Things were ok but the only problem is that some of us are not very technical and for this your company should have a team to help your customers to use Social media, uploading the selling products,... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great service from Webfactory Really pleased with the service from Webfactory. The team have been helpful, responsive and easy to deal with throughout, and they’ve taken the time to understand our... Se mere
Virksomheden har svaret
We have used Webfactory for many years, they have just updated our website for us and, as always, it was an easy and affordable process. Thanks to Becky who designed our original website and has just... Se mere
Virksomheden har svaret
I recommend Webfactory to anyone who knows what they want and has an idea in mind. These guys will definitely help you bring it to life. It was very easy to work with my designer, Steve. Once I had... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Webdesigner
- også i
- E-handelsservice
- Grafisk designer
- Udbyder af e-handelsløsninger
- Webhostingvirksomhed
- Websitedesigner
Om Webfactory
Skrevet af virksomheden
Affordable Bespoke Websites that work for your business.
Kontaktoplysninger
The Maltings, CF24 5EA, Cardiff, Storbritannien
- 02920 090 190
- hello@webfactory.co.uk
- webfactory.co.uk
4,7
Fremragende
662 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Always super knowledgable
Always super knowledgable, helpful and pro - active, highly recommended
8. februar 2023
Besvarelse fra Webfactory
Pleased to be able to help!
Extremely professional and supportive
Extremely professional and supportive! Would highly recommend to everyone!
1. januar 2023
Uopfordret anmeldelse
Besvarelse fra Webfactory
Thanks Jamie! Pleased to hear that you're happy, I will pass your feedback on
Excellent and quick customer service.
19. januar 2023
Besvarelse fra Webfactory
😍 Thanks Irada, more than happy to help you. Always here when you need us.
I’ve used Web Factory a number of times…
I’ve used Web Factory a number of times for both logo and website design. They make the process very smooth and bespoke, and with friendly communication throughout. Very affordable prices also for such a top class service. Will use them again and again.
18. januar 2023
Besvarelse fra Webfactory
Always good to see customers returning, glad to be able to help you time and time again. Looking forward to working together on the next one!
Dale and Lloyd have been amazing and…
Dale and Lloyd have been amazing and guided me throughout the whole process. My website has had so much great feedback already
Highly recommend Webfactory
9. januar 2023
Besvarelse fra Webfactory
Hi Sadique, thank you so much, I'll pass your comments on to Dale too! The website looks great, it's been great dealing with you. Speak soon.
Absolutely hand down the most…
Absolutely hand down the most unreasonable people, they have not actually delivered what ive paid for. Lost productivity, lost money and complete refusal to offer any type of refund
16. november 2022
Uopfordret anmeldelse
Besvarelse fra Webfactory
We're sorry to read you are unhappy with how things are going. I understand you wanted to cancel some of your services and were unable to. Deposit payments are non-refundable so even if you change your mind, we unfortunately are not able to refund any deposits. This is especially the case for services which our designers have started. I can see as a goodwill gesture we offered to provide a refund of your deposit on one of the services. We also said if you wanted to cancel you could resume in the future with no loss of the money you had spent. We want to be as helpful as possible and it saddens us when a customer is unhappy but we were very clear when you signed that deposits are non-refundedable.
Avoid this company
Do not use this company. They don’t respect their deadlines and they will force deadlines on you that are not stated in the contract. The delivery of the website is rushed they are interested in getting their money. The overall experience was very poor.
3. januar 2023
Uopfordret anmeldelse
Besvarelse fra Webfactory
We are sorry you are unhappy with the service you have received.The design for the website was sent to you in August, admittedly a week or so later than we would have liked due to a very busy period. Our turnaround time are estimates and typical but not guaranteed as is explained in our quoting process. While we are, and have been more than happy to keep working on amendments you wish us to make, at a certain point we do feel it is not unreasonable to request the balance. This is normally at the three months stage which we are now far beyond. Clearing a balance does not end the build process and we will continue until you are 100% happy.
Friendly staff and always quick to answer any questions:)
We have used Webfactory for a couple of years now.
They designed our website and have helped a number of times to add new additions to the site and to advise me on how to make changes myself to keep everything up to date.
Lovely staff and always prompt to answer my questions:)
Thank you
Vicky
Jolly Hucksters Ltd
29. december 2022
Uopfordret anmeldelse
Besvarelse fra Webfactory
Hey Vicky, thanks for your review. If you need any help with anything you always know where we are :)
Great service helpful friendly team
Great service helpful friendly team, professional website created at a competitive cost.
Thank you webfactory team.
