Watchmaster.com Anmeldelser 

3.416
TrustScore 3.5 ud af 5

3,3

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

November 2022 een roof geweest bij Watchmaster, ook mijn horloge is hierbij gestolen. Tot op heden (bijna twee jaar verder) nog niks mogen ontvangen. Wat een eenvoudige zwart witte zaak lijkt te zijn,... Se mere

Bedømt til 5 ud af 5 stjerner

Purchased an exceptionally priced Breitling Superocean at 12.30pm on Thursday 1st December 2022 via bank transfer. Despite my initial concerns, watch with box, papers was received, very well packaged... Se mere

Bedømt til 4 ud af 5 stjerner

Uhr wie versprochen in einwandfreiem Zustand, nicht die geringsten Gebrauchsspuren gefunden. Ganz tolle Uhr, das azurblaue Zifferblatt mit den römischen Ziffern sieht für meinen Geschmack einfach geil... Se mere

Bedømt til 5 ud af 5 stjerner

Alles sehr korrekt und serious abgewickelt. Ware wurde abgeholt und ein Angebot erstellt. Nach ca. 6 Wochen war die Uhr verkauft und mir wurde eine ausführliche Abrechnung und ein Link um mein Geld... Se mere

Virksomhedsoplysninger

  1. Urforretning

Oplysningerne kommer fra forskellige eksterne kilder

Watchmaster was founded in Berlin, Germany in May 2015 by Stephan Heller and Ronny Ahlswede and has been operating actively on the market since. The company quickly established itself within the luxury watch market and prides itself on using an innovative internet technology in digital trade. In addition, Watchmaster provides competent and tailored consultation.


Kontaktoplysninger

3,3

Middel

TrustScore 3.5 ud af 5

3 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,3

Alle anmeldelser

(3.416)

0 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

WatchMaster has recently sold my ladies watch

WatchMaster has recently sold my ladies Rolex and the service from them has been excellent, from the courier picking up my watch to receiving my money. They kept me updated throughout and I received an excellent payment for my watch. A very satisfied customer.

3. oktober 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Wstchmaster ist der Beste

Alles sehr korrekt und serious abgewickelt. Ware wurde abgeholt und ein Angebot erstellt. Nach ca. 6 Wochen war die Uhr verkauft und mir wurde eine ausführliche Abrechnung und ein Link um mein Geld anzufordern per Mail zugeschickt. Das Geld war 2 Tage später auf meinem Bankkonto.
Keine Arbeit mit dem Verkauf der Uhr gehabt, alles wurde für mich erledigt und der mir zugesicherter Mindestpreis hat auch gestimmt.
Ganz unkomplizierter und schneller Verkauf dank den Profis von Watchmaster. Ich würde Watchmaster immer wieder gerne weiterempfehlen.

15. september 2022
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Baume Mercier Rivierà con .....sorpresa

Acquisto un Baume Mercier Riviera 10618. Orologio in perfette condizioni anche se mancavano degli adesivi di protezione sul quadrante e il fondo e sul bracciale. Forse usato per varie prove. La condizione era comunque eccellente e soprattutto è stato fornito ad un prezzo ottimo visto che mi sono stati consegnati sia il bracciale in acciaio che quello verde in caucciù ( davvero una bella sorpresa) che diciamo hanno un prezzo da circa 300€ a 500€ . Quindi sono stati ampiamente perdonati. Tempi di consegna un tantino lunghi ma questo non è un problema per me. Sono davvero contento per l'acquisto e oltre a raccomandare il commerciante gli faccio i complimenti ( il secondo cinturino originale ha davvero inciso sul mio giudizio) Grazie WM

28. september 2022
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Bedømt til 5 ud af 5 stjerner

Very professional

Great service throughout the process and a very good price received for my watch. Watchmaster have a procedure that’s clear from the outset so you know exactly where you stand.

29. september 2022
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

My watch has been for sale with…

My watch has been for sale with Watchmaster for 7 months now. They stated 45 days as the average to sell, how can you be so wrong!?
No communication, no feedback, a complete lack of service. I am very disappointed and wish I had not agreed to let them sell for me.
If you have a watch for sale be careful and consider your options!
Update, following reply.
There was some initial contact from Watchmaster when my watch went up for sale. This included telling me it was live on the website, photo's completed etc. Then some 2 months later to tell me it had not sold. Thereafter communication from Watchmaster has only been to respond to my requests to lower the price. No proactive feedback of any kind!

