Shaista and Selam called and helped me Sign up to Watsons pantry to make savings on fresh farm and bakery items, they were lovely, polite young ladies who explained everything so well. Also I am all... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I subscribed today to Watsons Pantry today.I got the opportunity to meet lovely ladys Shaista and Selam .Really helpful with their recommendation ,and lovely service they deliver.Fresh and basic prod... Se mere
My delivery was left in the floor, without a bag…why would anyone want to pick up their groceries from the ground. Does watsons pantry not have a bag, even a paper bag? That’s gross, there are foxes i... Se mere
Arda from Watson's Pantry just knocked on the door and offered a deal that’s honestly a no-brainer: 20% off everything for 3 months, completely free delivery even on a single item, and no subscription... Se mere
Virksomhedsoplysninger
Om Watsons Pantry
Skrevet af virksomheden
Watsons Pantry is here to power your morning cuppas, to make lunchbox-packing a little easier, and family breakfasts that bit smoother.
When you shop with us, you’ll enjoy BIG savings on all the basics your family loves for breakfast and beyond. You can count on us to keep your fridge stocked with fresh essentials in-between those big weekly shops.
We go the extra mile (literally!) to make sure your family gets exactly what they need, right on time. Our amazing value service lets you set up regular orders at a frequency that suits you, with delivery that’s always free.
Kontaktoplysninger
3,8
God
226 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 96 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Repeated Cold Calling at Home
Watson's Pantry came to my house twice, both times uninvited. Please stop bothering people at their homes, especially twice within a few hours.
10. august 2026
Uopfordret anmeldelse
Besvarelse fra Watsons Pantry
Hi,
Thank you for taking the time to share your feedback with us.
Please accept our apology for any inconvenience and frustration this may caused.
We take this type of feedback seriously and would like to investigate what happened. We previously sent an email requesting further details, but unfortunately, we did not receive a response.
Could you please contact us at customerservices@watsonspantry.co.uk with your address details and any additional information about the visits? Once received, we will investigate the matter thoroughly and escalate it to the relevant team.
Thank you for bringing this to our attention, and we look forward to hearing from you so we can resolve your concerns.
Kind Regards,
M.Ali
Door knocking after 8.30pm
Door knocking after 8.30pm, in the front door quicker than a drug crazed burglar. Relentless chat for an 1 hour. Requested to take pictures inside the house. Strange experience, much more troublesome than dealing with gentleman who offer to tarmac your driveway. Please do not visit again or I’m calling the police.
7. august 2026
Uopfordret anmeldelse
Besvarelse fra Watsons Pantry
Hi Kieran,
Thank you for taking the time to speak with us regarding your review.
We are sincerely sorry to learn about the experience you have described.
As discussed during our call, we have sent you an email requesting some additional information so that we can investigate this matter thoroughly.
We take concerns such as these very seriously and are committed to carrying out a full investigation. We would be grateful for any further details you can provide and appreciate your cooperation in helping us address this issue.
Kind regards,
M.Ali
Good selection to choose from
Good selection to choose from, frictionles service, good communication from them if anything changes or becomes unavailable, quick to refund any monies back to you and flexible delivery options including skipping for holidays etc. Great service.
31. juli 2026
Uopfordret anmeldelse
Scam artists
Scam artists. The sales rep asked me to scan a QR code on the doorstep. My phone flagged it up as a malicious site. So no chance. Do one!!
31. juli 2026
Uopfordret anmeldelse
Besvarelse fra Watsons Pantry
Hi,
Thank you for taking the time to share your feedback. We're sorry to read about your experience and appreciate you bringing this to our attention.
We take comments of this nature very seriously. We have previously sent an email requesting further details so that we could investigate the matter; however, we did not receive a response.
If you are willing to provide some additional information, please contact us at customerservices@watsonspantry.co.uk with your details and any information about the visit. We will then be able to escalate the matter to the relevant team for a full investigation.
We appreciate your feedback and would welcome the opportunity to look into your concerns further.
Kind regards,
M.Ali
Unordered milk delivered without our knowledge
Tried the services for a couple few weeks, after a very pushy sales person persuaded me.
