My son has been having lessons from Tracy at the village gym in Bracknell. She is incredible. I feel very lucky to have had her for his start to swimming. It's a shame she cannot continue the classes... Se mere
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Se, hvad kunderne siger
The teacher tries to engage each student and parent in every lesson. However the class size is too big for such a small lesson meaning that babies often become frustrated or bored. In the short space... Se mere
We started waterbabies when my daughter was 4 months old. We’ve been with waterbabies almost two years now and the skills my daughter has learnt will be lifelong. the quality of the lessons and the wa... Se mere
Virksomheden har svaret
We have been swimming with Water Babies since my son was 8 weeks old. Now at 2 his water skills are amazing and he has confidence in water. The program has been engaging and educational. We’ve also ma... Se mere
Virksomhedsoplysninger
Om Water Babies
Skrevet af virksomheden
Our vision is a world where the physical and emotional development of every child is fully supported and nurtured from birth.
Our premium baby swimming classes are taught by the highest trained baby swimming teachers in the world.
Water Babies takes little ones on a journey of aquatic discovery, teaching core aquatic skills, water safety, and swimming strokes, igniting their imagination as they learn.
With lessons available across the UK, Water Babies welcomes babies from birth to five years old to learn a skill for life.
Kontaktoplysninger
Winslade House, Winslade Park, Clyst St Mary, EX5 2FY, Exeter, Storbritannien
- waterbabies.co.uk
4,7
Fremragende
2 t anmeldelser
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My daughter loved her swimming lessons
My daughter loved her swimming lessons. We started at 10 weeks and she loves water now. The George green school location is great as it has a warm pool. The songs helped her recognise the actions and the instructors were great. Seeing her develop the safety skills was really encouraging. However the classes are so expensive for something we end up missing quite often due to illness now she's started nursery, me having to change my work pattern now I'm back to work, weekend travel, and her naptime so unfortunately we've had to cancel and look for other options.
24. maj 2026
Besvarelse fra Water Babies
We're so happy that your daughter loved her swimming lessons and developed valuable safety skills! We appreciate your kind words about our teachers and the George Green School pool. We understand that scheduling can be challenging, and we're sorry to hear that the classes became difficult to attend. We do offer some catch-up classes for missed sessions if you do decide to return to swimming with Water Babies - wishing you all the best.
Water Babies
Class teacher was amazing, pool maintenance not so much
Class teacher was amazing, pool maintenance not so much. My son was regularly getting sick after swimming, and after the last time got hospitalised with bronchitis. I know it’s from the chlorine levels in the pool because he is always at home and doesn’t go to nursery or meet other toddler often.
Overall the classes were always nice but it’s extremely frustrating that they don’t provide refund even at times where you have accumulated high number of catch up class due to your child’s sickness. What do you do when you have over 6 catch up lessons and have to pay for your regular classes each month and use those catch up sessions on top of your usual schedule?! I mean if you are a working parent using them all become impossible. I wouldn’t recommend after being with them for so long, be sure you’re committed.
24. maj 2026
Besvarelse fra Water Babies
Thank you for taking the time to share your feedback. We are very sorry to hear about your son's illness and understand how concerning and challenging this must have been for your family.
We take all concerns regarding our lessons and pool facilities extremely seriously. As part of our standard operating procedures, chlorine levels are tested at multiple points before and throughout each day of lessons. We would not run classes if levels fell outside the required parameters.
We have reached out to you directly to better understand your concerns and discuss applying credits as a gesture of goodwill, as we were not previously aware of the full extent of the situation you have described.
We value feedback from all our families and are committed to providing the best possible experience for both parents and little ones. Thank you again for bringing your concerns to our attention. We look forward to speaking with you soon.
Water Babies
Great for babies and younger toddlers
We have had some absolutely fantastic teachers who have taught my 3 year old to swim independently. That said, our instructor has changed multiple times and there is a little inconsistency for the children in standards of teaching. Our children are ready now for independent swim lessons but waterbabies can not offer this at a competitive price.
