Water Babies Anmeldelser 

1.961
TrustScore 4.5 ud af 5

4,7

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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 4 ud af 5 stjerner

My daughter has lived and benefitted from water babies since 8 weeks old She has at times slowed in progression re skill but has always grown confidence and safety in the water due to what she lear... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

We are really loving pur WB experience. We started our son at 8 weeks old and our teacher Charlene has given us so much confidence each week. The lesson is always fun, thorough and on time, and if yo... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Water babies is amazing . We have the best instructor called Abi . I take my grandaughter every week and she has totally flourished in the water . She loves it and is very confident already . We are d... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Eva has absolutely loved her swimming lessons. We’ve seen a huge improvement in her confidence and skills in the water, and she always looks forward to every lesson. A special thank you to Harrie... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Kursus
  2. Svømmeklub

Om Water Babies

Skrevet af virksomheden

Our vision is a world where the physical and emotional development of every child is fully supported and nurtured from birth.

Our premium baby swimming classes are taught by the highest trained baby swimming teachers in the world.

Water Babies takes little ones on a journey of aquatic discovery, teaching core aquatic skills, water safety, and swimming strokes, igniting their imagination as they learn.

With lessons available across the UK, Water Babies welcomes babies from birth to five years old to learn a skill for life.

Enquire today


Kontaktoplysninger

  • Winslade House, Winslade Park, Clyst St Mary, EX5 2FY, Exeter, Storbritannien

  • waterbabies.co.uk

4,7

Fremragende

TrustScore 4.5 ud af 5

2 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,7

Alle anmeldelser

(1.961)

931 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
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Bedømt til 5 ud af 5 stjerner

Best swimming lessons!

Thoroughly enjoyable swimming lessons, for both adult and Child. Very insightful and confidence building.

24. maj 2026
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Besvarelse fra Water Babies

Thank you for leaving us a 5 star review! I'm so pleased you love our lessons so much!

Bedømt til 5 ud af 5 stjerner

Highly recommend

I have been taking my little one since she was 5 months old and we have loved it. Her confidence has really grown and the teachers are able to adapt to baby’s needs/ mood that day. We went on our first holiday and our baby was so happy and confident in the water. Thoroughly recommend

27. maj 2026
Uopfordret anmeldelse
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Besvarelse fra Water Babies

We're so happy to hear your little one is thriving and confident in the water! Thank you for your kind recommendation.

Water Babies x

Bedømt til 1 ud af 5 stjerner

I would not recommend Water Babies…

I would not recommend Water Babies based on my experience.

The classes from birth to 12 months were acceptable, largely because all babies were of a similar age and ability. However, once my daughter turned 12 months, we were moved into a class with significantly older toddlers who were far more advanced, making the sessions unsuitable and difficult for younger children to benefit from equally.

In addition, lessons were cancelled on a regular basis. This was not an isolated inconvenience — I recall a period last year where classes were cancelled for approximately three months. Despite the disruption, fees remained extremely high for what I would describe as a very average service.

The facilities and organisation were also disappointing. There were frequently not enough changing rooms available, resulting in parents having to rush and compete for space while trying to prevent their babies and toddlers from becoming cold after lessons. Parking was also consistently inadequate, meaning I often had to arrive excessively early simply to secure a space.

Despite all of these ongoing issues, I remained loyal to Water Babies, continued paying on time, and never formally complained. Unfortunately, that loyalty was not reciprocated when my family experienced financial hardship.

My husband was recently made redundant, and I contacted Water Babies immediately to cancel my membership as my part-time income alone does not come close to covering our household expenses. I politely requested that, on compassionate grounds, they waive their cancellation policy requiring payment for the whole of the following month. I even offered to provide evidence of my husband’s redundancy. I was more than willing to pay for the remainder of the current month, but requiring an additional full month’s payment under these circumstances felt entirely unreasonable.

I was extremely disappointed to be told that no exception would be made. Given my loyalty as a long-standing customer — despite repeated cancellations, poor organisation, limited facilities, and premium pricing — the complete lack of compassion or flexibility was both upsetting and frustrating.

Overall, I do not feel Water Babies offers value for money, nor do they appear to prioritise customer care when families are facing genuine difficulties. I would strongly advise others to carefully consider alternative swim schools before committing.