Prices were slightly cheaper with the promotion given, but we realized that the quantity was less and the price was more than normal supermarkets.
Although, we had not placed an order for milk, a 2 litre carton was still delivered and left outside in the sun without our knowledge until we picked it up late morning.
Sent an email to Watsons customer services asking them to cancel our account as we did not wish to make payment for the milk we did not order. We requested Watsons Pantry to close our account and send no more deliveries in the future.
We did not receive any response to our email. Very disappointed.!!
30. juli 2026
Uopfordret anmeldelse
Besvarelse fra Watsons Pantry
Hi,
Thank you for taking the time to leave your feedback.
We sincerely apologize for the inconvenience and are truly sorry for the issues you have been experienced.
Having reviewed our records, we previously sent an email requesting further information so that we could investigate the matter fully, however, we did not receive a response.
If you would still like us to look into this for you, please send your details to customerservices@watsonspantry.co.uk and we will be happy to escalate the issue with the relevant team for further investigation.
We apologize for the disappointment caused and hope to have the opportunity to review this matter for you.
Kind regards,
M.Ali
Milk Delivery
The last few weeks the milk has gone off very soon after opening but still well within the use by date.
29. juli 2026
Uopfordret anmeldelse
Rubbish
Rubbish that you cannot check if they deliver to you with going through all the refistration stuff and setting up an account tgat will only, probably, be used by them when selling the details, if they do not deliver to your area. Stick to the proper delivery companies.
25. juli 2026
Uopfordret anmeldelse
Besvarelse fra Watsons Pantry
Hi Mike,
Thank you for sharing your feedback with us.
We're sorry to hear about your experience and appreciate you taking the time to share your concerns.
Our sign-up system is designed to confirm service availability and ensure we can provide accurate delivery information for each area. We have previously sent you an email requesting further information regarding these concerns but unfortunately, we have not received a response.
We would like the opportunity to look into your concerns further. Please contact us at customerservices@watsonspantry.co.uk with more details of your experience, including your postcode, and we will be happy to investigate and escalate the matter to the relevant team for review.
Thank you for bringing this to our attention, and we hope to hear from you soon.
Kind regards,
M.Ali
The delivery service and products are…
The delivery service and products are fine, although there is not a huge choice and you have to be careful what you order as some items, like branded cereal, are much more expensive than the shops. We signed up believing that we were supporting local farms but I can not find anything on their website to support this, in fact I cant find anything to show where the products come from. All our deliveries though have been on time and correct.
22. juli 2026
Uopfordret anmeldelse
Besvarelse fra Watsons Pantry
Hi Tracy,
Thank you for taking the time to leave us a review and for your positive comments about our delivery service.
We're sorry to hear your concerns regarding product pricing, product choice, and the origin of our products.
We have previously sent you an email requesting further details but, unfortunately, we have not received a response. If you're happy to do so, please get back in touch with us and we'll be glad to discuss your concerns further.
Regarding our dairy products, we can confirm that all of our milk is supplied by Red Tractor-approved farms, which adhere to strict standards for animal welfare, food safety, and traceability. We can also confirm that we do not use Bovaer additives in our milk or any other dairy products.
We appreciate your support and feedback, as it helps us improve our service and communication. We hope to hear from you soon and address any remaining concerns.
Kind Regards,
M.Ali
Always delivered on the day and early…
Always delivered on the day and early morning
20. juli 2026
Uopfordret anmeldelse
Exceptional service from this company
Exceptional service from this company. They have never missed a delivery and I have never been missing any items plus everything is always fresh. And the prices are better than my local shops and it gets delivered to my door! What more could you ask for.
Thank you Watsons Pantry
14. juli 2026
Uopfordret anmeldelse
Ordering is easy and very flexible
Ordering is easy and very flexible. Have had no issues at all with the delivery always there within the times they say on site. Customer service is helpul and very freindly. Overall an excellant experince.