24. maj 2026
Besvarelse fra Water Babies
Hello, thank you for your review, we appreciate you taking the time to do this. We're really pleased to hear your three year old is swimming independently under our guidance and teaching - what a superstar your little one is! We will take on board your feedback re the inconsistency of standards of teaching, as this is something that is really important to us and we are sorry you have had this experience - all our teachers go through the same training to become the most qualified teachers in the UK. We would appreciate it if you could email humptydumpty@waterbabies.co.uk with some more detailed information, so that we can pick this up with our team (and certain individuals if needed). Our pricing for our new older swim programme (Swimvincible) is priced accordingly for many reasons - such as, our standards of teaching are far higher than those of other local swim schools, our teachers are far more highly trained and more qualified than teachers in other local swim schools, our Swimvincible programme doesn't just teach little ones to swim lengths back and forth, but we give little ones the opportunity to foster an overall love for the water - including diving, snorkelling, rowing, water relays, water polo, artistic swimming and much more. For those reasons alone, we are priced slightly higher than other swim schools as we can offer so much more. Many thanks, the Water Babies Hampshire team x
Classes are great. Frequently cancelled though
I love the actual classes and the teachers, they are brilliant. However the consistency of the classes is terrible. They are continually cancelled and then our session times are changed frequently as well. It’s frustrating. We stay with them only because they sessions when they happen are brilliant
24. maj 2026
Besvarelse fra Water Babies
Thank you for taking the time to share your feedback.
We're delighted to hear how much you enjoy the classes and that our teachers have made such a positive impression. It's wonderful to know that when lessons are running, they provide such a brilliant experience for you and your little one.
We do, however, understand your frustration regarding class cancellations and schedule changes, and we're sorry for any inconvenience this has caused. We always strive to maintain the highest standards across all of our lessons, and there are occasions when changes are necessary to ensure those standards are met. Most importantly, the safety and wellbeing of our babies, parents and teachers will always be our top priority. If something isn't quite right, whether that's related to staffing, pool facilities or operational requirements, we will always take the appropriate action to ensure a safe and high-quality experience for everyone.
We truly appreciate your patience and understanding, and we're grateful that you've chosen to continue your Water Babies journey with us. Your feedback is valuable and helps us continue to improve while delivering the best possible experience for our families.
Thank you again for your support, and we look forward to welcoming you back to many more brilliant lessons ahead. 💙
The lessons are good when she gets them…
The lessons are good when she gets them but they are cancelled way too often and we have so many different teachers they lack consistency so my daughter doesn't want to go to her lesson and its hard to create consistency. Our lesson time got changed too with no options, which makes our day much harder with the other things we do.
24. maj 2026
Besvarelse fra Water Babies
Thank you for taking the time to share your feedback. We're pleased to hear that your daughter enjoys the lessons when she attends them, but we're very sorry to hear about the frustration caused by lesson cancellations, changes in teachers, and the adjustment to your lesson time.
Unfortunately, there have been occasions where we've had to cancel lessons, something we genuinely dislike doing and always try to avoid wherever possible. We completely understand how important consistency is, both in terms of teachers and lesson schedules, especially when fitting classes around other commitments.
We're particularly concerned to hear that your daughter is feeling reluctant to attend her lessons, as we were not aware that you were finding this difficult. We'd really like the opportunity to put things right. A member of our team will be in touch to discuss your experience and see whether we can move your lesson to a class day or time that works better for your family and provides greater consistency.
Thank you again for your feedback. It helps us identify where we can improve, and we look forward to speaking with you soon.
5 stars all round
Hannah is a lovely, friendly and knowledgeable instructor. Our little one loves him swimming lessons and Hannah. Great structure, content and progression in the lessons.
31. maj 2026
Besvarelse fra Water Babies
Thank you so much for the lovely review! It means a lot.
We are pleased to hear you enjoying the structure and progression of the lessons, and of course your teacher Hannah, who makes it all happen!
We'll be sure to pass your kind words on.
Water Babies Scotland Central Team
Best learning experience
I enrolled my little one to Water Babies when she’s about 15 months, and it was the best decision. We have seen so much improvements in her confidence in the water. If you’re thinking of getting your child into a swimming lesson, make sure to consider choosing the Water Babies. The teachers are highly skilled and trained! She enjoys Carmel’s class so much and so, Ana’s class whenever she needs a catch up class. 😊Water Babies highly recommended.