Mhhg estate agents
30. december 2021
Uopfordret anmeldelse
Besvarelse fra Webfactory
Thanks Annette!
This is an excellent organisation
This is an excellent organisation
No frills
No fuss
No problems
They just get the job done
Quickly
Efficiently
Professionally
20. januar 2022
Uopfordret anmeldelse
Besvarelse fra Webfactory
Brilliant review!
Thanks for the feedback.
Have a great break!
Christmas Cheer
Asked for snow to be added to the website for a little Christmas cheer and boom it appeared
16. december 2022
Uopfordret anmeldelse
Besvarelse fra Webfactory
Like magic! Looks nice doesn't it :D Glad you like it.
Really impressed by how well they…
Really impressed by how well they listened to and interpreted my brief. as opposed to the easy route of an identikit template.
Delighted with the end result and the valecottagecroyde website.
Thoroughly recommend webfactory.
16. december 2022
Besvarelse fra Webfactory
Hi Tim. It does look great, really pleased you're happy thanks for leaving a review! Been a pleasure working with you, I have passed your feedback on to the designer Jamie too. Let us know when you need a hand embedding your calendar to the booking page and I'll be happy to help. Lloyd
easy to manage and friendly helpful…
easy to manage and friendly helpful service. If I need advice or guidance on how to update my website
31. august 2022
Uopfordret anmeldelse
Besvarelse fra Webfactory
That's great to hear, we've tried to make it as easy as possible for our customers, and we're always here to help with anything you need. Have a great weekend.
Easy to navigate
Easy to navigate back office compared with other websites I have used.
Excellent back up from the Webfactory team via web chat.
15. december 2022
Uopfordret anmeldelse
Besvarelse fra Webfactory
Thank Alisa, great to get the feedback. We have a brand new website manager 'Hub' launching next year which we think you'll really like too!
Superb friendly
Superb friendly, efficient service, great product, a real understanding of what we wanted to portray on our website. Once set up, easy to change and amend as required.
15. december 2022
Uopfordret anmeldelse
Besvarelse fra Webfactory
Many thanks for your review. We are glad you have found the process easy :-)
Faultless
I will be honest and say my expectations were low.
I was starting my own recruitment business around June 2022 on a budget. I was going to be working part-time so I didn’t want to spend a fortune.
I have experience designing websites and I have designed a few Wordpress sites for myself and a few friends, but I wanted this one to be professionally made.
I have also worked with website designers to design a company website while managing someone else's business, but that cost ten times the amount of money I was hoping to pay.
I wanted my website to be hosted in the UK and I wanted to be able to make alterations myself - but have the updates done for me. I also wanted a bespoke website, not one off the shelf.
I got quotes and was disappointed with the costs. Eventually I found Webfactory which was within my budget. I told them what I wanted and they send me a questionnaire with loads of questions asking what I wanted, what websites and colours I liked and gave the reasons why I liked them.
They then sent me back a website designed on my specifications.
They got it right on their first attempt with virtually no changes required. I am genuinely amazed how good my site looks and feels. The portal is easy to use and if I do have a question their Communication is faultless. I expected problems - but they have been fantastic.
15. december 2022
Uopfordret anmeldelse
Besvarelse fra Webfactory
Hey Bill, thanks so much for your comprehensive review!
We're really happy that you decided to go with us and that we've been able to meet and exceed your expectations.
Looking forward to working with you for a long time to come :)
Excellent from day one
They have been excellent from day one. The whole process was really easy and when ever i have needed to change something they are always on hand! Highly recommend.
15. december 2022
Uopfordret anmeldelse
Besvarelse fra Webfactory
Thank you Andrew, great feedback :-)
First class.
Professional design of our site, generally excellent level of service.
15. december 2022
Uopfordret anmeldelse
Besvarelse fra Webfactory
Hi Graham, thanks for your review. A pleasure doing business with you!
The Webfactory make it easy.
The Webfactory make it easy to insert blogs. They are good at getting back on urgent queries. Their service is very competitive.
Carl at Tayross Asscociates (Chartered Building Surveyors) Ltd.
15. december 2022
Uopfordret anmeldelse
Besvarelse fra Webfactory
Hi Carl, thanks for your positive feedback! We try to make everything as easy and straightforward as possible, so really pleased to hear you've enjoyed your experience so far. I'll pass your feedback on to management. Have a great day!
Fantastic customer service and guidance…
Fantastic customer service and guidance throughout 👏
14. december 2022
Uopfordret anmeldelse
Besvarelse fra Webfactory
Thanks for your feedback, I'll let the CS team know! Remember we're always here to help moving forward too
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