26. maj 2026
Uopfordret anmeldelse
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Besvarelse fra Water Babies

Thank you for sharing your experience. I’m sorry to hear it didn’t reflect the standard we aim to provide, especially after your time with us.

Our classes are designed to support children at each stage of development, and we regularly review our classes to ensure the best possible experience. We also recognise how frustrating disruptions, facilities and parking challenges can be, and will investigate this to see how we can improve.

We’re very sorry to hear about your recent circumstances. While our cancellation terms are applied consistently, we do understand how difficult situations like this can feel.

We’d really value the opportunity to discuss your experience in more detail, please get in touch at complaints@waterbabies.co.uk.

Thank you again for your feedback.

Water Babies

Bedømt til 5 ud af 5 stjerner

Excellent teaching and friendly…

Excellent teaching and friendly environment. Our child has gone from 4 months old and is now nearly 3. He has an amazing water confidence, growing understanding of safety and total love for swimming!

24. maj 2026
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Besvarelse fra Water Babies

Thank you for your lovely review- we are so glad to hear that your little one is water confident and loves their lessons with us!

Bedømt til 5 ud af 5 stjerner

Great experience

We’ve had such a great experience with Water Babies and would highly recommend it. The classes are fun, well organised and have really helped build my baby’s confidence in the water.

Our instructor has been amazing, she’s so friendly, patient and encouraging, creating such a welcoming atmosphere for both babies and parents. It’s become one of our favourite activities each week and such a lovely bonding experience.

17. maj 2026
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Besvarelse fra Water Babies

Thank you so much for your lovely review! 💙

We're thrilled to hear that you and your little one have had such a positive experience with Water Babies. Building confidence in the water while having fun is exactly what our classes are all about, so it's wonderful to know you've seen that progress in your baby.

It's especially lovely to hear your kind words about your instructor. Our teachers work hard to create a supportive, encouraging environment where both babies and parents can feel comfortable and enjoy every milestone together, and we're delighted that this has been your experience.

We're honoured to be part of such special bonding moments and are so pleased that your lessons have become one of your favourite weekly activities.

Thank you for your recommendation and for being part of our Water Babies family. We look forward to seeing you both in the pool for many more smiles, splashes, and achievements ahead! 🏊‍♀️✨

Bedømt til 5 ud af 5 stjerner

Ronan loves his swimming classes

Ronan loves his swimming classes, he has became so confident in the water in such a short time thanks to Mairi. She has been amazing and such a lovely person. The skills he has learned so far are great.

17. maj 2026
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Besvarelse fra Water Babies

Thank you for your wonderful feedback! We are so pleased to hear about the confidence your little one has gained and the skills he has learned so far. We also agree that Mairi is amazing and she works so hard to ensure that all swimmers enjoy their lessons and are learning new skills all the time!

We cannot wait to see your little one continue to progress and continue his swimming journey with us.

Water Babies x

Bedømt til 5 ud af 5 stjerner

Enjoyed my Saturday lessons in…

Enjoyed my Saturday lessons in Stevenage with our instructor Anna (Hannah) she’s the best in the team so far. Welcoming and I’m comfortable with babies around her. To the admin of water babies in Hertfordshire branch you’re all the best in the game. You’ve got good listening ears, welcoming and accommodating and good communication skills. No regrets so far since joining water babies. My baby who started in march is enjoying the swimming lessons.

17. maj 2026
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Besvarelse fra Water Babies

Thank you for your wonderful feedback! We are so happy to hear that you and your little one are enjoying the lessons. It's fantastic to know our team is making such a positive impact. We appreciate your kind words!

Water Babies x

Bedømt til 5 ud af 5 stjerner

Best swimming lessons

Bella is an amazing instructor, she instantly puts my little one at ease and encourages her to have so much fun in the water. Since starting only a few months ago she has really improved in the water and with her confidence. She is even holding her breathe and closing her eyes when under water. She loves her swimming lessons.

17. maj 2026
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Besvarelse fra Water Babies

Thank you for your wonderful 5-star review! Bella is great isn't she!
We are so happy to hear your little one is thriving and gaining confidence in the water.

