Cheapest stationery store by far. I ordered online for convenient pickup (which was free) and my order arrived very quickly. The pickup experience was efficient and pleasant too. I’m very pleased with... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
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Se, hvad kunderne siger
Dear Waltons, Thank you for your pro-active stance in dealing with the matter I raised below listed. We are also businesspeople and the fact that you swiftly took action to respond and replace... Se mere
Virksomheden har svaret
Great sufficient service helpfull and friendly drivers with delivery... Easy and user friendly online shopping and easy to finish transaction online Good product thank you Waltons!!
Virksomheden har svaret
The manager at the Walton's store in Moffit Retail Centre was fantastic. I'd purchased an item online that turned out to be defective, and he went out of his way to help me exchange it for one in stoc... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Waltons
Skrevet af virksomheden
Waltons - Work. School. Life. Simplified.
Waltons is your trusted omnichannel retail partner for all office supplies, business and school essentials. We offer a wide selection of quality products, including school supplies, stationery, technology and the latest office furniture solutions. Whether you’re an individual or a business, our extensive range ensures you stay organised, productive, and efficient in your work and education.
With branches nationwide and an online procurement platform, shopping for office supplies and school essentials has never been easier. We are committed to delivering exceptional customer service, both in-store and online, ensuring your needs are met with care and efficiency.
As a proud Bidvest company and a Level 1 BBBEE contributor, Waltons continues to lead the market by simplifying work, school, and life with products that make a real difference.
Established in 1949, we remain at the forefront of providing business essentials and tools for success to customers across South Africa. Trust Waltons to meet all your business, school, and office needs—work smarter, learn better, and live easier.Kontaktoplysninger
2nd Floor Bidvest House, 18 Crescent Drive, Melrose Arch, 2196, Johannesburg, Sydafrika
- +27 11 620 4000
- customercare@waltons.co.za
- waltons.co.za
4,3
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
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Besvarelse fra Waltons
Hi Anna,
Thank you for your review. We're pleased with the prompt service and delivery.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Great customer support
Pen I ordered had a bent tip and I asked for a replacement the next day the replacement came. Great support.Would recommend shopping here
9. september 2026
Besvarelse fra Waltons
Hi Azariah,
Thank you for your review. We're glad we could quickly replace the pen with the bent tip and that you had great support. Thank you for recommending us.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Disappointed
When I placed the order it said delivery in 2-3 working days, ordered 26 Aug by 4 sept no response had to call the store that didn’t help cos they kept hanging up. Went to the store only to find out my order had already arrived and they didn’t inform me. 8 sept I received SMS saying my order has arrived after days of pickup. Walton’s midlands mall(pmb).
8. september 2026
Besvarelse fra Waltons
Hi there,
Thank you for letting us know, and we're sorry to hear about the frustration this order caused, from the lack of response and difficulty reaching the store, to not being informed your order had already arrived at Midlands Mall. This is not the experience we want for our customers, and we'd like to look into what went wrong. A ticket has been opened, which you're welcome to reply to as well.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Quick order
Quick order, next day delivery!!! Impressive!!!
A service I will use again!!!
Thank you!
8. september 2026
Besvarelse fra Waltons
Hi Ilonka,
Thank you for your enthusiastic review. We're delighted your order arrived quickly, with next day delivery, and that you'll be shopping with us again.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Fast friendly service
7. september 2026
Besvarelse fra Waltons
Hi Estelle,
Thank you for your review. We're glad you experienced fast, friendly service.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
I ordered and the next day I had my…
I ordered and the next day I had my order.Thank you for a excellent experience
4. september 2026
Besvarelse fra Waltons
Hi Ina,
Thank you for your review. We're delighted your order arrived the very next day and that you had an excellent experience.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Excellent customer service
Excellent customer service - good communication and the willingness to make a plan
4. september 2026
Besvarelse fra Waltons
Hi Henri,
Thank you for your feedback. We're glad our team communicated well and found a solution that worked for you.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
The online order fulfillment delay was…
The online order fulfillment delay was highly disappointing and necessitates immediate operational improvements to ensure customer retention. Nevertheless, I would like to commend the online customer service team and the Claremont branch staff for their dedicated efforts in facilitating the timely delivery of my items; their professionalism is greatly appreciated.
