issue.

I truly hope I was an exception when looking at what happened to me.

The sales man Theo Gordon was very helpfull and customer friendly, he was keenly answering our questions about our vehicle of choice.

The vehicle that I bought was not inspected completely and had numerous issues. If you log a complaint via there website no one bothers reaching out to you and if you call the complaint department the call just drops.

Jabulani Sithole and Tshepo Matsaba at silverlakes made me understand the importance of buying a car and their services were brilliant

We Buy Cars Port Elizabeth branch and Tiffany George helped make my first-time car purchase a walk in the park! I cannot thank them enough. I was all the way in Pretoria and having asked my dad to view and test-drive the car on my behalf - Tiffany's service was so exceptional, I felt like I was at the branch myself :) I was kept on the loop about all the developments, received the car in the exact condition they listed - no hidden surprises and documentation was also received in a very timely manner. Thank you so much! I will definitely call again.

Terrible company never listen to you. I sold my car and four times I have told them but they do not listen. Also the price they offer keeps changing and is always a joke. Steer well clear of this company as they will rip you off.

We had the worst experience with this company. End of May I sent my so to buy a car there then the car started overheating the next day,we payed over R10 000 cash to fix the car,lodged a complaint. The guy that helped selling the car said we should call the insurance company. After not getting assistance I complained to the guy but he now changed and said the insurance doesn't help to fix cars. As we speak we are looking to sell the car coz now the oil is leaking.i don't know what will break next. I never knew. Buying a car cash I'd be ignored by this company. I'm disappointed

Bought 2 x cars from these scammers beware and very careful buying from them have any car checked by experts , we got scammed with their fake dekra reports both cars had major problems not listed on dekra and 1 car the speedo was tampered with and is not working and we cannot get the car on our names very big problem , they refuse to be held accountable even with clear on record fraud committed , somehow they get away with this , they must be investigated

Pieter Jooste and Beuren de Jongh. Your service is absolutely impeccable and outstanding. I have not seen service like this in many many years. The management of " Webuycars " can be so proud of these two gentlemen. They are professional, friendly, well spoken, know their profession and are just a pleasure doing business with. I vote for both of them as EMPLOYEES OF THE YEAR!. WELL DONE YOU GUYS. !!And I will recommend Webuycars to everybody and anybody I know. Selling my car to you was 100% effortless and a pleasure. Thank you both so much.

Just sold my car with We buy any car Wrexham. Had help from a really nice lady called Tilly, quick simple, easy process.

We are still waiting for We Buy Cars to rectify our issue. We write regular emails to them, however they fail to respond. They offer a return policy, however you cannot implement it as they don’t respond. Horrific service.

Good place for good cars with good prices

I bought my lovely yellow Hummer H3 2008 in Novemver 2020 at Midstream, Centurion. The Dekra report was sincere to the car conditions. It is still driving smoothly with no problems. I added more 20.000 km on it. The service was excellent, we had a good experience working with Mr.Naphtal . I will definitely buy my next car there again

WeBuyCars I bought a vehicle from we buy cars on 27 December 2021 for R 59 900, Port Elizabeth and we found a car that we really liked and the dekra report did not indicate any major issues. It did however give us description that there is a MINOR DEFECT on the gearbox, and that the function is not impaired. We also accepted the fact the the vehicle needed a service - which was completely fine with us. I drove the vehicle to work a few times, but after a couple of days, the gears slipped out of 4th gear and would only drive in 3rd gear. There was a warning on the dashboard that indicated the gearbox is faulty and needs to be checked out When we took the vehicle to be serviced and checked out, the service center put the vehicle on their computer and the report showed that there was significant problems with the gearbox and we obtained a quotation of R35 000 to have it fixed! I reported this on their website and someone called Marnus called us back. He sent me a WHATSAPP and directed me to their dekra report and said "helo please see dekra, the vehicle was bought on auction terms and conditions and unfortunately we will not assist with any cost related to the vehicle" I have been trying to call this gent, but he does not take my calls, I even tried to whatsapp him, but he refused to respond. Please be aware when dealing with this dealership, they refuse to assist in ANY way and at this stage, we cannot afford to fix the vehicle at this cost. Their "dekra" reports are misleading! Their staff (Mr Marnus) plainly refuses to make any contact with us. We were even willing to possibly take another vehicle and pay in to get a vehicle that we can actually drive.
We got feedback from We buy cars, that is our problem because we boughg the car on auction. The saleman actually recommeded that we buy the car on aution, he registered us at the dealership and put in a bid on his own laptop. Everthing is proberly on cctv.
My previous reviews they deleted. They really scammed us and I would never recommend them at all!!

I bought a vehicle from we buy cars on 27 December 2021 for R 59 900, Port Elizabeth and we found a car that we really liked and the dekra report did not indicate any major issues. It did however give us description that there is a MINOR DEFECT on the gearbox, and that the function is not impaired. We also accepted the fact the the vehicle needed a service - which was completely fine with us. I drove the vehicle to work a few times, but after a couple of days, the gears slipped out of 4th gear and would only drive in 3rd gear. There was a warning on the dashboard that indicated the gearbox is faulty and needs to be checked out When we took the vehicle to be serviced and checked out, the service center put the vehicle on their computer and the report showed that there was significant problems with the gearbox and we obtained a quotation of R35 000 to have it fixed! I reported this on their website and someone called Marnus called us back. He sent me a WHATSAPP and directed me to their dekra report and said "helo please see dekra, the vehicle was bought on auction terms and conditions and unfortunately we will not assist with any cost related to the vehicle"
I have been trying to call this gent, but he does not take my calls, I even tried to whatsapp him, but he refused to respond. Please be aware when dealing with this dealership, they refuse to assist in ANY way and at this stage, we cannot afford to fix the vehicle at this cost. Their "dekra" reports are misleading! Their staff (Mr Marnus) plainly refuses to make any contact with us. We were even willing to possibly take another vehicle and pay in to get a vehicle that we can actually drive. PLEASE BE VERY Cautious when dealing with we buy cars South Africa.