Water Babies

Bedømt til 5 ud af 5 stjerner

Lilly being safe and Nanny also

Lilly being safe and Nanny also. Lilly loves the variety of interactions

24. maj 2026
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Besvarelse fra Water Babies

We're so happy to hear Lilly is safe and enjoying the interactions! Thank you for your kind words.

Water Babies

Bedømt til 5 ud af 5 stjerner

Very pricey but worth every penny!

Very pricey but worth every penny!
Seeing my baby flourish as each week goes by is so beautiful. He is so happy in the water and now understands that if I say his name followed by 'are you ready, go', that water will be go on his face, and so he closes his eyes. Its so magical what he's learning. Swimming is an essential skill and I have peace of mind that eventually he will be a confident swimmer that will keep himself safe (e.g. to hold on to the rail if he falls in).

17. maj 2026
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Besvarelse fra Water Babies

Thank you for your wonderful 5-star review! We are so happy to hear how much you value the experience and the progress your baby is making. It's truly rewarding to know that our lessons are helping your little one develop such important skills and confidence in the water. We appreciate you sharing this journey with us :)

Water Babies

Bedømt til 5 ud af 5 stjerner

Wonderful for babies

Lovely class - Alex is a great instructor (Peckham Cherry trees)- would highly recommend for babies

24. maj 2026
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Besvarelse fra Water Babies

Thank you for your wonderful feedback! 💙 We're so pleased to hear you're enjoying the classes. Alex will be delighted to hear your kind words. Thank you for your recommendation, and we look forward to seeing you both back in the pool soon!

Bedømt til 5 ud af 5 stjerner

It’s the highlight of our week

It’s the highlight of our week! My little girl loves Water Babies so much and has been going since she was 9 months old!

24. maj 2026
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Besvarelse fra Water Babies

We're so happy to hear your little girl loves Water Babies! It's wonderful that it's the highlight of your week. Thank you for sharing!

Water Babies Notts & Derbys

Bedømt til 5 ud af 5 stjerner

Fantastic sessions

Lovely, engaging sessions with staff who are very good at what they do!
They’ve given all of us, baby and parents, confidence in the water.

24. maj 2026
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Besvarelse fra Water Babies

We are so happy to hear you found our sessions engaging and that our staff helped build confidence for your family in the water! Thank you so much for the lovely feedback

Water Babies

Bedømt til 5 ud af 5 stjerner

My baby loves it we have just booked on…

My baby loves it we have just booked on for more. It's a grate way to learn water safety and fun !

24. maj 2026
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Besvarelse fra Water Babies

Thank you so much for taking time to leave us 5 stars. Sounds like you guys have found your fun activity. Lessons really are amazing and it is amazing how quick little ones pick things up. x

Bedømt til 5 ud af 5 stjerner

My son is having such a lovely time and…

My son is having such a lovely time and is learning and building confidence.

I would 💯 recommend

24. maj 2026
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Besvarelse fra Water Babies

We're so happy your son is thriving and gaining confidence. We appreciate your wonderful recommendation

Water Babies

Bedømt til 5 ud af 5 stjerner

We have loved our time at water babies…

We have loved our time at water babies learning new swimming skills that have really helped development! Every lesson with cat has been so much fun and she really cares about all her water babies !

17. maj 2026
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Besvarelse fra Water Babies

Thank you for your lovely review- we are so glad to hear you love your lessons with Kat! x

Bedømt til 5 ud af 5 stjerner

5 Star Swimming Lessons

Great location and our swimming teacher is friendly and engaging. We started lessons at 8 weeks old and would highly recommend.

24. maj 2026
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Besvarelse fra Water Babies

Thank you for your great review! Glad you are enjoying your lesson :) Thanks, Water Babies

Bedømt til 5 ud af 5 stjerner

We love everything about this…

We love everything about this classes🥰First of all it’s great for ur child to learn communicate w other children, and the classes amazing. Fully understandable and lots of fun. We go to Aloft hotel

24. maj 2026
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Besvarelse fra Water Babies

We're so happy to hear your child is enjoying our classes and benefiting from spending time with other children and appreciate your kind words about the fun lessons at Aloft. Happy swimming!

Water Babies

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