1. oktober 2022
Uopfordret anmeldelse
Watchmaster.com-logo

Besvarelse fra Watchmaster.com

Dear Paul,
thank you for your honest feedback. We appreciate and share your frustration that we have thus far been unable to find a buyer for your Tudor Black Bay Fifty-Eight (79030B). We are operating in an unprecedented market environment with many of our historic sell-through times no longer proving to be true. Tudor as a brand has been particularly impacted in the UK since Brexit. It seems as if the majority of secondary Tudor watches were in fact sold into continental European. The average selling time for Tudor as a brand has hence unfortunately increased. There is in fact such mismatch in supply and demand between the UK and Europe that prices often now deviate so significantly that it is sensible for European buyers to acquire UK stock despite 20% import VAT. We are now entering the busiest time of the year. I am therefore hopeful that we will soon find a buyer for your Tudor.
I would further appreciate more feedback on your criticism regarding a lack of communication. I can see that Vanina and yourself have been in touch on a bi-monthly basis. What additional communication would you have expected? Feel free to reach out to me directly (complaints@watchmaster.com).

Sincerely,
Thomas Rickard,
Managing Director
Watchmaster UK

Bedømt til 5 ud af 5 stjerner

Went to view a Chopard Mille Miglia…

Went to view a Chopard Mille Miglia 2019 Race Edition last week at the London branch. Friendly, professional service and Watch was just what I was looking for. A small discount but it was already at a very competitive price. The Watch was delivered a week later very well packed by UPS having been cleaned and serviced.
Would certainly consider using them again.

30. september 2022
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Read the small print folks!

Read the small print folks! When you send your watch to Watchmaster, you're signing a contract that, irrespective of selling it, they keep it for 12 months. They've had my watch for six months, so I suggested dropping the price, and despite this nothing. So, I asked for it back so I can try selling it. They refuse, quote the 'contract' terms and suggest I pay them a commission to get it returned. It may be in the contract small print but they certainly don't make you aware of this. They treat it as their property. At one point I was going to suggest a part-exchange but I couldn't get through... maybe if they answered the phone, buyers might be able to purchase MY watch more easily. It's not a SCAM as such, but you certainly need to be aware how they operate...

30. september 2022
Uopfordret anmeldelse
Watchmaster.com-logo

Besvarelse fra Watchmaster.com

Dear Craig,
I am very sorry to hear that you are disappointed with our service and particularly that you were unaware of the fact that you entered into a 12 month contract with us. We have tried to summarize our key contractual terms into a single page contract and do also try to review these key terms with every customer prior to accepting a watch for sale. Upon listing a watch we have significant upfront cost and hence ask for a 12 month right to sell your watch to provide us with a fair chance to find a buyer for your timepiece.
We are now entering the busiest time of the year. I am therefore hopeful that we will find a buyer for your Rado Hyperchrome Captain Cook (R32128202).
Kind Regards,
Thomas Rickard,
Managing Director
Watchmaster UK

Bedømt til 1 ud af 5 stjerner

Scam attempt.

Scam attempt.
I get an email if I would like to get a new appraisal of my watch. Rolex Explorer II
They offer me in this email the following options:
-Sale on commission
-Direct sale
-Trade in.
After making the offer they suddenly refuse a direct sale. In my book this is a scam. They make an offer to have your watch appreciated but refuse to live up to their own email.
Please beware of this company, dishonesty turns out to be a trademark.

23. september 2022
Uopfordret anmeldelse
Watchmaster.com-logo

Besvarelse fra Watchmaster.com

Dear Ronaldo, I am very sorry that we have given you this impression, we cannot always offer a direct sale and we do specify that this does depend on which model you have and the stock we have available. Nevertheless I have taken this up with the marketing team to have a review of the wording in our emails. We absolutely want to ensure these are clear, and not misleading.

Kind regards
Thomas
Managing Director
Watchmaster UK

Bedømt til 5 ud af 5 stjerner

Des spécialistes

Bonjour, tout d'abord félicitations à Madame SALOMON qui a été mon accompagnatrice pour la vente d'une montre CARTIER, envoi UPS le 08 août 2022, acceptation de vente le 13, le 17 mise en ligne, vente et virement sur mon compte le 23/09, opération rondement menée et satisfaction totale, encore merci à toute l'équipe, vous pouvez leur faire confiance.

23. september 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Bought Rolex Datejust

Bought Rolex Datejust 31mm from Watchmaster, just received today and it’s exactly as described.

Very happy, the watch is gorgeous and transaction was smooth and easy. Would definitely use again.

21. september 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Hat alles perfekt geklappt!

Von der Registrierung über die Bestellung bis zur Lieferung...ein absolut perfektes Einkaufs- & Service-Erlebnis; inklusive persönlichem Anruf "zwischendurch", ob auch alles zu meiner Zufriedenheit läuft!
Kann ich nur zu 100% empfehlen!

12. august 2022
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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