10. juli 2026
Uopfordret anmeldelse
Very good service and the best overall…
Very good service and the best overall price I have found for the products I order
13. juli 2026
Uopfordret anmeldelse
Watsons🤣
Was talked in to having an order of milk by a nice sales rep. He did lie to me though, we normally have organic milk and so it is important to us where the milk comes from. He stated that he was a farmer and the milk was from local a Derbyshire farm. He asked where I would like the milk leaving and I showed him a box by the door and wrote this on my order. The milk was left on the pavement in the full sun, we live on a main road! The milk was Freshways brand, obviously just been picked up from the cash and carry and chucked outside our house, not even bothered to take out of the cellophane wrap and put their Watsons Pantry stickers on that are advertised on the website. What a scam!
Glad I didn't order anything else. Below any standard food that is sold at corner shops, with a completely unappropriate "Watsons" brand name, that they don't even bother to use on the goods
Someone is having a laugh🤣
8. juli 2026
Uopfordret anmeldelse
Besvarelse fra Watsons Pantry
Hi Mrs Wheatley,
Thank you for taking the time to share your feedback.
We are sorry to hear that your experience did not meet your expectations. We understand your concerns regarding the milk delivery, the information provided during the sales visit, and the location where the product was left.
As discussed, we hope your issue has now been resolved. We have also sent you a separate email regarding your concerns and the actions taken to address them.
Please rest assured that your feedback has been passed on to the relevant team for review. We take comments such as yours seriously and will use them to improve our services.
We sincerely apologise for any inconvenience or frustration caused and appreciate you bringing these matters to our attention.
Best regards,
Nauman
My experience with Watsons Pantry was a…
My experience with Watsons Pantry was a bit of a mixed bag.
The salesman who knocked on my door was genuinely very friendly, polite and chatty. However, I didn't appreciate being encouraged to sign up there and then before I'd had the opportunity to go away and review the website in my own time. I was asked to scan a QR code and register on the spot, which is something I would normally never do. The main reason I agreed was because I wanted to support the farming industry and the producers behind the products.
I also explained that I was very busy, but despite that, the salesman insisted on giving me what was described as a "brief" sales pitch. In reality, it lasted almost 20 minutes and included selecting and paying for my first order there and then. Personally, I don't think this is the best sales approach, and I'd suggest Watsons Pantry reviews its doorstep sales tactics to give potential customers more time and space to make their own decision.
That said, once I put the sign-up experience behind me, I've been genuinely impressed. The delivery service has been excellent, ordering through the website is straightforward, and setting up recurring deliveries was quick and easy.
One feature I particularly like is that I can order just a single crate of bottled water without having to meet a minimum spend. I often struggle carrying heavy water crates from the supermarket to my car, so having them delivered is a real bonus, especially while the free delivery offer is available.
The product prices are reasonable considering the specialist nature of the products, although it's worth noting that my current prices include a temporary 20% discount.
Overall, despite my reservations about the initial sales experience, I'm pleased with the quality of the service and plan to continue using Watsons Pantry for now. I'll reassess once the free delivery and introductory 20% discount period comes to an end.
17. juni 2026
Uopfordret anmeldelse
Extremely pushy sales people
Extremely pushy sales people. Was practicly forced to scan the QR code at the door, to buy a carton of 6 eggs and a thing of milk and didnt let us do it later and then pressured us to take a photo as well which i found so weird?? The sales reps were nice but so extremely pushy that it made us feel uncomfortable and i kept thinking the busines was a scam until i searched it up and even now im still concerned. The idea seems great and supporting farmers is something i am interested in, but the way the sales reps were acting made me develop a negative image of the business. We felt so pressured and forced to sign up and pay that it made the whole experience so uncomfortable.
7. juli 2026
Uopfordret anmeldelse
Besvarelse fra Watsons Pantry
Hi Sanada,
Thank you for taking the time to leave your feedback. We are sincerely sorry to hear that your experience left you feeling uncomfortable and pressured.
We understand your concerns regarding the sales approach you described. While we are pleased to hear that you found our representatives polite.
We previously requested some information to help us locate your account and investigate the matter further; however, we have not yet received a response. Could you please email us at customerservices@watsonspantry.co.uk with your details?
Once we receive your information, we will carry out a full review of your experience and take any appropriate action.
We value all customer feedback and take concerns such as these very seriously. Please be assured that we will look into this matter thoroughly and will do our utmost to ensure a similar situation does not occur again.
