My order was made last minute and I couldn't believe how quickly it was dispatched and delivered. It would be almost impossible for any item to be delivered damaged because it was packaged so well. In... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We bought a Washtower Slimline 3.0 WSTT815 to create a washing machine/tumble dryer stack.This is a really good quality product and although flat pack, straightforward to put together. No bits missing... Se mere
Virksomheden har svaret
A number of things: 1/ Quality only satisfactory, especially veneers which easily scratch 2/ washing machine will not function off the floor due to lack of water pressure which undermine... Se mere
Virksomheden har svaret
Very good product and met my expectations. The promotional information is accurate. Delivered well within timescale. Packaged very well to avoid damage. I would advise anyone to take time to sort the... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Washtower® is a family-run company established in the Netherlands in 2017. What began as an idea to design a cupboard that would mean no more bending while doing the laundry, developed into an innovative modular cupboard system for the complete furnishing of a laundry room, bathroom or utility room. This was clearly a gap in the market because only five years after launching our business, our team of four has grown to 39 colleagues and we now sell our cupboards in Belgium, the Netherlands, Germany, Austria, Switzerland, Spain, England, France and Scandinavia. We hope to soon enter the American markets as well. We want our customers to consider it a joy to do the laundry. That is why we prioritise service and quality. We always make sure that our customers are 100% satisfied. To guarantee safety, we have had our cupboards tested extensively by the German TÜV Rheinland. Washtower® sells the first TÜV-certified washing machine cupboard in Europe, which makes us really proud!
Kontaktoplysninger
4,5
Fremragende
135 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very happy with the product
Very happy with the product. Sturdy build, highly recommend
25. november 2024
Besvarelse fra Washtower
Dear Mr. Rush, Thank you very much for your recommendation and for sharing that here with us. We hope you're enjoying the end result. Best regards, Babette - team Washtower
Delivery was quick and the quality is…
Delivery was quick and the quality is excellent
23. november 2024
Besvarelse fra Washtower
Dear Mr. Weller, Thank you very much for sharing these positive experiences with us! We are happy to read this. Enjoy the end result! Best regards, Babette - team Washtower
Excellent product, but expensive and slow to arrive
I ordered a single tower for a washing machine, with drawer and shelf below and cupboard above. The design, construction and finished product are excellent, five stars. The elements that have made me give a three star review are:
1. It took several weeks to arrive
2. Packaging was arranged in such a way that it took a good while to work out what was what ( only a minor issue)
3. The product is quite expensive for what it is.
Also, as a side issue, I wonder if it would be possible to design in a means of lifting a washing machine into place?
9. november 2024
Besvarelse fra Washtower
Dear Mr. Tasker, First of all; thank you for sharing such an extensive and detailed experience with us. We are happy to read that you're so positive regarding the finished product! But the critical notes are more important to us, to be able to always improve.
Unfortunately, currently we cannot send the products much faster than how we do it now. This is due to the fact that our inventory is based in the Netherlands. We would love to replace that, but for that we still need to grow a bit more in the UK ;) Regarding the other two points; we will note this and take it with us into future potential improvements. Thanks again and we hope you enjoy the end result. Have a great day! Best regards, Babette - team Washtower
Good sturdy product
**UPDATE**
Washtower have been in touch about a problem we have had with our washtower (no fault of theirs just a freak accident) and they have been exemplary, so helpful and supportive I would thoroughly recommend this company if you are looking for this sort of product. Thank You Washtower Team.
We spent a long time researching the best product for our new utility room and found that the washtower seemed the best option.
The washtower arrived in really good time way before the estimated delivery which was fantastic unfortunately my utility room wasn’t finished so the product stayed boxed up for a few weeks, when we eventually came to open it we found a couple of the pieces had small chips on the edges nothing too bad but not what you expect for the cost we decided to not send it back because we needed it so we built the washtowers and they are great they are really sturdy and fit our room perfectly.
One little gripe which I can’t blame washtower for personally however we had a little leak from one of the connections at the back of the washing machine which we couldn’t see at first (may of been happening up to one week) but the washtower has blown and it looks like we may have to actually get rid of it already which for £1000 is really upsetting.
