Cheapest stationery store by far. I ordered online for convenient pickup (which was free) and my order arrived very quickly. The pickup experience was efficient and pleasant too. I’m very pleased with... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Dear Waltons, Thank you for your pro-active stance in dealing with the matter I raised below listed. We are also businesspeople and the fact that you swiftly took action to respond and replace... Se mere
Virksomheden har svaret
Great sufficient service helpfull and friendly drivers with delivery... Easy and user friendly online shopping and easy to finish transaction online Good product thank you Waltons!!
Virksomheden har svaret
The manager at the Walton's store in Moffit Retail Centre was fantastic. I'd purchased an item online that turned out to be defective, and he went out of his way to help me exchange it for one in stoc... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Waltons
Skrevet af virksomheden
Waltons - Work. School. Life. Simplified.
Waltons is your trusted omnichannel retail partner for all office supplies, business and school essentials. We offer a wide selection of quality products, including school supplies, stationery, technology and the latest office furniture solutions. Whether you’re an individual or a business, our extensive range ensures you stay organised, productive, and efficient in your work and education.
With branches nationwide and an online procurement platform, shopping for office supplies and school essentials has never been easier. We are committed to delivering exceptional customer service, both in-store and online, ensuring your needs are met with care and efficiency.
As a proud Bidvest company and a Level 1 BBBEE contributor, Waltons continues to lead the market by simplifying work, school, and life with products that make a real difference.
Established in 1949, we remain at the forefront of providing business essentials and tools for success to customers across South Africa. Trust Waltons to meet all your business, school, and office needs—work smarter, learn better, and live easier.Kontaktoplysninger
2nd Floor Bidvest House, 18 Crescent Drive, Melrose Arch, 2196, Johannesburg, Sydafrika
- +27 11 620 4000
- customercare@waltons.co.za
- waltons.co.za
4,3
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Waltons
Hi Noni,
Thank you for your feedback. We're glad your order was ready for collection so quickly.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
I got the best deals and my son loved…
I got the best deals and my son loved the pencil case he got. Best quality.
16. september 2026
Besvarelse fra Waltons
Hi Palesa,
Thank you for your review. We're so glad you got the best deals and that your son loves his new pencil case.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
The website is easy to work on
The website is easy to work on; price is competitive; delivery was extremely quick
17. september 2026
Besvarelse fra Waltons
Hi Stuart,
Thank you for your review. We're pleased you found the website easy to use, our prices competitive, and delivery quick.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Excellent and efficient service
14. september 2026
Besvarelse fra Waltons
Hi Laurian,
Thank you for your review. We're pleased you found our service excellent and efficient.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Excellent online service
Great online shopping experince
Good prices and fast delivery
15. september 2026
Besvarelse fra Waltons
Hi Heide,
Thank you for your review. We're delighted you had a great online shopping experience, with good prices and fast delivery.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Besvarelse fra Waltons
Hi Renuka,
Thank you for your review. We're glad you found the service quick and efficient.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Besvarelse fra Waltons
Hi there,
Thank you for your review. We're glad you're happy with the fast service.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
I was unable to return the item to the…
I was unable to return the item to the store due to store policys.I had ro first submit a return online and then drop off the item at the store which seems so inconvienient.I will ratrher shop at a store that makes my life easier.
10. september 2026
Besvarelse fra Waltons
Hi Pranisha,
Thank you for your feedback, and we're sorry to hear the returns process was inconvenient for you. We understand that having to submit a return online before dropping the item off at the store added extra steps you weren't expecting, and we'd like to pass this on so it can be looked into. A ticket has been opened, which you're welcome to reply to as well.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Wonderful service
The agents were an absolute pleasure to deal with, friendly, efficient and very helpful.
10. september 2026
Besvarelse fra Waltons
Hi Jodie,
Thank you for your lovely review. We're delighted our agents were friendly, efficient and helpful, and that you had a wonderful experience.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Love the free delivery to store
Love the free delivery to store - it’s not a long wait and it’s free :)
11. september 2026
Besvarelse fra Waltons
Hi Palesa,
Thank you for your review. We're glad you love the free delivery to store and that it's a quick, free option.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
I received a bad customer service from…
I received a bad customer service from the stuff called Michelle in maponya mall. I used Weltons to print work A3 signages. I waited for her to talk with her cellphone until she finish after I had to be the one who greet her and I told her I need A3 copies. Thn she gave me funny face thn I repeated again. Thn she took 2 (A4 copies) I came with thn go and 2 A4 instead of A3 thn she told me tht I ddnt mentioned A3. When they do copies they don't assume.
15. september 2026
Uopfordret anmeldelse
Besvarelse fra Waltons
Hi Phindile,
Thank you for letting us know, and we're very sorry to hear about the experience you had in our Maponya Mall store when trying to get your A3 signage printed. This isn't the standard of service we expect from our staff, and we'd like to look into this further. A ticket has been opened, which you're welcome to reply to as well.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Besvarelse fra Waltons
Hi Elite,
Thank you for your review. We're glad you experienced great, fast service.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Besvarelse fra Waltons
Hi Martiq,
Thank you for your review. We're glad your order arrived in good order.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Excellent service
Excellent service from the store staff at the Pietermaritzburg store. Found everything I required at very fair prices
9. september 2026
Besvarelse fra Waltons
Hi Steve,
Thank you for your feedback. We're pleased the team at our Pietermaritzburg store gave you excellent service and that you found everything you needed at fair prices.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Experience was very disappointing
We recently placed our first order with Waltons on behalf of Boiler Lab Pty Ltd, and unfortunately, the experience was very disappointing. For five consecutive days, I received SMS notifications stating that the driver was en route with our parcel, yet nothing was delivered. After I contacted Waltons directly, they were able to track the parcel. When it finally arrived, the box displayed the wrong delivery address. The driver insisted that I had provided the incorrect details, but I was able to show that my invoice reflected the correct address.
This situation caused unnecessary delays and frustration, and it does not reflect the level of service we expected from Waltons.
11. september 2026
Besvarelse fra Waltons
Hi Meagan,
Thank you for the detailed feedback, and we're very sorry for the experience you and Boiler Lab Pty Ltd had with this order. Repeated SMS updates with no delivery, and then a parcel arriving with the wrong address on it, is not the standard of service we aim to provide, and we understand the frustration this caused. A ticket has been opened, which you're welcome to reply to as well.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
I have not received it
8. september 2026
Besvarelse fra Waltons
Hi Marizanne,
Thank you for letting us know, and we're sorry to hear you haven't received your order. We'd like to get this sorted out for you as soon as possible. A ticket has been opened, which you're welcome to reply to as well.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner
quick and accurate
7. september 2026
Besvarelse fra Waltons
Hi Megan,
Thank you for your review. We're glad you found our service quick and accurate.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Best service and fast delivery wherever…
Best service and fast delivery wherever you are.
8. september 2026
Besvarelse fra Waltons
Hi Reabetswe,
Thank you for your feedback. We're pleased to hear you experienced the best service and fast delivery.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Besvarelse fra Waltons
Hi Annelize,
Thank you for your review. We're glad ordering was easy and delivery was fast.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Besvarelse fra Waltons
Hi Suzanne,
Thank you for your review. We're so pleased to hear you think Waltons is great.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Dette er Trustpilot
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