24. maj 2026
Besvarelse fra Water Babies
We're so happy to hear your little one is thriving in the water and gaining confidence! It's wonderful to know our instructors are making such a positive impact and we're excited to see how your little one progresses even further as you continue with the lessons! Thank you for your lovely feedback.
Water Babies North London
Brilliant underwater photoshoot
Brilliant underwater photoshoot! Supportive and inclusive and 100% baby led. My swim teacher made sure my son waa ready for the photoshoot and the office ensured we were ready, that me and my son were comfortable and ready!
10. maj 2026
Uopfordret anmeldelse
Besvarelse fra Water Babies
We're so glad you and your son had a brilliant photoshoot!
Water Babies
Best swimming lessons!
Thoroughly enjoyable swimming lessons, for both adult and Child. Very insightful and confidence building.
24. maj 2026
Besvarelse fra Water Babies
Thank you for leaving us a 5 star review! I'm so pleased you love our lessons so much!
Highly recommend
I have been taking my little one since she was 5 months old and we have loved it. Her confidence has really grown and the teachers are able to adapt to baby’s needs/ mood that day. We went on our first holiday and our baby was so happy and confident in the water. Thoroughly recommend
27. maj 2026
Uopfordret anmeldelse
Besvarelse fra Water Babies
We're so happy to hear your little one is thriving and confident in the water! Thank you for your kind recommendation.
Water Babies x
I would not recommend Water Babies…
I would not recommend Water Babies based on my experience.
The classes from birth to 12 months were acceptable, largely because all babies were of a similar age and ability. However, once my daughter turned 12 months, we were moved into a class with significantly older toddlers who were far more advanced, making the sessions unsuitable and difficult for younger children to benefit from equally.
In addition, lessons were cancelled on a regular basis. This was not an isolated inconvenience — I recall a period last year where classes were cancelled for approximately three months. Despite the disruption, fees remained extremely high for what I would describe as a very average service.
The facilities and organisation were also disappointing. There were frequently not enough changing rooms available, resulting in parents having to rush and compete for space while trying to prevent their babies and toddlers from becoming cold after lessons. Parking was also consistently inadequate, meaning I often had to arrive excessively early simply to secure a space.
Despite all of these ongoing issues, I remained loyal to Water Babies, continued paying on time, and never formally complained. Unfortunately, that loyalty was not reciprocated when my family experienced financial hardship.
My husband was recently made redundant, and I contacted Water Babies immediately to cancel my membership as my part-time income alone does not come close to covering our household expenses. I politely requested that, on compassionate grounds, they waive their cancellation policy requiring payment for the whole of the following month. I even offered to provide evidence of my husband’s redundancy. I was more than willing to pay for the remainder of the current month, but requiring an additional full month’s payment under these circumstances felt entirely unreasonable.
I was extremely disappointed to be told that no exception would be made. Given my loyalty as a long-standing customer — despite repeated cancellations, poor organisation, limited facilities, and premium pricing — the complete lack of compassion or flexibility was both upsetting and frustrating.
Overall, I do not feel Water Babies offers value for money, nor do they appear to prioritise customer care when families are facing genuine difficulties. I would strongly advise others to carefully consider alternative swim schools before committing.
26. maj 2026
Uopfordret anmeldelse
Besvarelse fra Water Babies
Thank you for sharing your experience. I’m sorry to hear it didn’t reflect the standard we aim to provide, especially after your time with us.
Our classes are designed to support children at each stage of development, and we regularly review our classes to ensure the best possible experience. We also recognise how frustrating disruptions, facilities and parking challenges can be, and will investigate this to see how we can improve.
We’re very sorry to hear about your recent circumstances. While our cancellation terms are applied consistently, we do understand how difficult situations like this can feel.
We’d really value the opportunity to discuss your experience in more detail, please get in touch at complaints@waterbabies.co.uk.
Thank you again for your feedback.
Water Babies
Excellent teaching and friendly…
Excellent teaching and friendly environment. Our child has gone from 4 months old and is now nearly 3. He has an amazing water confidence, growing understanding of safety and total love for swimming!
24. maj 2026
Besvarelse fra Water Babies
Thank you for your lovely review- we are so glad to hear that your little one is water confident and loves their lessons with us!