2. november 2024
Besvarelse fra Washtower
Dear Sarah, Thank you for sharing such an extensive review with us! We're happy to read you're so positive about the sturdiness of our cabinets. But it is unfortunate to read that you had a leakage. But looking at how you explain the leakage: i do not think you'll have to get rid of everything. Maybe it's an idea that you send us an email with some pictures and explanation of which part of the cupboard is blown? Perhaps we can send some replacement parts just for that part of the cupboard? Please let u know if we can help you in any way. Best regards, Babette - team Washtower
Absolutely brilliant service
Absolutely brilliant service. Saw the advert via Facebook. Nothing else on the market like this. I ordered, expecting at least 6 weeks waiting time for delivery. Within 2 weeks it got delivered. Great quality and looks fab. Highly recommend
1. november 2024
Besvarelse fra Washtower
Dear Mr. Wooldridge, First of all; thank you very much for sharing your experiences with us. We are delighted to read that it has been such a positive one. We hope you enjoy the end result! Have a great day. Best regards, Babette - team Washtower
It makes my washing so much easier!
It makes my washing so much easier as machines off the ground. There was a broken part which was replaced immediately. Excellent purchase xx
4. november 2024
Besvarelse fra Washtower
Dear Ms. Price, Thank you very much for sharing such a positive experience with us. We're very happy to read this! Enjoy the end result with it's functionalities! Have a great sunday evening. Best regards, Babette - team Washtower
Besvarelse fra Washtower
Dear Mr. Carter, Thank you very much for sharing these positive experiences with us! We're happy to read this. Enjoy the holidays! Best regards, Babette - team Washtower
Great item well…
Great item well packaged and delivered and easy to assemble just perfect.
7. oktober 2024
Besvarelse fra Washtower
Dear Customer, Thank you for sharing these positive experiences with us. We're happy that you've experienced everything to be perfect. We hope you'll enjoy the holidays! Best regards, Babette - team Washtower
Utility Room WOW Factor!
Having seen the Washtower adverts pop up all over my social media, I was dubious if mdf / chipboard cabinet could actually hold the weight of the washing machines when spinning. That said, when the heavy boxes of components arrived, I realized this wasn't your typical flat pack! but well designed cabinets fit for this purpose. It tool some time to assemble all the parts, and bolt them all in, but wow, what a sturdy, heavy and functional wall of cabinets I have now. Delivery lead time, delivery service and customer service all as shown on their site and as expected. Overall, a good experience, great purchase and a very functional utility room set up.
28. september 2024
Besvarelse fra Washtower
Dear Mr. Stanhope, WOW what a detailed and thoughtful review, thank you! We're thrilled to hear that despite your initial doubts, our cabinets exceeded your expectations and provided the sturdy and functional solution you needed.
We understand that assembly can take some time, but it's wonderful to know that the end result was worth the effort, and you now have a robust utility room setup. Enjoy the end result! Best regards, Babette - team Washtower
Good choice of products
Good choice of products, easy ordering, item was packed well and delivered intact (which is good for large items), quality of the item was very nice, only negative comment was the length of time it took to arrive but otherwise delighted with the item
27. september 2024
Besvarelse fra Washtower
Dear Customer, We'd like to thank you for sharing your positive experiences with us. It is great to read that you're satisfied with the products and it's quality! We hope you're enjoying the end result. Best regards, Babette - team Washtower
Besvarelse fra Washtower
Dear Ian, Thank you for your feedback! We're delighted to hear that you are satisfied with the quality of your purchase. Providing good quality is our top priority. Hopefully it improves your laundry experience! Kind regards, Amber - Team Washtower
Great product
The wash tower is just as it is advertised . It looks good and it’s functional. Very easy to order on the website and plan the perfect fit. Customer service is good too and I was kept informed at all times when it will be delivered.
10. august 2024
Besvarelse fra Washtower
Dear Zoltan, thank you for your kind words! We’re thrilled to hear that the washing machine cabinet met your expectations and that you were satisfied with our service. It’s great to know that everything is working well for you. Wishing you many happy and hassle-free laundry days ahead! Kind regards, Amber - Team Washtower
Appalling delivery service
Appalling delivery service, and very expensive returns. Avoid.
