Really pleased overall with WarmZilla and would probably give 4.5 stars if Trustpilot allowed it. The boiler installation itself was excellent value for money and the engineers were professiona... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Really pleased overall with WarmZilla and would probably give 4.5 stars if Trustpilot allowed it. The boiler installation itself was excellent value for money and the engineers were professiona... Se mere
Virksomheden har svaret
Super quick. Kept informed. The engineer (Marcos) was outstanding in every way. Professional, polite, helpful, patient and highly skilled. Incredible how much he achieved in less than 2 days and le... Se mere
Virksomheden har svaret
Great price and everything included. Brand new Shiney boiler working away keeping our home toasty and water hot. David our engineer was top bloke, did a fantastic job, highly recommend his work.
Virksomheden har svaret
Great price and quick installation, guys on the phone were ace! The installation was done by Scott and his work is beyond excellent, like artwork is his pipework! We are delighted with the whole exper... Se mere
Virksomheden har svaret
Skrevet af virksomheden
We won't be beaten on price
Capital Tower, Greyfriars Road, CF10 3AG, Cardiff, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 95 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Besvarelse fra WarmZilla
I was kept informed every step of the way by the warmzilla team from the beginning to the day my boiler was fitted.
Although there was a little hiccup with the scheduled date for the boiler installation, it was worth the wait and the gentleman who came to install the boiler was very polite and professional, cleaned up afterwards and left us in a very good mood. I will definitely use them again and will strongly recommend their products and services😊.

Besvarelse fra WarmZilla
Excellent service provided by this company when installing a new boiler.
Questions were replied to very quickly via emails with Josh.
Excellent communications before and after the install.
Day of install went perfectly, with no issues. Highly recommended.

Besvarelse fra WarmZilla
After contacting worcester bosch fast track for a new boiler. Warmzilla got in touch to arrange installation. Engineer was brilliant, arrived on time and left no mess

Besvarelse fra WarmZilla
Ordered a new oil boiler from WarmZilla. Absolutely great company to deal with. Great communication throughout the process & a brilliant professional job installing the New boiler from Kevin the engineer. 1st class service all round. Would highly recommend WarmZilla if you’re looking for a new Boiler.

Besvarelse fra WarmZilla
Roland went above and beyond on my uk radiator installation. Roland was very thorough in his work ethics, very knowledgeable, and did a fantastic install, thank you very much. I would highly recommend

Besvarelse fra WarmZilla

Besvarelse fra WarmZilla
I took out a contract with Warmzilla for boiler cover - servicing and repair. I was told I had to wait 2 weeks before my annual boiler service could be done. So, that was fine and understandable. So after 2 weeks I contacted Warmzilla to arrange the boiler service. A date - a Monday - was fixed but the engineer phoned up at nearly 5pm that day to say he could not make it and he would contact me later to get another appointment later that week. By 4pm that Friday NO CALL from the engineer. So I contacted Warmzilla direct. They made lots of excuses basically saying that they employ contractors to do the servicing and repair work, have little control over which jobs such contractors prioritise and contractors would obviously prioritise more lucrative boiler breakdown work. Anyhow I was promised that a new date would be arranged. BUT NO SUCH DATE WAS ARRANGED even a month later. I therefore cancelled the contract. AVOID WARMZILLA FOR BOILER SERVICING!
UPFATE: OK. So a few minutes after my review went live I received a personal phone call from the Operations Director (and also one of the company's founders) of Warmzilla apologising for the service I had received. He also said that the information about contractors deprioritising service work was incorrect and he would follow up internally with the staff members concerned and look at customer service training. He did accept, however, that my experience is true and was a failure in this instance. So. I am grateful the Ops Director himself followed this up and it shows they obviously do care about service. But I cannot deny whst my experience was.

Besvarelse fra WarmZilla
Arrived on time. Very polite and nice to talk to. Knew what he was doing and explained everything. Recommended.

Besvarelse fra WarmZilla

Besvarelse fra WarmZilla
Great comunicación with Josh. He found me an appoitment despite this being their busiest period, regularly reminded me of timing and even phoned me back within 10 mins of sending a query.

Besvarelse fra WarmZilla
Everything was quick delivery fast installation fast the engineer guy was simply great very efficient and works tirelessly hard thanks for everything 100%

Besvarelse fra WarmZilla
Failed to turn up for 3 different half day appointments. No notification that this may happen on each occasion. I had to chase up on each occasion. Boiler cabinet left dirty - grubby fingers all over white paint and not put back in place correctly. Wedges of what looks like thick card used to hold in place. Screws not utilised. No comment from service engineer to say it was an issue. No paperwork left or any notification to say it would be emailed. Very unsatisfactory. Unfortunately can't give 0 stars or would have. Customer service very good at saying they're sorry.

Besvarelse fra WarmZilla
Easy contact, quick respond to questions. Lovely customer service and engineer. Whole process was quick and smooth.
Availability to spread the costs with 0% interest.

Besvarelse fra WarmZilla
Josh made this rather complicated experience seem so smooth. He ensured I was kept up to date at all times and communicate with great understanding and timely responses. Juggling between myself, state agent and tenant. 10/10 service Thank you Josh.

Besvarelse fra WarmZilla
Efficient service... friendly and and professional from start to installation...I was made to feel a valued customer.. well done 👍

Besvarelse fra WarmZilla
Had my boiler installed over 17 months ago. Recently had a problem with my remote and was provided excellent Customer Services (Caryl) who sorted my problem over the phone. Plus even followed up next day by Josh.

Besvarelse fra WarmZilla
The service was excellent and the engineer was great and done the job to the highest standard a big thankyou to kev

Besvarelse fra WarmZilla
Everything went to plan and as promised. Easy process and the new boiler is brilliant. Our engineer was friendly and efficient. Would use warmzilla again.

Besvarelse fra WarmZilla
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.