Great experience
We’ve had such a great experience with Water Babies and would highly recommend it. The classes are fun, well organised and have really helped build my baby’s confidence in the water.
Our instructor has been amazing, she’s so friendly, patient and encouraging, creating such a welcoming atmosphere for both babies and parents. It’s become one of our favourite activities each week and such a lovely bonding experience.
17. maj 2026
Besvarelse fra Water Babies
Thank you so much for your lovely review! 💙
We're thrilled to hear that you and your little one have had such a positive experience with Water Babies. Building confidence in the water while having fun is exactly what our classes are all about, so it's wonderful to know you've seen that progress in your baby.
It's especially lovely to hear your kind words about your instructor. Our teachers work hard to create a supportive, encouraging environment where both babies and parents can feel comfortable and enjoy every milestone together, and we're delighted that this has been your experience.
We're honoured to be part of such special bonding moments and are so pleased that your lessons have become one of your favourite weekly activities.
Thank you for your recommendation and for being part of our Water Babies family. We look forward to seeing you both in the pool for many more smiles, splashes, and achievements ahead! 🏊♀️✨
Ronan loves his swimming classes
Ronan loves his swimming classes, he has became so confident in the water in such a short time thanks to Mairi. She has been amazing and such a lovely person. The skills he has learned so far are great.
17. maj 2026
Besvarelse fra Water Babies
Thank you for your wonderful feedback! We are so pleased to hear about the confidence your little one has gained and the skills he has learned so far. We also agree that Mairi is amazing and she works so hard to ensure that all swimmers enjoy their lessons and are learning new skills all the time!
We cannot wait to see your little one continue to progress and continue his swimming journey with us.
Water Babies x
Great swimming lessons for babies
Great customer service, lovely and experienced instructors.
17. maj 2026
Besvarelse fra Water Babies
Thank you so much for your lovely review :) Water Babies
Enjoyed my Saturday lessons in…
Enjoyed my Saturday lessons in Stevenage with our instructor Anna (Hannah) she’s the best in the team so far. Welcoming and I’m comfortable with babies around her. To the admin of water babies in Hertfordshire branch you’re all the best in the game. You’ve got good listening ears, welcoming and accommodating and good communication skills. No regrets so far since joining water babies. My baby who started in march is enjoying the swimming lessons.
17. maj 2026
Besvarelse fra Water Babies
Thank you for your wonderful feedback! We are so happy to hear that you and your little one are enjoying the lessons. It's fantastic to know our team is making such a positive impact. We appreciate your kind words!
Water Babies x
Best swimming lessons
Bella is an amazing instructor, she instantly puts my little one at ease and encourages her to have so much fun in the water. Since starting only a few months ago she has really improved in the water and with her confidence. She is even holding her breathe and closing her eyes when under water. She loves her swimming lessons.
17. maj 2026
Besvarelse fra Water Babies
Thank you for your wonderful 5-star review! Bella is great isn't she!
We are so happy to hear your little one is thriving and gaining confidence in the water.
Water Babies
Lilly being safe and Nanny also
Lilly being safe and Nanny also. Lilly loves the variety of interactions
24. maj 2026
Besvarelse fra Water Babies
We're so happy to hear Lilly is safe and enjoying the interactions! Thank you for your kind words.
Water Babies
Besvarelse fra Water Babies
Hi Anu, lovely to hear you are enjoying your lessons. Thanks for the review x
Very pricey but worth every penny!
Very pricey but worth every penny!
Seeing my baby flourish as each week goes by is so beautiful. He is so happy in the water and now understands that if I say his name followed by 'are you ready, go', that water will be go on his face, and so he closes his eyes. Its so magical what he's learning. Swimming is an essential skill and I have peace of mind that eventually he will be a confident swimmer that will keep himself safe (e.g. to hold on to the rail if he falls in).
17. maj 2026
Besvarelse fra Water Babies
Thank you for your wonderful 5-star review! We are so happy to hear how much you value the experience and the progress your baby is making. It's truly rewarding to know that our lessons are helping your little one develop such important skills and confidence in the water. We appreciate you sharing this journey with us :)
Water Babies
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