20. juli 2024
Besvarelse fra Washtower
Dear Ms. Alexandra, Thank you for sharing your second review with us. We would like to get in contact (via phone or email) rather than having to answer on your reviews. But see my reply below your previous review to understand about our return policy. It's due to the long distance and sustainability reasons that we do not offer free returns. Whenever you would like to get in contact, do not hesitate to write us an email or call us. Have a great day. Best regards, Babette - team Washtower
Very useful, sturdy unit.Arrived on time
Arrived on time, in good condition. Lovely company to deal with. Ideal for a utility room.
No instructions in boxes but are available on line.
Would recommend. Sturdy for a flat pack.
9. juli 2024
Besvarelse fra Washtower
Dear Jacqueline, Thank you very much for sharing your experiences with us! We're happy to read that you've had such positive experiences with both us as a company and the products. Normally there should be instructions in the boxes, so I've shared that feedback with my colleague who's in charge of that. Luckily you managed with our support on line ;) Enjoy the end result! Best regards, Babette - team Washtower
Delivery was not to the front door but…
Delivery was not to the front door but left in the street in the rain with no prior warning so was damaged as nobody was available to carry the heavy boxes. Especially annoying as there is lorry access to the back door where there is shelter
6. maj 2024
Besvarelse fra Washtower
Dear Mr. Tufnell, thank you for your review and for taking the time to share your experience with us. We are sorry that we did not fulfil your expectations and that it was not clear to you that the delivery would be made to the first curbside. We provide comprehensive information about the delivery, but unfortunately we do not have direct access to the driver. In your case, the driver has decided that the road is not passable and we have no further influence on this. We have tried all possible compensations in your case. Best regards, Corinna - Team Washtower
Great easy to assemble product and…
Great easy to assemble product and super support from the team thank you!
21. juni 2024
Besvarelse fra Washtower
Dear Mr Kadir, thank you for the kind review! We are very pleased that you are so satisfied with the assambly and had such a good experience with the customer service. We wish you all the best with your new laundry cabinet. Kind regards, Corinna - Team Washtower
Great sturdy construction
Really pleased with the wash tower, super sturdy construction and my appliances now look great stacked. Useful pull out shelf too. Only down side was the long lead times for delivery.
12. juni 2024
Besvarelse fra Washtower
Dear Mrs Mimnagh, thank you for the kind review! We are very pleased that you are so satisfied with the construction and pull-out shelf. We are sorry for the longer transport time. We wish you all the best with your new laundry cabinet. Kind regards, Corinna - Team Washtower
Besvarelse fra Washtower
Dear Francesca, thank you for taking the effort to give us a review. We are very glad that you had such a good experience with us! Hopefully you will enjoy your washing machine cabinet. Kind regards, Amber - Team Washtower
Great product.
It arrived when stated and the company stayed in touch with me about the delivery.
Really pleased with my ‘Washtower’. My washing machine tends to move around a little in the spin mode so needed a way of really securing the dryer on the top of the washer. This ‘Washtower’ ensures the machines are safe, the washer remains on the floor with the tower fitting over it, so the tumble dryer safely sits on the tower shelve just above the washer. The dryer does not move at all when the washer does. And the tower is also secured to the wall at the back, so it’s all very stable. It even has a pull out shelve to sort out the washing. Great product.
5. juli 2024
Besvarelse fra Washtower
Dear Jane, thank you for leaving such a positive review! We are very glad to read that our tower cabinet solved your problem and the dryer is finally sitting safely on top of the washing machine. Great that the pull out shelve is also of good help! Hopefully you will experience more joy while doing the laundry with our washing machine cabinet. Kind regards, Amber - Team Washtower
Exelemt customer service kept informed…
Exelemt customer service kept informed at all stages and it looks great very well made
16. juli 2024
Besvarelse fra Washtower
Dear Mrs Mellish, thank you for the kind review! We are happy that you had a positive experience with our customer service and are satisfied with the product. We wish you all the best with your new laundry cabinet. Kind regards, Amber - Team Washtower
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.