3. september 2026
Besvarelse fra Waltons
Hi Ghaneefah,
Thank you for your detailed feedback. We're sorry that the online order fulfilment delay caused disappointment, and we agree that this needs improvement. We're glad, though, that our online customer service team and the Claremont branch staff were able to assist and get your items to you on time, and we'll be sure to pass on your appreciation. A ticket has been opened regarding the delay, which you're welcome to reply to as well.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
IT WAS VERY SIMPLE TO ORDER ONLINE
IT WAS VERY SIMPLE TO ORDER ONLINE. THE DELIVERY WAS VERY QUICK AND AS PROMISED. I ALSO GOT A GOOD DEAL.
4. september 2026
Besvarelse fra Waltons
Hi Sunil,
Thank you for your review. We're glad ordering online was simple, that delivery was quick and as promised, and that you got a good deal.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
All products were available and better…
All products were available and better priced than other stationary shops.
2. september 2026
Besvarelse fra Waltons
Hi Aletta,
Thank you for your review. We're pleased all the products you needed were available and better priced than other stationery shops.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Besvarelse fra Waltons
Hi Sinazo,
Thank you for your review. We're glad your order arrived intact and on time.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Besvarelse fra Waltons
Hi Pammy,
Thank you for your feedback. We're pleased delivery and order processing were swift for you.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
The pens that we ordered are of high…
The pens that we ordered are of high quality, thank you. We also appreciate the fast delivery time.
3. september 2026
Besvarelse fra Waltons
Hi Tania,
Thank you for your review. We're glad you're happy with the quality of the pens and the fast delivery.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
My delivery delivered exactly at the…
My delivery delivered exactly at the estimated time.
5. august 2026
Besvarelse fra Waltons
Hi Melvy,
Thank you for your feedback. We're glad your delivery arrived exactly at the estimated time.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Great service
I ordered some stationery late on a Sunday morning. I got a call from a Walton's rep early Sunday afternoon to say they did not have the specific colour folder and would another do. Super impressed by the service and attention to detail. And delivered the very next day. Will definitely order through them again.
31. august 2026
Besvarelse fra Waltons
Hi Sarah-Joan,
Thank you for your wonderful review. We're so pleased our team called to check on the folder colour, kept you informed, and that your order still arrived the very next day. We look forward to helping with your next order.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
It was excellent service.however no…
It was excellent service.however no response on my initial order was received.the excellent service only started after my query and request after noticing the item I ordered was out of stock.
1. september 2026
Besvarelse fra Waltons
Hi Gregory,
Thank you for your feedback. We're glad our team could assist once you followed up, but we're sorry that you didn't receive a response on your initial order, or that you weren't informed sooner that the item was out of stock. This isn't the standard of communication we aim for, and we'd like to look into it further. A ticket has been opened, which you're welcome to reply to as well.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
fair prices and good service
31. august 2026
Besvarelse fra Waltons
Hi Benjamin,
Thank you for taking the time to leave us a review. We're pleased to hear you found our prices fair and our service good.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
The manager at the Walton's store in Moffit Retail Centre
The manager at the Walton's store in Moffit Retail Centre was fantastic. I'd purchased an item online that turned out to be defective, and he went out of his way to help me exchange it for one in stock right there in the store. I was working under a tight deadline, and that quick exchange meant I could finish my project on time. Excellent service — much appreciated!
2. september 2026
Besvarelse fra Waltons
Hi Lawrence,
Thank you so much for sharing this. We're delighted to hear that the store manager went out of his way to help you exchange your item so quickly, especially with a deadline to meet. We'll be sure to pass on your kind words to the team.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
The service was excellent
The service was excellent. I found what I needed with ease and it was delivered as promised.
27. august 2026
Besvarelse fra Waltons
Hi Joanne,
Thank you for your review. We're glad you found what you needed with ease and that it was delivered as promised.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Besvarelse fra Waltons
Hi Esme,
Thank you for your feedback. We're pleased to hear you found our service effective, quick and professional.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
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