Thank you for bringing this to our attention. We look forward to hearing from you so that we can resolve your concerns.
Best regards,
Nauman
Door to door sales tactics.
We have had the same person knock on our door 3 times today. They employ high pressure door to door selling tactics. I do not like this approach. It’s 2026. Trying to get me to sign up on the spot via QR code. They were not interested in me visiting the website at my leisure which suggests all they care about is the commission made on the door step.
7. juli 2026
Uopfordret anmeldelse
Besvarelse fra Watsons Pantry
Hi,
Thank you for taking the time to share your feedback, and we sincerely apologise for your experience.
We previously requested some information to help us access your account and investigate the matter further, but unfortunately, we have not yet received a response.
Could you please send us an email at customerservices@watsonspantry.co.uk with your details? Once received, we will look into this as a priority and take the appropriate action.
Please be assured that we take feedback like yours seriously, and we will do our best to ensure this does not happen again.
We look forward to hearing from you.
Best regards,
Nauman
Failed first delivery. Exactly what I expect for a Milk and More rebrand.
I signed up after a sales man came to the door (very nice guy, unfortunate he has such a poor product to sell). I signed up for a one off and recurring order on the spot. It was only after signing up when the transaction occurred did I see that Watsons Pantry was just Milk and More (an appalling company that I had already refused to use again but they just create new company names but too lazy to change their bank details). I should have canceled on the spot but the salesman is not to blame so I left the order. Low and behold the first order, they don't bother to deliver so I have cancelled all future orders. I have requested a refund for the failed delivery, who knows if that will occur. I am officially done with this milk delivery business if it's just Milk and More spreading their incompetence all over England under new business names.
**Update** they have sent me an email claiming that they delivered and showed a picture of a door. It's not my door but they delivered something to someone somwhere so their job done I guess.
3. juli 2026
Uopfordret anmeldelse
Besvarelse fra Watsons Pantry
Hi Melanie,
Thank you for sharing your experience with us.
We are truly sorry for the inconvenience caused by the failed delivery and the frustration it has brought you.
We have re-sent the delivery details to your email for clarity, and we can confirm that we have processed a full refund for the missed order.
Additionally, we have escalated this issue to our delivery team to ensure it is investigated thoroughly and corrective action is taken. We value your feedback greatly, as it helps us improve our service and prevent such issues in the future.
Best Regards,
M.Ali
Ordered for the first time and will be…
Ordered for the first time and will be the last. Asked for the fresh milk and they delivered regular milk as a replacement. Pointless waste of money
2. juli 2026
Uopfordret anmeldelse
Besvarelse fra Watsons Pantry
Hi Adeel,
Thank you for sharing your feedback and we’re very sorry to hear about your experience.
We did try to reach you by phone but were unable to get through, so we followed up with an email regarding your delivery.
Unfortunately, due to an unforeseen shortage at our depot, a substitute product was delivered instead of the milk you ordered.
This has been passed to our relevant team to ensure it does not happen again.
We truly value your feedback and apologise for the inconvenience caused.
Best regards,
Nauman.
I'm very pleased with the service
I'm very pleased with the service, and good quality grocery.
Would recommend.
27. juni 2026
Uopfordret anmeldelse
I really wanted to write a positive…
I really wanted to write a positive review but unfortunately out of 4 orders only one was ever delivered (the one that was delivered was our first order)
Each week receiving an email to say the order has been refunded
Such a shame as it would have been more convenient
23. juni 2026
Uopfordret anmeldelse
Besvarelse fra Watsons Pantry
Hi Chloe,
Thank you for taking the time to share your experience with us.
We are very sorry to hear about the difficulties you’ve faced with your recent orders and the frustration this has caused.
As discussed over the call, we hope your issue is now resolved. Please be assured that we have escalated this matter to the concerned department and passed along your feedback so the team can review and improve the process going forward.
We appreciate you highlighting these issues, and we're committed to improving our processes to prevent such errors in the future.
Should you require any further assistance, please do not hesitate to get back in contact with us!
Kind Regards,
M.Ali
Dette er Trustpilot
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